Administrator Dollie Posted June 26, 2020 Administrator Share Posted June 26, 2020 A core piece of game data was corrupted in the latest patch, which resulted in various issues including the loss of some Aberration creatures (primarily Aberrant variants), incorrect animations, missing item info, and more. We are currently working on a server-side fix for both Xbox and PS4. We expect the hotfix will be ready in approximately four hours, given all goes smoothly. With the deployment of the hotfix, we’ll be conducting a service-wide rollback on our Official Xbox and PS4 servers to the point of the initial deployment, so players can expect a rollback of approximately 8 or so hours by the time we actually deploy the fix. However, an aspect of this fix requires a client update, which we aim to get through certification as quickly as possible. In the interim, players will experience some oddities such as creatures, the ones which were temporarily lost, appearing as “invisible”. We understand this isn’t ideal but we feel rolling back as quickly as possible and deploying the server-side fixes minimizes the disturbance to your game time. We apologise for this inconvenience, we have been so excited to get this event into your hands. We’ll be extending the Summer Bash 2020 so everyone has the opportunity to fully enjoy it. Thank you for your patience. The Wildcard Team. Link to comment Share on other sites More sharing options...
Logan674 Posted June 26, 2020 Share Posted June 26, 2020 Thanks for the information. It’s really unfortunate, considering we all planned for it to work. But hopefully you give quite the extension to compensate for the broken pieces. Link to comment Share on other sites More sharing options...
Kar99 Posted June 26, 2020 Share Posted June 26, 2020 Wondering when you will roll it back too?? Like the in game stuff. Link to comment Share on other sites More sharing options...
JNoble Posted June 26, 2020 Share Posted June 26, 2020 I was wondering why I was standing on (or in - in the case of wolves and horses) everything that I tried to ride. Link to comment Share on other sites More sharing options...
Eric1701 Posted June 26, 2020 Share Posted June 26, 2020 1 hour ago, Dollie said: A core piece of game data was corrupted in the latest patch, which resulted in various issues including the loss of some Aberration creatures (primarily Aberrant variants), incorrect animations, missing item info, and more. We are currently working on a server-side fix for both Xbox and PS4. We expect the hotfix will be ready in approximately four hours, given all goes smoothly. With the deployment of the hotfix, we’ll be conducting a service-wide rollback on our Official Xbox and PS4 servers to the point of the initial deployment, so players can expect a rollback of approximately 8 or so hours by the time we actually deploy the fix. However, an aspect of this fix requires a client update, which we aim to get through certification as quickly as possible. In the interim, players will experience some oddities such as creatures, the ones which were temporarily lost, appearing as “invisible”. We understand this isn’t ideal but we feel rolling back as quickly as possible and deploying the server-side fixes minimizes the disturbance to your game time. We apologise for this inconvenience, we have been so excited to get this event into your hands. We’ll be extending the Summer Bash 2020 so everyone has the opportunity to fully enjoy it. Thank you for your patience. The Wildcard Team. Will these server patches be passed on to Nitrado servers (and the like) at that time as well? Link to comment Share on other sites More sharing options...
ehuhoser Posted June 26, 2020 Share Posted June 26, 2020 Might be related to the issue at hand but I'm getting dashboarded several times an hour which does not happen usually. Link to comment Share on other sites More sharing options...
Eric1701 Posted June 26, 2020 Share Posted June 26, 2020 2 minutes ago, ehuhoser said: Might be related to the issue at hand but I'm getting dashboarded several times an hour which does not happen usually. That is exactly the issue that I'm experiencing. About every 6-10 minutes the games crashes to the XBox home screen. Link to comment Share on other sites More sharing options...
KingBrad0z0 Posted June 26, 2020 Share Posted June 26, 2020 What about Unofficial servers through Nitrado, should we need to roll back servers? Link to comment Share on other sites More sharing options...
Morikar Posted June 26, 2020 Share Posted June 26, 2020 You worthless idiots can't stop making grave mistakes like this. Not to mention its probably gonna delete everyone's characters like it did last time. Extending the summer bash event is not enough for wasting 1000's of players time by 8 or more hours. More compensation is needed. Or the event be extended until the actual end of summer. Link to comment Share on other sites More sharing options...
Dannyuk77 Posted June 26, 2020 Share Posted June 26, 2020 Couldn't agree more nicely said buddy ?? Link to comment Share on other sites More sharing options...
SmurfyJedi Posted June 26, 2020 Share Posted June 26, 2020 How can I get back to playing with my Xbox friends from Windows 10. Is the update available or no? Link to comment Share on other sites More sharing options...
GetOnMyLvL Posted June 26, 2020 Share Posted June 26, 2020 So after ive literally sat here for over 8 hours trying to pull tames out of uploads. Im assuming I'm gonna ive lost my entire army? Please tell me ark data is gonna be reset. Link to comment Share on other sites More sharing options...
Jtiderencel17 Posted June 26, 2020 Share Posted June 26, 2020 When exactly is this supposed to happen? Link to comment Share on other sites More sharing options...
GetOnMyLvL Posted June 26, 2020 Share Posted June 26, 2020 It already did 8 hours ago. They acrewes something up and have had us witing on a 8 hour rollback. While the ark data timer still ticks down and we lose everything. Link to comment Share on other sites More sharing options...
Dblock Posted June 26, 2020 Share Posted June 26, 2020 I’m so sick of wildcard making these mistakes I know at least 20 people who just uninstalled ark today all the time we put in and to have lag spikes that last 3min Dcing all the time server roll backs that delete characters and progress and all you guys can say is you’ll extend this dumb event how about fix your poop and keep 3x on forever everyone is past the point of sick and tired of dealing with dumb issues. No more bullpoop fix this game before it dies completely Link to comment Share on other sites More sharing options...
Willywett Posted June 26, 2020 Share Posted June 26, 2020 4 minutes ago, GetOnMyLvL said: It already did 8 hours ago. They acrewes something up and have had us witing on a 8 hour rollback. While the ark data timer still ticks down and we lose everything. Roll back announced Link to comment Share on other sites More sharing options...
Jtiderencel17 Posted June 26, 2020 Share Posted June 26, 2020 Yeah, te constant crashing is awful but I love this game and the sooner I can get back to The Island, the better. Link to comment Share on other sites More sharing options...
GetOnMyLvL Posted June 26, 2020 Share Posted June 26, 2020 I wouldn't care if I could simply save my ark data uploads. They blocked us from taking out tames then tell us its our fault because we left them in there. Even a simple reply on weather or not there gonna reaet uploads is all I want. If they reset awesome I'll play if I just lost eveything after litterally stalking the game for 8 hours waiting on them then I'm deleting the game. Link to comment Share on other sites More sharing options...
Jtiderencel17 Posted June 26, 2020 Share Posted June 26, 2020 I just restarted my Character on Official. Time to get grinding. Link to comment Share on other sites More sharing options...
GetOnMyLvL Posted June 26, 2020 Share Posted June 26, 2020 I know about the rollback however I have never seen them rollback ark data before. Link to comment Share on other sites More sharing options...
Willywett Posted June 26, 2020 Share Posted June 26, 2020 5 minutes ago, Jtiderencel17 said: I just restarted my Character on Official. Time to get grinding. Everything you did for the past 10 hours will be undone. Link to comment Share on other sites More sharing options...
Jtiderencel17 Posted June 26, 2020 Share Posted June 26, 2020 Lucky I didn't do much then Link to comment Share on other sites More sharing options...
Willywett Posted June 26, 2020 Share Posted June 26, 2020 2 minutes ago, Jtiderencel17 said: Lucky I didn't do much then Unfortunately thousands of players dont know because they wont turn off the servers or make announcements. They are going to be pretty mad when they find out they wasted hours time. Link to comment Share on other sites More sharing options...
Lawley380 Posted June 26, 2020 Share Posted June 26, 2020 So where’s this roll back at? It’s going on 6hours now and still haven’t heard anything about how far they’ve gotten or what will be done to avoid and compensate for this. A simple extension onto the event isn’t enough as I’ve seen in another post the event better be extended ALOT longer or simple just to the end of actual summer. For the stuff that people are going to be losing and already have lost this simply isn’t enough and the devs can’t do anything to fix it. Link to comment Share on other sites More sharing options...
Jtiderencel17 Posted June 26, 2020 Share Posted June 26, 2020 Well, I understand their frustration. hopefully this fix works Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.