MotherOfRaptors Posted July 28, 2018 Share Posted July 28, 2018 Hey! Could anybody share their experience about restoring lost due rollback character? Will I get my original character back with all the imprints, achievements, engrams or will they just give me a new one with the same lvl? I lost my 122 lvl character, which had 2 ascensions done, unlocked all the engrams and which I had for 4k hours... I had lots of good and rare creatures imprinted on me and currently was raising an event reaper and event drakes, they were just born and I got to imprint them only once before I lost my char. It is very frustrating, I really hope it can be fixed. P.S.I play on official pve servers, PC, if that matters. Link to comment Share on other sites More sharing options...
crimsonmist Posted July 28, 2018 Share Posted July 28, 2018 Hello, I have lost my character twice but this was due to transferring between servers. The first time it happened I was pretty new to the game so I hardly gave the GMs any info but they were able to help regardless. I also lost the leadership of my clan since I joined the same server with a new character. At the time, I think there was a lot of demand for dino recoveries and other lost characters due to rollback issues. It took WildCard about 24 hrs to contact me about the issue but I was able to set up an appointment to solve the problem. The appointment though was not until 5 days later... The second time around, I was more experienced and had a lot more hours played than when I initially started. So when I lost my character transferring to another server, I made sure to write down the server I was going to and avoided going back to my main server so there wouldn't be any issues with my clan. This time I was able to get a resolution within the next day. At that time, WildCard was not taking any issues regarding missing dinos so I guess that could be a reason why I my issue was resolved faster? Just be patient, that's all you can do for now. Play some fortnite. Link to comment Share on other sites More sharing options...
chrissocal909 Posted July 28, 2018 Share Posted July 28, 2018 I have lost a character and Dinosaurs before due to different reasons. A Server update accidentally made our server Hardcore mode and character was lost,.and a bug causing Giga to Rocket jump deep into the ocean. I immediately attempted to schedule an appointment. For some reason no matter what the issue response was given within 24-48 hours, but appointments took 2-3 weeks to meet with a GM. My character levels were restored and I was given Tribe Ownership. The only reason I kept my items and dinosaurs was because I had another tribe member at that time to sign-in and feed and/or check land. Dinosaurs can be restored without imprints and capped at certain level no matter what it previously was provided you can provide screenshot and logs. Another option was to receive a baby to imprint again but I did not consider that option worth all the time I had already lost. Best of luck with everything, in my experience I have never been satisfied with the restore options due to losing valuable game time invested and decay timers put certain Dinosaurs and Structures at risk(ie... Otters, Gigantosaurus's, Green Houses, etc...). Link to comment Share on other sites More sharing options...
Paroxyde Posted July 28, 2018 Share Posted July 28, 2018 Here are some short answers: -They can't give back ascensions, so, at most you will get 100. However, the case is handled by mods individually and does not have a strict guideline. I've heard of mods kind enough to cheat through ascension to give it back. But also mods refusing to give any level back. Though, I've never heard anything about tek engrams. You probably will have to get them back yourself, but it doesn't hurt to try and ask kindly. -Achievement are stored locally, all achievement stay unless you change computer. -Imprints are lost. They can't do anything about it. But they sometimes (depends on the mod) offer replacements for lost dinos, but with random stats. But I guess you can raise a new batch. Link to comment Share on other sites More sharing options...
SolomonHunter91 Posted July 28, 2018 Share Posted July 28, 2018 just lost my whole trivbe and player due to toll backs Link to comment Share on other sites More sharing options...
MotherOfRaptors Posted July 28, 2018 Author Share Posted July 28, 2018 Thanks everybody for your answers! No imprints on all my event dinos, reapers, drakes means they are lost. They cant be replaced, I cant just raise some new ones. If they give me a lvl 100 char with primitive specimen implant instead of my original lvl 122 - this is too much. I shouldnt be forced to ask "kindly" a GM to get back what I lost due to ingame issue and pray that he/she might say yes back. It should be given me back automatically, this should be our rights. How is it still even a thing? I always was thinking- no matter what happens, I wouldn't stop plyaing ark. A few lost dinos while transferring, some drakes get pushed underground while fighting a queen, some boss rex team lost to a bug - I can deal with that, love this game anyways. But loosing all my progress - I didn't consider that. Link to comment Share on other sites More sharing options...
MotherOfRaptors Posted July 28, 2018 Author Share Posted July 28, 2018 At this time, we are unable to assist players with lost survivors, this includes restoring imprints, lost exp, and engrams. We apologize for the inconvenience and we hope to offer more support with it in the future! Thats what I found in article" How to Transfer Your Survivor to Another Server Safely", if anyone curious. Support page. So its called "inconvenience"'. Thats frustrating. Link to comment Share on other sites More sharing options...
Showtimeback666 Posted March 17, 2019 Share Posted March 17, 2019 Yeah DILO sever 869 Link to comment Share on other sites More sharing options...
Zahlea Posted March 17, 2019 Share Posted March 17, 2019 16 minutes ago, Showtimeback666 said: Yeah DILO sever 869 Are you aware that you necroed a thread almost 8 months old? And I'm not entirely sure for what... ? Link to comment Share on other sites More sharing options...
Showtimeback666 Posted March 17, 2019 Share Posted March 17, 2019 Because I just lost my character Link to comment Share on other sites More sharing options...
wlsm97 Posted April 23, 2019 Share Posted April 23, 2019 What imprints are? Is It base and dinos ownership? Im not a english born speaker. Link to comment Share on other sites More sharing options...
Kristofer Posted April 24, 2019 Share Posted April 24, 2019 Vimprints are bonus when raising babies. Don't know you got cant give character back, but it's not a quote from ark devs. Right in saying not get ascension but you get levels up to 105 all imprints that are not podded and the missus get alpha dragon trek grads back only. Link to comment Share on other sites More sharing options...
xDeathBloomsx6 Posted May 16, 2019 Share Posted May 16, 2019 So can anybody confirm the reasons for losing a character? I just lost a character and it wasn’t due to server change because I’m joking my last session and kept memory of the server. Any answers would be helpful? Thanks Link to comment Share on other sites More sharing options...
Kiangudger Posted June 21, 2019 Share Posted June 21, 2019 M not sure what happened I lost my 105 lvl character off of center map I just logged in after not being on for awhile and a error appeared on my screen saying character failed 007 failed while downloading character with code: 200 and msg:Refcode:1-0 Link to comment Share on other sites More sharing options...
julia76468 Posted July 2, 2019 Share Posted July 2, 2019 Missing character! Привет. Столкнулся с проблемой при переносе персонажа на новый сервер 522 с сервера island78. При загрузке персонажа выбивается ошибка. А теперь моего персонажа нигде нет. Что мне делать? Link to comment Share on other sites More sharing options...
julia76468 Posted July 2, 2019 Share Posted July 2, 2019 Link to comment Share on other sites More sharing options...
Samsin101 Posted July 15, 2019 Share Posted July 15, 2019 Just lost my character by transfering servers and now I can't use it just disappeared it was around level 80 on small tribes pls help I just lost around 200 hours of work Link to comment Share on other sites More sharing options...
Jemcrystal Posted July 16, 2019 Share Posted July 16, 2019 necro send in a support ticket Link to comment Share on other sites More sharing options...
krawezyk Posted July 16, 2019 Share Posted July 16, 2019 You must open a ticket. I had the same issue and a gm give me an appointement in the game. Link to comment Share on other sites More sharing options...
Dan123456789123123 Posted July 17, 2019 Share Posted July 17, 2019 Hello. I lost my character when I travel to other server. Official PvP (not SmallTribes) Name character: Human Lvl: 96 Bosses: Beta ragnarok boss fight, alpha the center, gamma manticore, forest titan. Link to comment Share on other sites More sharing options...
krawezyk Posted July 17, 2019 Share Posted July 17, 2019 Dan as is said below, you must open a ticket on the support center. Then a game master while give you an appointement in the game. You must create a new char and the gm while give it the number of xp point that you had on the old char. But i understood that they just can level up to 105. And they cant give you lost dinos. Hope to have help you... Link to comment Share on other sites More sharing options...
HoboNation Posted July 18, 2019 Share Posted July 18, 2019 If you have lost a character and are wondering what to do next, follow this procedure: Sit in a semi comfortable position on the floor Assume a fetal position Place head between legs Begin to rock back and forth repeatedly Begin to cry Maintain this action until the acceptance of your character being gone for good sets in and takes hold. Only after you have completed this behavior should you then log a ticket, this way you can mentally prepare yourself for the "we are sorry but we arent going to restore your character because reasons" reply that you will get back from support. Link to comment Share on other sites More sharing options...
Bobbysheps Posted October 10, 2019 Share Posted October 10, 2019 The same has just happened to me I transferred between servers then was disconnected when I rejoined my character was not there or on previous server. What should I do.? I play on Xbox one on official legacy servers. Link to comment Share on other sites More sharing options...
Ancalagon Posted October 12, 2019 Share Posted October 12, 2019 I lost my character How is possible that during transfer from ragnarok to valguero, valguero server crashed and I lost my character, I tried go in ragnarok and nothing, go in valguero and nothing... Can I get pls an answer... Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted October 12, 2019 Volunteer Moderator Share Posted October 12, 2019 1 minute ago, Ancalagon said: How is possible that during transfer from ragnarok to valguero, valguero server crashed and I lost my character, I tried go in ragnarok and nothing, go in valguero and nothing... Can I get pls an answer... You will need to submit a Support Ticket to get in-game assistance from a Game Master. We unfortunately cannot assist you with in-game stuff on the forums. Link to comment Share on other sites More sharing options...
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