Server Instability & Crashes - Mega Thread

[Peteed1]

Server 5230 crashed 5 and a half hours ago and never came back up. We had a patch since then where the other servers got restarted but a few servers that were already crashed before the patch never came back up. It's not just me because the unofficial 5230 discord server all are talking and none of us have seen the server reappear.

 

The pinned thread in this forum section that lists current outages lists nothing and the maintenance announcements thread says there's no upcoming/current maintenance. 

 

I submitted a support ticket on Nitrado's website since they are the official server hosts telling them that 5230 has been down over 5 hours though it says it might take 24 hours to process the ticket lol.

At this point it looks like noone at Wildcard/Snail Games/Nitrado has any idea the server has been offline for 5 and a half hours since they haven't acknowledged it in any place...

Edited November 4, 2023 by Peteed1

[Exxy]

Yeah ^ frustrating to say the least. I'm in a decent sized community involving multiple tribes on the server, no one has been able to find any further information, unfortunately.

[MrFrious]

What's going on with the server, it's off ?

[Helios1]

5186 has now been down for more than 6 hours. will this come back anytime soon? what is happening? i know servers are struggeling but its no solution to just leave them down and let us sit around like morons.

[Kerkvlerk]

Allot of servers went down now 5181, 5184,5185,5186,5187,5188,5189 for the last hour or longer so maybe some stability/memory fixes on their end? 5184 went down yesterday for 6 - 7 hours also without a clue what happened

[BCS25]

Server 5411 down 5-6 hours ago

[DazzSHADOWS]

5200 down over 5 hrs now. I was looking forward to making some more progress as I am really enjoying ASA

[RowanCory]

5418 has been down for about 10 hrs.  We've submitted numerous outage reports.

Has anyone seen a public acknowledgement of this issue from Wildcard or Nitrado? Would be nice to know if someone is at least working on it... 😕

[vtallbloke]

Well you can now add 5250 to the list, offline, ticketed by many people, still not up- only an hour currently so not as long as others, but clearly not coming online atm

Clearly we are seeing an increase in servers offline for longer periods, I guess we wait for the US team to be awake, and hope that some of them are working this weekend

 

[zhuce]

55 分钟之前, DazzSHADOWS 说：

5200 down over 5 hrs now. I was looking forward to making some more progress as I am really enjoying ASA

me too5200

[MrFrious]

5199 down overs 8 hrs ....

 

 

Edited November 4, 2023 by MrFrious

[Minishark]

2313 been down 9hrs no update

 

[Kerkvlerk]

5182,5183,5184 fully down again after 3 hours nowhere to be found...

[battlew]

5200 here, still down.
We already paid the game. at least give us a minimum of service !
do you know anything about what's happening to the ark servers?

[neon16]

5444 and 5445 down too for more than 1 hour

[Vwstephvw]

Bonjour le serveur 5200 et en panne aussi c’est pénible

[Shaihaldul]

5200 had 2h off uptime in the last 20h .... really nice

[SirRudi]

Где сервер 5200. Целый день не могу найти его. Что за дела ёмаё

[ondere]

eu-pve 5182 down for 4 hours now

[Greywolfmike]

I bought the game, scanned local files, then proceeded to start it up and after it appeared to begin loading I got 2 seperate error pages & then a popup saying to update my graphics driver (which was already updated to the latest version). I did a series up checks and reinstalls of my drivers, scanned and checked the directories for security permissions, the usual extensive checks and have hit a wall on what to do. My second reinstall and still staying optimistic hoping for a patch fix or hoping there's an instruction on how I can manually fix this.

[jpinmo]

They dont seem to want to address these crashing issues at all.  Cant get to a server or single player game.  For me its been since Monday since I could play.

[ondere]

EU-PVE 5182 up with tremendous lags, after some time crashed again

[Mephistopheles23]

Rolled back into the sea only to drown loosing all my stuff for the 324124 time and my tame since it was stuck swimming in circles instead to me!!
Almost all servers have alpha tribes that have blocked off all places like artifact caves and loot caves.
FFS.

Edited November 4, 2023 by Mephistopheles23

[SirRudi]

Да вы издеваетесь. Сервер 5200 проработал пару часов и хватит или что? 

Когда будет решена проблема с с ерверами?

Как можно играть если каждые 2 часа сервер вылетает, а потом вообще пропадает из списка. 

Разработчики, ну емае. 

[astro38]

5192 official server was 2h