Retiringvirus Posted January 1, 2024 Share Posted January 1, 2024 So my tribe and i ran the end boss alpha and at the end put all my items in my dino to not loose it all... then watched the cut scene and game crashed back to main menu, not an issue. But then when i tried to log back into my server we had just played on... i noticed i didn't get an option ot download my lvl 101 survivor with all the engrams or anything... my character was just gone... and still is... is there any way that Wild Card can help get my character back? it must be archived somewhere right? i just rather not loose the many hours i have in my 100%ed raised babys... Link to comment Share on other sites More sharing options...
nickwright2007 Posted January 9, 2024 Share Posted January 9, 2024 My giga, argy, thyla. Missing. No death notification. Nothing. Just puff gone. How do I report this and get them back? Link to comment Share on other sites More sharing options...
alex1234 Posted January 9, 2024 Share Posted January 9, 2024 Have u tried restarting your xbox ? Link to comment Share on other sites More sharing options...
nickwright2007 Posted January 9, 2024 Share Posted January 9, 2024 Yes. My wife is my tribe mate. Different xbox. Still no dinos. No death notifications no dinos they just vanished. No tracking on them either. Link to comment Share on other sites More sharing options...
s0na Posted January 11, 2024 Share Posted January 11, 2024 ive lost several dinos to different bugs made a ticket in 1 of the cases and thats the answer ive got so, no dinos back for us. but ill definitely wait for them to fully open tickets so i can get my dinos back, even if i won't need them at that time anymore Link to comment Share on other sites More sharing options...
BasiliskBreedingPlz Posted January 17, 2024 Share Posted January 17, 2024 Did you end up submitting a ticket? I know back in ASE they would refund lost characters. Also back in the day the way to counterattack this glitch was to close the game, also NEVER hit "Create New Survivor"! Link to comment Share on other sites More sharing options...
Sharethy Posted January 17, 2024 Share Posted January 17, 2024 Official Servers Just submit a ticket and see If they can help you. We had this issues a few times on unofficial and we could download the character on another map (Cluster) Link to comment Share on other sites More sharing options...
kweesaboii Posted January 19, 2024 Share Posted January 19, 2024 I can't find my character. When I was off doe 2 hours to run an errand. Came back and server was updating today. Wasn't able to log in with my character. It asked me to start a new account. Is there an option to recover my account or is it lost? First time this ever happened to me update is 33.49 Link to comment Share on other sites More sharing options...
Vxplord Posted January 19, 2024 Share Posted January 19, 2024 Do they actually help restoring character when things like this happens now? They never ever helped in ASE only thing they did was bringing back a char up to lvl 105 if u had more with all bosses etc they werent restoring it... Lost mine like this. If you lost your character when ascending my guess is the game ddnt change at all and they will never fix this issue so i advise ppl not to transfer often and try to do it at night when it doesnt rollback if possible. My character on official got all notes alpha ascension + bosses ill wait ppl to experience the transfer and see if they improved it before doing so tbh Link to comment Share on other sites More sharing options...
MMaas Posted February 9, 2024 Share Posted February 9, 2024 4 hours ago, tsanjan said: what have I missed that I need to do? The fix is: Delete ASA and re-instal ASE. 1 2 Link to comment Share on other sites More sharing options...
NeoHoffmann Posted February 9, 2024 Share Posted February 9, 2024 I had the same problem I lost 2 characters uploading them to the cloud Link to comment Share on other sites More sharing options...
NeoHoffmann Posted February 9, 2024 Share Posted February 9, 2024 (edited) Now that Wildcard enabled transfers I've tested uploading 2 characters to the cloud and now I lost them, one of them with 102 with all the notes and bosses. Please help me to know what to do to recover them since now Tickets don't have option to recover characters. Edited February 9, 2024 by NeoHoffmann title correction Link to comment Share on other sites More sharing options...
ZioZeus Posted February 9, 2024 Share Posted February 9, 2024 Lost my lvl 123 character with all bosses and note in the same way its not far Link to comment Share on other sites More sharing options...
yourgame Posted February 9, 2024 Share Posted February 9, 2024 Lost 2 103 characters one with bosses. Link to comment Share on other sites More sharing options...
YuzuTV Posted February 9, 2024 Share Posted February 9, 2024 Why does this not surprise me big yikes for people that lost characters today. Link to comment Share on other sites More sharing options...
CervantesMor Posted February 9, 2024 Share Posted February 9, 2024 (edited) 2 hours ago, ZioZeus said: Lost my lvl 123 character with all bosses and note in the same way its not far 4 hours ago, NeoHoffmann said: I had the same problem I lost 2 characters uploading them to the cloud 2 hours ago, yourgame said: Lost 2 103 characters one with bosses. Grrrrrrr.......... !!!!!!!!!!!!!!!!!!!!!!!! guys, how dare you try transfers now? and with your main characters (with notes and bosses)??? it's "OBVIOUS" that it will be a MASSACRE OF LOST CHARACTERS!! was buggy in ASE after years of fixes, let alone in ASA which took ten steps back in bugs... We all know that you won't even be able to open a "Ticket" because WC hasn't opened a specific section yet (deliberately?) so if you don't you want to (be sure to) lose them: DO NOT TRANSFER YOUR MAIN CHARACTERS !!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Edited February 9, 2024 by CervantesMor 2 1 1 1 Link to comment Share on other sites More sharing options...
Basl Posted February 9, 2024 Share Posted February 9, 2024 When server transfer released today I transferred my character from server 5303 to 5312 to make space for my other character with tek engrams to transfer from server 5377 to 5303 official PvE but unfortunately both characters where deleted as shown in linked video and both were lv 100 with TEK Engrams and owner of both tribes in both servers number 5303 and 5377 as shown in picture of emblem and video linked in youtube Youtube video : https://youtu.be/dj8b2yPKfJg?si=Y09jUv9Tx_NG4BWZ Note : I did not find them in download surviver list at all or the servers I transferred to. IMG_4887.jpeg 1 MB Download IMG_4888.jpeg 800 KB Download Link to comment Share on other sites More sharing options...
Austria Posted February 9, 2024 Share Posted February 9, 2024 7 hours ago, ZioZeus said: Lost my lvl 123 character with all bosses and note in the same way its not far you on Server 5095 ? Link to comment Share on other sites More sharing options...
Jaifair Posted February 9, 2024 Share Posted February 9, 2024 Bro I lost two 131 characters 😪😪😪 Link to comment Share on other sites More sharing options...
Fantooo Posted February 9, 2024 Share Posted February 9, 2024 Just lost my character lvl 135 by trying to transfer to another server great game wildcard same game same poop .. Link to comment Share on other sites More sharing options...
CptYarrr Posted February 9, 2024 Share Posted February 9, 2024 Why are people surprised at all? Everyone here new on the forum? 1 Link to comment Share on other sites More sharing options...
arkark Posted February 9, 2024 Share Posted February 9, 2024 It was clear that this was going to happen. You have learned nothing. 2 Link to comment Share on other sites More sharing options...
Purpledragnfly Posted February 10, 2024 Share Posted February 10, 2024 I'm having somewhat the same problem I'm only able to get 250 servers to show I have uninstaled and reinstalled the game 2 x not sure what's going on please fix it Link to comment Share on other sites More sharing options...
Garyo86 Posted February 10, 2024 Share Posted February 10, 2024 (edited) Not fussed about any event at this point, would like access to the two characters i had in the cloud before i logged out for the night and the one I just put there this morning? Submitting a ticket on this matter has been completely removed. Server rollback was not the cause, as they were stored way before that time and one of them was put in the cloud recently from my server hours after this rollback. Nobody cares about cosmetic mods or events when they cant get into their tribe on their main account. I see no WC response to any of the people that have experienced this, I suggest you make it the top priority to rectify this issue or face losing the entire Ark player base. Its sad to see the game going down like this. We expected issues but on matters as simple as character transfer where wildcard has done much testing in the past, that's terrible. Edited February 10, 2024 by Garyo86 1 Link to comment Share on other sites More sharing options...
DakotaDunn Posted February 10, 2024 Share Posted February 10, 2024 iv upload 2 characters and both disappeared, i then tried to ascend and after it uploaded my character it disappeared. Maybe a visual bug? Link to comment Share on other sites More sharing options...
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