My snails just disappear and tracking is no help.

[MesoMan]

I tried to submit a ticket, but I cannot find the place to do so.

 

I have tamed 5 snails on PVE regular server. However, 2 snails are now MIA. When I go to track them they are either 120m in the air or 120m underground. What the heck is going on!!!!!! First it was a regular snail, so I moved all of them to a new spot. Then a event snail disappeared! This is all within a few hours. 

 

Is there anyway to get my snails back? It is aggravating as hell that I spent all this time looking for (especially event ones), taming them and then they dissapear before i have even owned them a few hours!!!!!!!

 

Please help

[Yggdrassil]

I think i've lost about 5 this way now, they would fall through the floor into the void so i placed them on a foundation, same problem, so i then tried a raised ceiling, same. I think its just a coding problem, when the area isnt rendered they opt to explore the vastness of the void, sometimes they can be tracked below the floor, other times they venture too far and get consumed by darkness, never to be seen again. 

[AngerFish]

I have lost so much, we have given up on giving the snails a nice place. It seems that they do best when they crawl on normal ground, but this is not a guarantee, when they sit on top of each other they push each other into the ground. we are from 20 to 10 snails at the moment.

[Cowgirl]

I have had like 6 or 7 just die for no reason so check your tribe log but do keep in mind that I play single player modded so that might be why.

[St1ckyBandit]

No surprise really. I've learned from Shi and Snail Games that snails can be slippery slimy deceitful jerks.

[Zapha]

Is this problem still present?

I'm asking because I have just collected 10 Achatinas and don't want to lose them. Should I place them on natural ground?

[MATTINURHATT]

We have lost over ten, when my server goes back up ill provide some pics! but try raising up the pen your keeping them in in case they fall thru...