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Ongoing Server Instability & Crashes


balistikas
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Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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Hi.  I’ve been trying to log onto the ARK for a solid week now and every time I’ve tried I’ve gotten a message that says “could not retrieve adress”   I’m sure by now my base is gone as well as the past 3 months worth of Dino’s materials and whatever else I have.   Can someone reach out to me because to try to resolve this.   I love the game but if this is going to happen I have no choice but to get a refund on the Xbox store because let’s be honest.  Why would I pay for a game I only got to play for 3 months.   It won’t even let me log onto the server I’ve been trying to play for the last week

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On 9/25/2022 at 7:27 PM, NightSnake said:

Not just you.  Since the servers came back up, my main has been bad.  I am lagging, DCing, dashboarding, freezing and rubberbanding.  It's not over population of the server because most the time I'm the only one on it.

I almost never lagged on this server and now it's almost unplayable.

That's exactly what I'm talking about, thanks for your input😬👍

 

Edited by Donk67
yep
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so i am playing on an official ragnarok ps4 server and its the 3rd or 4th time that it has dissapeared from the server list. When it comes back it rolled back and i lost my wyverns that i transferred. it also rolled back without dissapearing from the server list. it usually takes 30 min to appear but now its been a whole day.

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The server EU-PVE-Official-CrystalIsles 866 - (v350.5) has been down since October/14/2022 (22:00 hours). I've been playing on this server since the beginning and it's never been off for so long. What is happening with this server? Has this server been deleted? I have a high level CHAR on this server and I didn't want to lose it. How can I contact WildCard, to put the server on so I can transfer my CHAR to another server. Please I'm asking the DEVs or Admins or anyone to help me.

look at:

EU-PVE-Official-CrystalIsles866 - (v350.5) - BattleMetrics

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After spending a couple months in genesis 2 I can safely say this game must have the worst servers of any game, ever.

 

A few days ago our gen 2 server experienced 3 rollbacks back to back which resulted in multiple people losing whole cryofridges of dinos, for me it was my giga breeding fridge. We've lost stuff to rollbacks before but it's never been anything too huge.

After talking with support a couple of times it seems theyre not interested in the slightest in replacing or recovering any of what was lost, their attitude was just "You can have some random stat level 225 or you can have nothing".

 

Anyone else had a really crappy experience with the servers or customer support? It's really tough tryna find the motivation to play knowing the company have such a bad attitude towards their players.

Edited by Eskwyre
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On 16/10/2022 at 15:39, TitanKyojin said:

Il server EU - PVE -Official-CrystalIsles 866 - (v350.5) è inattivo dal 14/10/2022 (ore 22:00). Gioco su questo server dall'inizio e non è mai stato spento per così tanto tempo. Cosa sta succedendo con questo server? Questo server è stato eliminato? Ho un CHAR di alto livello su questo server e non volevo perderlo. Come posso contattare WildCard, per attivare il server in modo da poter trasferire il mio CHAR su un altro server. Per favore, sto chiedendo ai DEV o agli amministratori o a chiunque altro di aiutarmi.

guarda a:

EU- PVE -Official-CrystalIsles866 - (v350.5) - BattleMetrics

https://ark.gg/outage

The correct link is in top of this topic page

https://ark.gg/outage

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Report #45 Genesis 2 1002

 

Again here commenting that there are already more than 44 reports made to the same genesis 2 server number 1002, and things remain the same, will it make any sense to send reports for a problem that has not been fixed in months?

 

https://www.battlemetrics.com/servers/ark/12184056/downtime

Edited by Omegadal888
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No idea why the servers are as bad as they are but since the beginning of the event the servers are literally down for Gen2 every few hours.

Originally I thought this was the fault of people duping or causing the server to lag out but when it happens I check the servers close to mine in numbers and they're also down, so it must be an actual server issue.

We've experienced server crashes, roll-backs, missions missing, cryofridges empty where they should have been full, and with zero effort on the part of Wildcard to replace what we lose, the only option left is to fix the damn game!

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  • bootstraptv changed the title to 899 gen two down 13+ hours

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