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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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EU-PVE-Official-Ragnarok72 down its te same like

You must mean gaining.

Stop wasting everyone's time by hijacking their complaints about official servers, and turning them into a back and forth on why they should play unofficial. We weren't born yesterday. Many of us have

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Asian steam platform login game Asian server can't search ﹣ can't enter ﹣ some platforms can search ﹣ please check and deal with the official personnel ﹣ Asian server has lasted for several years ﹣ for the sake of players ﹣ hope the official to deal with it! The player's computer network is normal without any problem ﹣ the game file is complete ﹣ it's not the player's own problem ﹣ but someone maliciously attacks the server port ﹣ causing the player to be unable to connect normally and search to enter the server ﹣ the game server is in normal operation state ﹣ but the player cannot enter ﹣ please deal with it!

Here is a list of some Asian servers:

This is just a part of it. I can't list all the servers in Asia

Asia-PVP-TheCenter145

Asia-PVP-TheCenter146

Asia-PVP-Extingction157            Asia-PVP-Thelsiand130

Asia-PVP-TheCenter114             Asia-PVP-Thelsiand131

Asia-PVP-TheCenter115             Asia-PVP-Thelsiand132

Asia-PVP-TheCenter123             Asia-PVP-Thelsiand133

Asia-PVP-TheCenter122             Asia-PVP-Thelsiand134

Asia-PVP-TheCenter121             Asia-PVP-Thelsiand135

Asia-PVP-TheCenter125            Asia-PVP-Thelsiand136

Asia-PVP-TheCenter126            Asia-PVP-Thelsiand137

Asia-PVP-TheCenter127            Asia-PVP-Thelsiand138

Asia-PVP-Ragnarok102             Asia-PVP-Thelsiand139

Asia-PVP-Ragnarok103             Asia-PVP-Thelsiand140

Asia-PVP-Ragnarok104             Asia-PVP-Thelsiand141

Asia-PVP-Ragnarok105             Asia-PVP-Thelsiand142

Asia-PVP-Ragnarok106             Asia-PVP-Thelsiand144

Asia-PVP-Ragnarok107

Asia-PVP-Ragnarok108

Asia-PVP-Ragnarok109

Asia-PVP-Ragnarok110

Asia-PVP-Ragnarok111

Asia-PVP-Ragnarok112

Asia-PVP-Ragnarok113

Asia-PVP-Ragnarok102

Asia-PVP-Ragnarok147

Asia-PVP-Ragnarok148

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For those that have a character trapped on a server that has been down for several days:

Your server might have been moved to a different space - it keeps the same server number and description but will no longer be visible in your Favorites filter on your server list.  They will have different version numbers if you look up that server name on BattleMetrics.  The old server that has been down will have the server Status: Dead.

To see if this is the case, search for all servers for your game type for your server number, and hopefully you can join in and resume your surviving on the new server location.

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I'm having difficulty staying connected to NA-PVE-Official-Abberation272.
I restarted my PC, didnt fix.
I get kicked off after online for four mintues. This is like, practically unplayable. Log back in, move a few feet, cant get into inventory, rubber band back to where I logged in. Cant access inventory, move around, rubber band back to another spot and external inventory opens a minute later.


I want to place some storage to unload my encumbered herbivore so I can go on a berry run. I been at this task for hours. I left my door open, I need to close it. Lost connection repeatedly, server still showing online.

Edited by GreenRoc
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EU-PVE-Official-Ragnarok72 rolled back a few days after yesterday's update.. I lost my base, tek engrams, as well as ascension and character level.. return to the server

19.04.2021 at approximately 19: 20 Moscow time, I was led through the bosses and raised a character in the north of EU-PVE-Official-TheIsland199.. after that, I went to my server EU-PVE-Official-Ragnarok72 after running there a little bit there was a message from the developers about the update.. I'm out of the game.. after the update on our server was day 1.. give me back my level and completed content

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Not Sure where to post it, as I have just created my forum account today in order to communicate that the server is down. If this is not the best place to post, please, sorry and let me know the right place and I will post there.

As title says. Every other PrimPlus server seens to be ok, but NA-PVE-RAGNAROKPRIMPLUSCROSSARK4 is  not even showing to log in. It started in the server restart at the end of bunny event. Thanks and waiting for being able to keep playing

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Problem started yesterday. A lot of us in valguero server 1101 got kicked multiple times , major rollback 1 of the times we got kicked . Earlier today I got in but got kicked after a couple of minutes and couldn't get back in , I re-start game every time even re-started xbox and router . The message : Can't retrieve address came up and after re-starting the game again , the server is gone it doesn't exist :(

 

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1 hour ago, DevilsThunder said:

Problem started yesterday. A lot of us in valguero server 1101 got kicked multiple times , major rollback 1 of the times we got kicked . Earlier today I got in but got kicked after a couple of minutes and couldn't get back in , I re-start game every time even re-started xbox and router . The message : Can't retrieve address came up and after re-starting the game again , the server is gone it doesn't exist :(

 

Same for us, we are in 1101 as well and it's been missing from server list all day

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21 hours ago, Randallk34 said:

Same for us, we are in 1101 as well and it's been missing from server list all day

 

2 hours ago, Randallk34 said:

1101 came back on but now is crashing non stop. This is ridiculous, this game has so much potential and the developers just keep making new content and ignore the boatload of problems this game has. I've wasted so much money on this game, it's a shame. Is it really that hard to make a server that works? 

Its been like this for two days constant kick with a roll back sometimes

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43 minutes ago, EvarZ said:

 

Its been like this for two days constant kick with a roll back sometimes

I've been playing this game since it was just a game preview and the same issues still happen.  Yet they don't fix it and just keep making more maps for people people to buy. But once they get your money why should they care about how the game runs, we're the suckers

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  • Noehlepoehle changed the title to Official EU Server do not appear in server list (XBox/PC)

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