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Ongoing Server Instability & Crashes


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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.


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NA-PVE-Official-GenTwo977 went down over 24+ hours ago.   There has been no post or update as to where things stand with this server.     My survivor is stuck on that server and I have no way of getting to the other servers I have bases/dinos on.     Is there a way to get an update on when this server may be back up or if it will be back?    Also, is there any way to get my survivor back, so I can tend to my other bases/dinos?  Thanks

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11 minutes ago, Donk67 said:

I see the update gremlins are at it again, can't join to top up or imprint maturing dino's! How frustrating this game is sometimes..... Does anyone have a timeline for how long this might take to fix?? Does anyone care?😬

I spoke to WildCard about this. They are looking into it.

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I understand all the challenges of game support and the frustration of gamers. Personally id rather have stability than events or bonus colors. Boosts and colors do no good if i do not have the opportunity to participate in achieving them. Only time that i have issues is when there is a change. As someone who has worked in release and change management i believe a process step is not being met or documented correctly. Clear processes and communication of them would help here i believe.

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  • bootstraptv changed the title to 899 gen two down 13+ hours
  • Joebl0w13 locked and unlocked this topic

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