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MostSpy

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MostSpy last won the day on June 28

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About MostSpy

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  1. Agreed! People need to stop defending poor staff performance and complete incompetence. Its really not helping the situation, its giving Wild Card the impression they are doing things right, when in actual fact its a horrible disaster. They're so utterly incompetent they cant even recover from the mistakes they make, no character backups, no recovery, no plan, no clue! There 'no clue' plan goes something like this: 2015 - We had a problem, lets rollback, delete everything! and allow character losses. 2016 - We had a problem, lets rollback, delete everything! and allow character losses. 2017 - Maybe we should fix stuff? nah lets just rollback and delete characters, fixing would actually require competence and skill. 2018 - We had a problem, lets rollback, delete everything! and allow character losses. 2019 - Maybe we should fix stuff? nah lets just rollback and delete characters, fixing would actually require competence and skill. 2020 - We had a problem, lets rollback, delete everything! and allow character losses. 2021 - Maybe we should fix stuff? nah lets just rollback and delete characters, fixing would actually require competence and skill. 2022 - We had a problem, lets rollback, delete everything! and allow character losses. 2023 - Maybe we should fix stuff? nah lets just rollback and delete characters, fixing would actually require competence and skill. 2024 - We had a problem, lets rollback, delete everything! and allow character losses. 2025 - Maybe we should fix stuff? nah lets just rollback and delete characters, fixing would actually require competence and skill.
  2. Worthless idiots is an understatement. The fact these clowns still are not backing up characters in an MMO is beyond me.... I guess you cant fix stupid!!!! Wild Card MUST urgently employ some qualified staff to do the releases and development AND implement character backups asap!!!!. The current staff managing the game simply don't have the technical skills required. I doubt they even understand what a character backup is.
  3. People are fed up with Wild Cards 5 years of incompetence. The complaining wont stop until Wild Cards behavior changes, with the way they treat their customers and the way they implement changes. The product manager also needs to start listening to the customers and doing his job, time and time again people are requesting character backups in the game suggestions section and not getting it.
  4. Wild Cards Product Manager is the problem not Customer Service. In the 'Game Suggestions' section there is 2 pages of people requesting a character 'backup' feature with hundreds or thousands of votes across the approx 26 duplicate suggestions. Maybe you should go add to that pile so Wild Cards Product Manager has another suggestion to ignore.
  5. I feel like enforcement team actually do a good job and the last comment is an unfair/unjust one. They're possibly the only team doing a proper job at Wild Card right now and are not incompetent monkeys, (like the rest of wild card who lives in a bubble on twitter) Enforcement team are actually pretty good when CoC violations occur. Give it a go @Morikar Articulate your ticket well with screenshots and evidence rather than waffle on with your emotions and you should get some action. The core issue at Wild Card is the american staff which are really incompetent. The parent Chinese company (Snail Games)needs to get rid of these Americans and replace them with some competent Chinese devs. The product manager who fails to implement requested ideas like character backups and the developers who are known for the high degree of incompetence.
  6. Log a ticket at http://support.survivetheark.com and the enforcement team will deal with it, if a coc violation has occurred. https://survivetheark.com/index.php?/code-of-conduct/
  7. Also note, if u search the 'game suggestions' section for 'backup', you'll find its been requested 26 times as of today with HUNDREDS or possibly THOUSANDS of total votes(needs confirmation.) However arrogant people who spend all their time on twitter do not care about their customers.
  8. Unfortunately Chinese snail games (ARK) doesn't have the competence or skilled staff to create character backups like a real MMO game does. You need to start again.
  9. Just placing down my "200" preserving bins now. Thanks for the great advice.
  10. I'm not sure how the monkey in charge of releases even has a job to be honest. The level of incompetence by both the release manager and the "developers" is at an unprecedented level. Imagine owning an MMO game and NOT even knowing how to perform character backups!!! Yep that's the level of skill we have at Wild Card. Clueless....
  11. Chinese company that bought Wild Card is: Suzhou Snail Digital Technology Co., Ltd. https://mmos.com/news/snail-games-usa-acquired-studio-wildcard-developer-of-ark-in-december-2015
  12. I lost a lvl 135 today, which had 168 genesis missions and all ascensions on alpha completed. Wild Card ARE completely and utterly INCOMPETENT.
  13. What they should do is backup characters so they cant get lost in the first place.
  14. They're too incompetent to even warn their own customers on their OWN official website.
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