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lilpanda

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lilpanda last won the day on June 19

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About lilpanda

  • Rank
    Live Ops and Server Admin
  • Birthday December 18

Personal Information

  • XBOX Gamertag
    AiryCube1743030
  • ARK Platforms Owned
    PC
    Xbox
    PS4

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  1. The maintenance was just a server backend change. Nothing player facing
  2. I went ahead and restarted the server. Hopefully that will help with some of the issues you are having. Let me know if you still are having issues.
  3. We just redeployed official servers. Can you let me know if its working now?
  4. 442 should be back
  5. There is no ActiveEvent for Halloween currently. The only supported ActiveEvents are Easter, Valentine's Day, Summer, Arkaeology, Extinction Chronicles and Winter Wonderland.
  6. Upcoming Maintenance on PC EU-PVP-Official-Ragnarok188 - Sept 12th 12PM EST At 12:00pm Eastern on September 12th we will be taking down PC server EU-PVP-Official-Ragnarok188 for maintenance. We expect maintenance to last for approximately 30 minutes. During this time the server will not be running therefore time will not progress. Once the server is back online, it will require re-adding to your favorites list as it will have a new IP address.
  7. The server should be joinable again. Let me know if you still are unable to join. Apologies for the long delay in getting this one fixed up.
  8. I had a look at this and transfers should hopefully be re-enabled now. Can you let me know if they still are not working properly?
  9. Should be fixed now Apologies for not getting to the outage report sooner it's been a bit hectic
  10. Just FYI I added a "Last Updated" bit at the bottom of the thread to hopefully avoid some confusion about whether its accurate or not since forum members only see posted date.
  11. Yes, it's happening on Valguero on all platforms.
  12. I've been dealing with the reports as they come in. Unfortunately when it comes to DoS there are limitations especially when it concerns game servers due to the type of traffic. Given that this is an Oceanic server we are much more limited in our DoS protection and mitigation versus our other regions since we use a different host provider. However with that said, I have dealt with the various traffic coming in a few times today on this server (assuming it's the one that's been reported a few times today) but it's not something that is automatically handled and I don't monitor the server 24/7 simply because I have > 4,000 other servers that require attention as well. Also, I do not typically reply to outage reports nor do I handle tickets in the support system so you won't really see any responses from my end apart from occasional tweets and forum replies like this on these types of issues.
  13. I just did some work on this and it should hopefully be resolved going forward.
  14. MAINTENANCE COMPLETE At 12:00pm Eastern on July 3rd we will be taking down some of our PC servers for maintenance. We expect maintenance to last for approximately 2 hours. During this time the servers will not be running therefore time will not progress. Once the servers are back online, they will require re-adding to your favorites list as they will have new IP addresses. Below is a list of all affected servers.
  15. MAINTENANCE COMPLETE At 12:00pm Eastern on July 3rd we will be taking down some of our OC servers for maintenance. We expect maintenance to last for approximately 2 hours. During this time the servers will not be running therefore time will not progress. Once the servers are back online, they will require re-adding to your favorites list as they will have new IP addresses. Below is a list of all affected servers. PC PS4 Xbox Switch
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