DW1 Posted February 25, 2023 Share Posted February 25, 2023 I was transferring from an Oblisk to another server on official when I was booted out of the game. Now when I try to get on any map, a screen comes up saying Download Ark Survivor. With my screen name and level in the bar. At the bottom it says Download other survivor. Or cancel. But it's froze. Can't highlight my character, download survivor or cancel. This happens no matter what map I try to load into. All go straight to that frozen screen. Any suggestions would be greatly appreciated Link to comment Share on other sites More sharing options...
SunsetErosion Posted February 25, 2023 Share Posted February 25, 2023 44 minutes ago, DW1 said: I was transferring from an Oblisk to another server on official when I was booted out of the game. Now when I try to get on any map, a screen comes up saying Download Ark Survivor. With my screen name and level in the bar. At the bottom it says Download other survivor. Or cancel. But it's froze. Can't highlight my character, download survivor or cancel. This happens no matter what map I try to load into. All go straight to that frozen screen. Any suggestions would be greatly appreciated https://www.reddit.com/r/ARK/comments/p8b6zb/stuck_at_this_screen_wont_let_me_download/ ??? Link to comment Share on other sites More sharing options...
BobbyT4 Posted March 5, 2023 Share Posted March 5, 2023 I finished aberration and transferred to extinction, when I load in I had the intro cut scene and then my screen went black and ark crashed, now when I go back on the server, it has given me a fresh new character and I can’t access my old one. But my tribe mate says my old character is still in his tribe and exists, so how do I get back my old character to be able to play one it? Link to comment Share on other sites More sharing options...
SunsetErosion Posted March 5, 2023 Share Posted March 5, 2023 3 hours ago, BobbyT4 said: I finished aberration and transferred to extinction, when I load in I had the intro cut scene and then my screen went black and ark crashed, now when I go back on the server, it has given me a fresh new character and I can’t access my old one. But my tribe mate says my old character is still in his tribe and exists, so how do I get back my old character to be able to play one it? Your "old' character is in the cloud probably. You didnt chose or got to chose the character you got in the cloud because sometimes there is a significant delay in loading in characters in the cloud. -> Remove your current toon from that server by transfering off, then log into that server again you play on, and see if you can download your toon in the cloud... : -> try joining a server that has easy acces to obelisks and does not have another toon of yours on it. Log in to that server and see if you can download your "old' toon. I suggest waiting a full minute to see if the game/server has acces to your toon in the cloud. During server saves or lag spikes, it can take a while before server reacts so it looks like there is nothing in the cloud... If you got acces to your character in the cloud, download it! Then find a way to transfer out and REPLACE your character on the server yo uwant to play on. Always make screenshots of your characters inplant and its info... If you cant find your toon back, contact Support. Link to comment Share on other sites More sharing options...
connormclellan0 Posted March 27, 2023 Share Posted March 27, 2023 I’ve submitted a ticket but won’t show me where it is ? And have email proof too , my lvl 133 character got wiped on a bug I have video proof aswell , Someone help please! Link to comment Share on other sites More sharing options...
702Cash Posted May 3, 2023 Share Posted May 3, 2023 I recently lost my character on 1x official completely disappeared I've looked on multiple servers but it is nowhere to be found. I've had this character for upwards or 3 years and to lose all my imprinted tames and not have my char restored would be the worst I have attached a picture of my implant Link to comment Share on other sites More sharing options...
GrumpyBear Posted May 3, 2023 Share Posted May 3, 2023 Nobody here can help. https://support.survivetheark.com/ upper right corner of that page, log in, then submit a report. The faster you report, the better your chance of getting your stuff back before its all gone. Link to comment Share on other sites More sharing options...
Frack Posted May 3, 2023 Share Posted May 3, 2023 did you look in my survivors list of servers? Link to comment Share on other sites More sharing options...
Florent54 Posted June 26, 2023 Share Posted June 26, 2023 hello, today after a crash I lost my character from all the servers where it could be affected. what can i do to get it back? THANKS Link to comment Share on other sites More sharing options...
Davide094 Posted June 30, 2023 Share Posted June 30, 2023 hi. I lost my character traveling between two pvp servers and so now I can't access my base anymore. I don't have any photos of my system but obviously I remember the tribe name and character name. There is a possibility that groove street will be able to give me back my character? Link to comment Share on other sites More sharing options...
Davide094 Posted June 30, 2023 Share Posted June 30, 2023 25 minutes ago, Davide094 said: hi. I lost my character traveling between two pvp servers and so now I can't access my base anymore. I don't have any photos of my system but obviously I remember the tribe name and character name. There is a possibility that groove street will be able to give me back my character? @StudioWildcard Link to comment Share on other sites More sharing options...
Davide094 Posted June 30, 2023 Share Posted June 30, 2023 @GP Link to comment Share on other sites More sharing options...
Volunteer Moderator GP Posted June 30, 2023 Volunteer Moderator Share Posted June 30, 2023 1 hour ago, Davide094 said: hi. I lost my character traveling between two pvp servers and so now I can't access my base anymore. I don't have any photos of my system but obviously I remember the tribe name and character name. There is a possibility that groove street will be able to give me back my character? Hello, you will need to submit a support ticket here: https://grovestreetgames.freshdesk.com/support/tickets/new Link to comment Share on other sites More sharing options...
Davide094 Posted June 30, 2023 Share Posted June 30, 2023 hello thanks for replying . I have already opened a ticket 3 days ago but I have not received any response . since my base will be destroyed in 13 days I would be in a slight hurry 😂 do you know how long it usually takes to respond ? Link to comment Share on other sites More sharing options...
Davide094 Posted June 30, 2023 Share Posted June 30, 2023 @GP Link to comment Share on other sites More sharing options...
DjangoWreckezz Posted July 15, 2023 Share Posted July 15, 2023 I need help looking for my character??! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.