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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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EU-PVE-Official-Ragnarok72 down its te same like

If people aren't providing you with an answer, that's most likely because they don't have an answer.  This is a long thread with lots of people having issues,  don't get salty with the rest of th

It is Very sad, all these year's later and the company still has month  2 issue's . 608, 596 , 380 , 71 ,371 , 455, 46,  503... Really shows us what wildcard thinks of us by allowing our servers to go

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13 minutes ago, maxplanck58 said:

The lag and rubber-banding on gen584 makes it unplayable for any mission, and it crashes entirely every 4th server save.  There is no reason to join the server at all if only to check to see if it is fixed.

I bailed on that server a few weeks ago after I had 3 client disconnects in 13 hours of establishing a base and transmitter. Server didn't crash.... but the save was harsh and booted me and my tribemate off at the same time. We lost several allos and I had to abandon a strong thyla that got bog lost. Wasn't a consistently stable enough connection to risk bringing in the important stuff.

Dunno what the story with it is, but clearly not all servers are equal in the Eyes The Lord. My other maps almost never give me disconnects (though two have occasional crashes.)

Shame, cuz I think the active chat community was uncommonly friendly... though they did warn about certain tribes bring the server down.

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Another glorious event:

-Servercrashes

-Rubberbanding

-Bases not loading in for minutes

-Hardly event coloured dinos spawning. On some maps even wild dinos nowhere to be found for days (hard to raise babies without meat)

-Disconnected without reason, more then once a day

-Rollbacks each 1,5 hours at least once AND 15 mins back. Byebye babies, byebye armour and weapons, even byebye character for some players

-Ping above 200, and that's been for the entire event.

-TEK suit hardly usable

-Manas and flyers have became hardly flyable

 

It's the same each event, over and over.

 

You want us to get faith for ARK2 that it will be good?

Not a chance.

You want us to give positive feedback? 

Aint gonna happen.

 

Fix your servers or pull the plug and stop giving false hope to your loyal playerbase, or be at least "man enough" and let us know you can't fix these huge problems you got.

This game was becoming a joke for some years. We are past that now, the game is hilarious bad.

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This is Wildcard all over 

EU PVE The Island 78 Downtime History

Uptime7 Days: 76%

 

Outages

Beginning End Duration
02/18/2021 5:45 PM Ongoing 00:25
02/18/2021 5:13 PM 02/18/2021 5:33 PM 00:20
02/18/2021 3:45 PM 02/18/2021 4:04 PM 00:20
02/18/2021 2:53 PM 02/18/2021 3:13 PM 00:20
02/18/2021 2:04 PM 02/18/2021 2:33 PM 00:30
02/18/2021 1:14 PM 02/18/2021 1:33 PM 00:20
02/18/2021 12:15 PM 02/18/2021 12:35 PM 00:20
02/18/2021 11:37 AM 02/18/2021 11:57 AM 00:20
02/18/2021 9:51 AM 02/18/2021 10:10 AM 00:20
02/18/2021 8:20 AM 02/18/2021 8:50 AM 00:30
02/18/2021 7:10 AM 02/18/2021 7:40 AM 00:30
02/18/2021 6:19 AM 02/18/2021 6:39 AM 00:20
02/18/2021 5:18 AM 02/18/2021 5:48 AM 00:30
02/18/2021 3:15 AM 02/18/2021 4:04 AM 00:49
02/18/2021 1:43 AM 02/18/2021 2:12 AM 00:30
02/18/2021 12:33 AM 02/18/2021 1:03 AM 00:30
02/17/2021 11:54 PM 02/18/2021 12:23 AM 00:30
02/17/2021 11:12 PM 02/17/2021 11:41 PM 00:30
02/17/2021 10:34 PM 02/17/2021 11:04 PM 00:30
02/17/2021 9:55 PM 02/17/2021 10:25 PM 00:30
02/17/2021 9:15 PM 02/17/2021 9:45 PM 00:30
02/17/2021 8:07 PM 02/17/2021 9:05 PM 00:58
02/17/2021 7:27 PM 02/17/2021 7:37 PM 00:09
02/17/2021 6:50 PM 02/17/2021 6:57 PM 00:06
02/17/2021 5:30 PM 02/17/2021 6:19 PM 00:49
02/17/2021 4:13 PM 02/17/2021 5:01 PM 00:48
02/17/2021 3:22 PM 02/17/2021 3:41 PM 00:20
02/17/2021 2:35 PM 02/17/2021 3:04 PM 00:30
02/17/2021 1:56 PM 02/17/2021 2:25 PM 00:30
02/17/2021 12:35 PM 02/17/2021 1:46 PM 01:10
02/17/2021 11:44 AM 02/17/2021 12:04 PM 00:20
02/17/2021 10:43 AM 02/17/2021 11:12 AM 00:30
02/17/2021 9:05 AM 02/17/2021 9:24 AM 00:20
02/17/2021 7:55 AM 02/17/2021 8:15 AM 00:20
02/17/2021 7:14 AM 02/17/2021 7:33 AM 00:20
02/17/2021 6:15 AM 02/17/2021 6:35 AM 00:20
02/17/2021 4:50 AM 02/17/2021 5:10 AM 00:20
02/17/2021 3:34 AM 02/17/2021 4:03 AM 00:30
02/17/2021 2:05 AM 02/17/2021 2:34 AM 00:30
02/17/2021 12:44 AM 02/17/2021 1:03 AM 00:20
02/17/2021 12:07 AM 02/17/2021 12:27 AM 00:20
02/16/2021 11:19 PM 02/16/2021 11:48 PM 00:30
02/16/2021 10:22 PM 02/16/2021 10:51 PM 00:30
02/16/2021 9:43 PM 02/16/2021 10:12 PM 00:30
02/16/2021 9:01 PM 02/16/2021 9:31 PM 00:30
02/16/2021 8:24 PM 02/16/2021 8:53 PM 00:30
02/16/2021 7:45 PM 02/16/2021 8:14 PM 00:30
02/16/2021 6:37 PM 02/16/2021 6:56 PM 00:20
02/16/2021 5:21 PM 02/16/2021 5:51 PM 00:30
02/16/2021 4:14 PM 02/16/2021 4:44 PM 00:30
02/16/2021 2:30 PM 02/16/2021 3:00 PM 00:30
02/16/2021 1:50 PM 02/16/2021 2:20 PM 00:30
02/16/2021 12:44 PM 02/16/2021 1:03 PM 00:20
02/16/2021 11:26 AM 02/16/2021 11:56 AM 00:30
02/16/2021 10:01 AM 02/16/2021 10:49 AM 00:48
02/16/2021 8:16 AM 02/16/2021 8:46 AM 00:30
02/16/2021 7:36 AM 02/16/2021 8:05 AM 00:30
02/16/2021 6:55 AM 02/16/2021 7:25 AM 00:30
02/16/2021 5:26 AM 02/16/2021 5:55 AM 00:30
02/16/2021 3:23 AM 02/16/2021 3:47 AM 00:24
02/16/2021 1:48 AM 02/16/2021 2:18 AM 00:30
02/15/2021 11:19 PM 02/15/2021 11:48 PM 00:30
02/15/2021 10:12 PM 02/15/2021 10:31 PM 00:20
02/15/2021 8:55 PM 02/15/2021 9:24 PM 00:30
02/15/2021 7:41 PM 02/15/2021 8:11 PM 00:30
02/15/2021 6:28 PM 02/15/2021 6:58 PM 00:30
02/15/2021 4:23 PM 02/15/2021 4:43 PM 00:20
02/15/2021 2:16 PM 02/15/2021 2:46 PM 00:30
02/15/2021 11:14 AM 02/15/2021 11:43 AM 00:30
02/15/2021 4:14 AM 02/15/2021 4:43 AM 00:30
02/14/2021 8:54 PM 02/14/2021 9:45 PM 00:52
02/14/2021 3:55 PM 02/14/2021 4:15 PM 00:20
02/14/2021 9:54 AM 02/14/2021 10:24 AM 00:30
02/13/2021 10:48 PM 02/13/2021 11:18 PM 00:30
02/13/2021 8:23 PM 02/13/2021 8:53 PM 00:30
02/13/2021 6:05 PM 02/13/2021 6:34 PM 00:30
02/13/2021 3:43 PM 02/13/2021 4:13 PM 00:30
02/13/2021 12:52 PM 02/13/2021 1:22 PM 00:30
02/13/2021 7:29 AM 02/13/2021 7:59 AM 00:30
02/13/2021 2:44 AM 02/13/2021 3:04 AM 00:20
02/12/2021 10:29 PM 02/12/2021 10:58 PM 00:30
02/12/2021 7:57 PM 02/12/2021 8:27 PM 00:30
02/12/2021 7:17 PM 02/12/2021 7:47 PM 00:30
02/12/2021 6:20 PM 02/12/2021 6:50 PM 00:30
02/12/2021 5:05 PM 02/12/2021 5:35 PM 00:30
02/12/2021 3:41 PM 02/12/2021 4:33 PM 00:52
02/12/2021 2:06 PM 02/12/2021 2:35 PM 00:30
02/12/2021 12:14 PM 02/12/2021 12:33 PM 00:20
02/12/2021 11:17 AM 02/12/2021 11:37 AM 00:20
02/12/2021 10:19 AM 02/12/2021 10:39 AM 00:20
02/12/2021 9:22 AM 02/12/2021 9:41 AM 00:20
02/12/2021 8:05 AM 02/12/2021 8:35 AM 00:30
02/12/2021 6:28 AM 02/12/2021 7:18 AM 00:50
02/12/2021 5:02 AM 02/12/2021 5:31 AM 00:30
02/12/2021 3:44 AM 02/12/2021 4:13 AM 00:30
02/12/2021 2:09 AM 02/12/2021 2:29 AM 00:20
02/12/2021 12:08 AM 02/12/2021 12:27 AM 00:20
02/11/2021 9:43 PM 02/11/2021 10:13 PM 00:30
02/11/2021 8:02 PM 02/11/2021 8:32 PM 00:30
02/11/2021 4:12 PM 02/11/2021 4:41 PM 00:30
02/11/2021 12:47 PM 02/11/2021 1:07 PM 00:20
02/11/2021 8:26 AM 02/11/2021 8:45 AM 00:20
02/10/2021 11:31 PM 02/11/2021 12:00 AM 00:30
02/10/2021 8:53 PM 02/10/2021 9:23 PM 00:30
02/10/2021 6:46 PM 02/10/2021 7:06 PM 00:20
02/10/2021 2:18 PM 02/10/2021 2:38 PM 00:20
02/10/2021 9:34 AM 02/10/2021 10:03 AM 00:30
02/09/2021 7:39 PM 02/09/2021 7:58 PM 00:20
02/09/2021 6:16 PM 02/09/2021 6:46 PM 00:30
02/09/2021 4:03 PM 02/09/2021 4:22 PM 00:20
02/09/2021 2:46 AM 02/09/2021 3:06 AM 00:20
02/08/2021 5:53 PM 02/08/2021 6:12 PM 00:19
02/07/2021 11:13 PM 02/07/2021 11:33 PM 00:20
02/07/2021 6:07 PM 02/07/2021 6:27 PM 00:20
02/07/2021 11:38 AM 02/07/2021 12:28 PM 00:51
02/06/2021 8:52 PM 02/06/2021 9:22 PM 00:30
02/06/2021 4:38 AM 02/06/2021 5:07 AM 00:30
02/05/2021 6:14 AM 02/05/2021 6:54 AM 00:40
02/04/2021 7:26 PM 02/04/2021 11:47 PM 04:21
02/04/2021 8:41 AM 02/04/2021 9:00 AM 00:20
02/02/2021 9:28 PM 02/02/2021 9:58 PM 00:30
02/01/2021 5:00 PM 02/01/2021 5:30 PM 00:30
01/31/2021 3:53 PM 01/31/2021 4:23 PM 00:30
01/30/2021 8:12 PM 01/30/2021 8:42 PM 00:30
01/29/2021 9:17 PM 01/29/2021 9:47 PM 00:30
01/29/2021 3:31 PM 01/29/2021 3:32 PM 00:01
01/28/2021 3:29 PM 01/28/2021 3:59 PM 00:30
01/27/2021 9:43 AM 01/27/2021 9:46 AM 00:03
01/26/2021 10:54 PM 01/26/2021 11:24 PM 00:30
01/25/2021 3:31 PM 01/25/2021 4:01 PM 00:30
01/23/2021 9:16 PM 01/23/2021 10:04 PM 00:48
01/22/2021 11:25 AM 01/22/2021 11:45 AM 00:20
01/19/2021 6:39 PM 01/19/2021 6:59 PM 00:20
01/17/2021 8:21 PM 01/17/2021 8:22 PM 00:01
01/17/2021 3:41 PM 01/17/2021 4:11 PM 00:30
01/17/2021 9:37 AM 01/17/2021 10:27 AM 00:50
01/16/2021 12:49 AM 01/16/2021 1:09 AM 00:20
01/15/2021 4:52 AM 01/15/2021 4:53 AM 00:01
01/14/2021 11:27 PM 01/14/2021 11:56 PM 00:30
01/14/2021 9:03 PM 01/14/2021 9:33 PM 00:30
01/13/2021 6:47 PM 01/13/2021 7:36 PM 00:50
01/12/2021 7:51 PM 01/12/2021 8:21 PM 00:30
01/12/2021 9:49 AM 01/12/2021 10:19 AM 00:30
01/11/2021 7:08 PM 01/11/2021 7:38 PM 00:30
01/11/2021 4:57 PM 01/11/2021 5:27 PM 00:30
01/11/2021 2:43 PM 01/11/2021 3:13 PM 00:30
01/11/2021 8:33 AM 01/11/2021 9:03 AM 00:30
01/10/2021 9:18 PM 01/10/2021 9:37 PM 00:20
01/10/2021 4:02 PM 01/10/2021 4:49 PM 00:48
01/10/2021 9:58 AM 01/10/2021 10:28 AM 00:30
01/09/2021 7:34 PM 01/09/2021 8:03 PM 00:30
01/09/2021 2:51 PM 01/09/2021 2:52 PM 00:01
01/09/2021 2:13 PM 01/09/2021 2:41 PM 00:29
01/09/2021 11:51 AM 01/09/2021 12:21 PM 00:30
01/08/2021 9:17 PM 01/08/2021 9:47 PM 00:30
01/08/2021 1:20 PM 01/08/2021 1:40 PM 00:20
01/07/2021 9:30 PM 01/07/2021 9:50 PM 00:20
01/07/2021 8:11 PM 01/07/2021 8:31 PM 00:20
01/07/2021 3:44 PM 01/07/2021 4:04 PM 00:20
01/07/2021 1:09 PM 01/07/2021 1:10 PM 00:01
01/07/2021 3:51 AM 01/07/2021 4:11 AM 00:20
01/07/2021 1:43 AM 01/07/2021 2:03 AM 00:20
01/06/2021 9:24 PM 01/06/2021 10:16 PM 00:52
01/06/2021 8:38 PM 01/06/2021 9:05 PM 00:27
01/06/2021 6:54 PM 01/06/2021 7:14 PM 00:20
01/06/2021 6:44 PM 01/06/2021 6:45 PM 00:01
01/06/2021 6:31 PM 01/06/2021 6:34 PM 00:03
01/06/2021 5:18 PM 01/06/2021 5:46 PM 00:28
01/06/2021 4:08 PM 01/06/2021 4:38 PM 00:30
01/06/2021 12:49 PM 01/06/2021 1:19 PM 00:30
01/06/2021 8:10 AM 01/06/2021 8:30 AM 00:20
01/06/2021 6:14 AM 01/06/2021 6:33 AM 00:20
01/06/2021 4:37 AM 01/06/2021 5:07 AM 00:30
01/06/2021 2:59 AM 01/06/2021 3:19 AM 00:20
01/06/2021 1:42 AM 01/06/2021 2:12 AM 00:30
01/05/2021 11:57 PM 01/06/2021 12:27 AM 00:30
01/05/2021 9:59 PM 01/05/2021 10:29 PM 00:30
01/05/2021 8:04 PM 01/05/2021 8:23 PM 00:20
01/05/2021 6:47 PM 01/05/2021 7:16 PM 00:30
01/05/2021 5:19 PM 01/05/2021 5:48 PM 00:30
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On 2/17/2021 at 11:08 AM, Oieru said:

GMs will not replace anything under any circumstance due to "internal policy". Not sure what their role is nowadays.

This is false. They will replace stuff and dinos up to certain level if you provide proof that you had them.  Before game was released there were everyone making tickets for ”accidentally” losing stuff and wanting it reimbursed.

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All my official servers are totally busted, we have reported the issue dozens of times and nada.

Ragnarok 70 = Crashes and crashes and rollbacks

Genesis 649 = everybody getting DC frequently and lag, and like 9 peeps online

Crystal Isle 840 = Crashes and crashes and long rollbacks and lag

My only decent server to hang out at the moment is Extinction, barely playing because of this. Genesis has a year like this and no fix.

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I don't know what is going on with this server (my home server) but it hasn't let me join it for close to 12 hours now. It also won't let my tribe mates join. We all get the same message, "Join failed, connection timeout." I can join literally any other server. 

There are currently 0 players on the server as well when all other Crystal Isles servers currently have many players. These servers usually average 10-20 players right now during no event. I also noticed, since I was last on the server, that the number of players on the server have been dwindling. Probably from others that have been online since I last was but probably running into the same problem when trying to get back on.

This sucks cause I had gigas and tuso's still being raised and those are a ton of work to redo at normal rates.... :( I imagine many players on this server have lost tames as well due to this. We need a roll back to 5pm CST once this gets fixed. If it gets fixed.

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Hello,

 

The last 8 hours NA CrossArk8 Ragnarok map is not accessible. Even though it seems online no users are able to connect. Please take actions in order to fix the issue and please roll back to day 30120 as because of this, all dinos in breeding stage most likely have already starved to death causing damage to all players in the map.

 

Regards

A map player.

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3 hours ago, hoff3610 said:

I don't know what is going on with this server (my home server) but it hasn't let me join it for close to 12 hours now. It also won't let my tribe mates join. We all get the same message, "Join failed, connection timeout." I can join literally any other server. 

There are currently 0 players on the server as well when all other Crystal Isles servers currently have many players. These servers usually average 10-20 players right now during no event. I also noticed, since I was last on the server, that the number of players on the server have been dwindling. Probably from others that have been online since I last was but probably running into the same problem when trying to get back on.

This sucks cause I had gigas and tuso's still being raised and those are a ton of work to redo at normal rates.... :( I imagine many players on this server have lost tames as well due to this. We need a roll back to 5pm CST once this gets fixed. If it gets fixed.

I play on that server too! Same problem! Been up since 5 this morning! 

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I don't understand why this is taking so long. I love this game so much, I've defended it for so long... now it's finally gotten me down. Hours of life wasted? Has me actually reevaluating my life... I put my heart into everything I do... might not be such a great idea with unreliable games. I tried for so long to believe y'all would fix issues that no other game tolerates. 

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7 hours ago, hoff3610 said:

"Xbox PVE Crystal Isles 1491", no one can log on... also needs a roll back, 12 hours prior to this post.

Same here also on this server. Already put a ticket for it hope it gets back soon. Have to fill throughs.

 

many people having server issues and character losses dino losses its way worse then it was before. Transfering is dangerous these times.

Edited by remc00tje
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On 2/18/2021 at 9:15 PM, Luewen said:

This is false. They will replace stuff and dinos up to certain level if you provide proof that you had them.  Before game was released there were everyone making tickets for ”accidentally” losing stuff and wanting it reimbursed.

If you call spawning in a level 150 dino a "replacement" for your max level, bred, 100% imprint dino, then sure. They are of wonderful help.

Their "help" is a bad joke. Here is quote from the last e-mail: "due to internal policy, the max level I can restore is level 150 without visual evidence. If your dino is level 150 or higher, please provide visual evidence with your reply. We will no longer be restoring any dinos with levels over 200, wyverns and rock drakes over level 190 even with visual evidence."

So yes, it is absolutely true that they WILL NOT PROVIDE REPLACEMENTS. No one submits tickets for low level dinos they are offering. A replacement means to provide something similar, not utter poop in the face.

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