Zipran1 Posted February 23, 2020 Share Posted February 23, 2020 Server taken over, support says we lie They force joining tribes on server and insiding. Support says its not happening. Insiding may be legit, but admin commands on official? Really? I demand refund for genesis Link to comment Share on other sites More sharing options...
Crows Posted February 23, 2020 Share Posted February 23, 2020 This is not a joke. It's happening right now on PS4 - tribes are literally being taken over by hackers. There's videos on how it's done but I obviously can't post any here. Link to comment Share on other sites More sharing options...
HoganRyan01 Posted February 23, 2020 Share Posted February 23, 2020 If this was really the case, why wouldn't they just use the command that destroys a tribe's structures? Link to comment Share on other sites More sharing options...
Crows Posted February 23, 2020 Share Posted February 23, 2020 1 minute ago, HoganRyan01 said: If this was really the case, why wouldn't they just use the command that destroys a tribe's structures? No, they're forcing themselves into tribes as the Owner and removing players/insiding. It's not admin commands, they're hacking official servers. Link to comment Share on other sites More sharing options...
Zipran1 Posted February 23, 2020 Author Share Posted February 23, 2020 Bump. People need to see this Link to comment Share on other sites More sharing options...
shadowkyuubi Posted February 23, 2020 Share Posted February 23, 2020 did you send proof of this happening in a support ticket Link to comment Share on other sites More sharing options...
Zipran1 Posted February 23, 2020 Author Share Posted February 23, 2020 Yep several people have Link to comment Share on other sites More sharing options...
Rio4201 Posted February 23, 2020 Share Posted February 23, 2020 #exceptionalwildcardcustomerservice LOLZ. Link to comment Share on other sites More sharing options...
deedoubleu Posted February 23, 2020 Share Posted February 23, 2020 in my experience it usually goes somehow like this: I file a ticket describing CoC violation, they require some sort of evidence, I send screenshots and they reply that this would not be enough and they prefer video, I record video and send that, this just gets shrugged off like it is not even an issue and that's it. Ticket is marked solved and closed. No one bothers to check coords that report requires for some reason. No one says that it is not really against the rules eventhough is mentioned in PVE specific griefing portion of CoC BEFORE demanding evidence. Looks like they just need few messages to go back and forth between us so it would look like they was actually doing something. I've heard people got their issues solved and support folks are not all just sitting there spitting at the ceiling, it's possible to get actual help from them, but you would need to be lucky. Link to comment Share on other sites More sharing options...
shadowkyuubi Posted February 23, 2020 Share Posted February 23, 2020 is it a legacy server or one of the new offical servers Link to comment Share on other sites More sharing options...
Crows Posted February 23, 2020 Share Posted February 23, 2020 3 hours ago, shadowkyuubi said: is it a legacy server or one of the new offical servers All of the current official servers. They only need your tribe name and they can somehow force their way in Link to comment Share on other sites More sharing options...
Wildcard Community Eli Posted February 23, 2020 Wildcard Community Share Posted February 23, 2020 I've spoken with both support and enforcement and they are currently in a phase of collecting data from reports given to weed out bogus reports from legitimate ones. No one is discounting these reports as "just insiding". If you have actual proof of these please include the video in your support ticket. Link to comment Share on other sites More sharing options...
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