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curiouswyvern

[Solved] Constant crash in ARK

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Edit: Solved! Launch ShooterGame_BE.exe through installation folder instead of Steam.


Constant crash in ARK

Hi,

Hope this is the right spot.

For about two months I have been crashing mid-game or while loading into a server.

Sometimes it just loads fine into the servers and other times it's stuck on Snapshot 16.


I have tried the following to fix this problem:

- Uninstall drivers and reinstall to the latest. With and without GeForce Experience
- Launched the game in different modes through steam (low ram and what not..)
- Lowered my settings from high to low
- Reinstalled the game twice
- Unsubscribed to all workshop mods, deleted them through local files and let them download through a server I play on
- Verify game files

Problem occurs on official servers, unofficial and offline mode (with and without mods).

My specs
 

Quote

MSI MPG Z390 GAMING EDGE AC, S-1151
Intel Core i7-9700K
GIGABYTE GEFORCE RTX 2080 GAMING OC 8G
HyperX Fury DDR4 3200MHz 32GB
Seasonic Focus+ 1000W 80+ GOLD PSU
Samsung 970 EVO 1TB M.2 SSD

Running on Windows 10 Pro, v. 1903 

Error message when the game crashes

Quote

Fatal error!

VERSION: 301.1 
ShooterGame.exe!UObjectBaseUtility::GetInterfaceAddress() (0x00007ff66d1766c8) + 15 bytes [f:\build\trunk\engine\source\runtime\coreuobject\private\uobject\uobjectbaseutility.cpp:348]
ShooterGame.exe!TSet<TPair<FSlateFontKey,TSharedPtr<FLRUStringCache,0> >,TDefaultMapKeyFuncs<FSlateFontKey,TSharedPtr<FLRUStringCache,0>,0>,FDefaultSetAllocator>::Rehash() (0x00007ff66d1f1dce) + 62 bytes [f:\build\trunk\engine\source\runtime\core\public\containers\set.h:911]
ShooterGame.exe!TSet<TPair<FSlateFontKey,TSharedRef<FCharacterList,0> >,TDefaultMapKeyFuncs<FSlateFontKey,TSharedRef<FCharacterList,0>,0>,FDefaultSetAllocator>::ConditionalRehash() (0x00007ff66d1f10c3) + 0 bytes [f:\build\trunk\engine\source\runtime\core\public\containers\set.h:884]
ShooterGame.exe!TSet<TPair<FSlateFontKey,TSharedRef<FCharacterList,0> >,TDefaultMapKeyFuncs<FSlateFontKey,TSharedRef<FCharacterList,0>,0>,FDefaultSetAllocator>::Emplace<TPairInitializer<FSlateFontKey const & __ptr64,TSharedRef<FCharacterList,0> && __ptr64> >() (0x00007ff66d1fa669) + 17 bytes [f:\build\trunk\engine\source\runtime\core\public\containers\set.h:428]
ShooterGame.exe!FSlateFontCache::GetCharacterList() (0x00007ff66d1af665) + 168 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\fonts\fontcache.cpp:739]
ShooterGame.exe!FSlateFontMeasure::MeasureStringInternal() (0x00007ff66d1b006d) + 29 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\fonts\fontmeasure.cpp:107]
ShooterGame.exe!FSlateFontMeasure::Measure() (0x00007ff66d1afedb) + 85 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\fonts\fontmeasure.cpp:39]
ShooterGame.exe!FSlateTextRun::Measure() (0x00007ff66d2b507b) + 172 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\text\slatetextrun.cpp:57]
ShooterGame.exe!FTextLayout::FRunModel::Measure() (0x00007ff66d2c5b06) + 0 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\text\textlayout.cpp:2021]
ShooterGame.exe!FTextLayout::CreateBreakCandidate() (0x00007ff66d2bd365) + 12 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\text\textlayout.cpp:67]
ShooterGame.exe!FTextLayout::CreateLineWrappingCache() (0x00007ff66d2bf86e) + 32 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\text\textlayout.cpp:573]
ShooterGame.exe!FTextLayout::CreateWrappingCache() (0x00007ff66d2bf56b) + 0 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\text\textlayout.cpp:536]
ShooterGame.exe!FTextLayout::FlowLayout() (0x00007ff66d2be6e6) + 0 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\text\textlayout.cpp:325]
ShooterGame.exe!FTextLayout::UpdateLayout() (0x00007ff66d2bfbde) + 0 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\text\textlayout.cpp:635]
ShooterGame.exe!FTextLayout::UpdateIfNeeded() (0x00007ff66d2bfb82) + 0 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\text\textlayout.cpp:625]
ShooterGame.exe!FTextBlockLayout::ComputeDesiredSize() (0x00007ff66d32cd01) + 0 bytes [f:\build\trunk\engine\source\runtime\slate\private\widgets\text\textblocklayout.cpp:88]
ShooterGame.exe!STextBlock::ComputeDesiredSize() (0x00007ff66d32bfc5) + 179 bytes [f:\build\trunk\engine\source\runtime\slate\private\widgets\text\stextblock.cpp:196]
ShooterGame.exe!SWidget::CacheDesiredSize() (0x00007ff66d1e78a7) + 17 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:329]
ShooterGame.exe!SWidget::SlatePrepass() (0x00007ff66d1e7823) + 10 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:317]
ShooterGame.exe!SWidget::SlatePrepass() (0x00007ff66d1e7823) + 10 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:317]
ShooterGame.exe!SWidget::SlatePrepass() (0x00007ff66d1e7823) + 10 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:317]
ShooterGame.exe!SWidget::SlatePrepass() (0x00007ff66d1e7823) + 10 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:317]
ShooterGame.exe!SWidget::SlatePrepass() (0x00007ff66d1e7823) + 10 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:317]
ShooterGame.exe!SWidget::SlatePrepass() (0x00007ff66d1e7823) + 10 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:317]
ShooterGame.exe!SWidget::SlatePrepass() (0x00007ff66d1e7823) + 10 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:317]
ShooterGame.exe!UWidget::ForceLayoutPrepass() (0x00007ff66d628a39) + 5 bytes [f:\build\trunk\engine\source\runtime\umg\private\components\widget.cpp:239]
ShooterGame.exe!UTooltipSmartLayoutWidget::RefreshSlotLayout() (0x00007ff66c85241f) + 0 bytes [f:\build\trunk\projects\shootergame\source\shootergame\private\tooltipsmartlayoutwidget.cpp:59]
ShooterGame.exe!UPrimalItemInventoryToolTipWidget::InitToolTip() (0x00007ff66c4a1685) + 0 bytes [f:\build\trunk\projects\shootergame\source\shootergame\private\primaliteminventorytooltipwidget.cpp:350]
ShooterGame.exe!UPrimalUI::ShowToolTip() (0x00007ff66c5a9223) + 0 bytes [f:\build\trunk\projects\shootergame\source\shootergame\private\primalui.cpp:719]
ShooterGame.exe!UPrimalUI::Tick_Implementation() (0x00007ff66c5a4cd6) + 0 bytes [f:\build\trunk\projects\shootergame\source\shootergame\private\primalui.cpp:406]
ShooterGame.exe!UUI_Hub::Tick_Implementation() (0x00007ff66c8f055f) + 0 bytes [f:\build\trunk\projects\shootergame\source\shootergame\private\ui_hub.cpp:210]
ShooterGame.exe!UUserWidget::execTick() (0x00007ff66d650f8c) + 300 bytes [f:\build\trunk\engine\source\runtime\umg\public\blueprint\userwidget.h:96]
ShooterGame.exe!UFunction::Invoke() (0x00007ff66d124bc7) + 15 bytes [f:\build\trunk\engine\source\runtime\coreuobject\private\uobject\class.cpp:3801]
ShooterGame.exe!UObject::ProcessEvent() (0x00007ff66d167a68) + 0 bytes [f:\build\trunk\engine\source\runtime\coreuobject\private\uobject\scriptcore.cpp:931]
ShooterGame.exe!UUserWidget::NativeTick() (0x00007ff66d602116) + 0 bytes [f:\build\trunk\engine\source\runtime\umg\private\userwidget.cpp:499]
ShooterGame.exe!SObjectWidget::Tick() (0x00007ff66d62cdb9) + 367 bytes [f:\build\trunk\engine\source\runtime\umg\private\slate\sobjectwidget.cpp:42]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e76ae) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:293]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!SWidget::TickWidgetsRecursively() (0x00007ff66d1e7741) + 0 bytes [f:\build\trunk\engine\source\runtime\slatecore\private\widgets\swidget.cpp:297]
ShooterGame.exe!FSlateApplication::TickWindowAndChildren() (0x00007ff66d226556) + 0 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:626]
ShooterGame.exe!FSlateApplication::Tick() (0x00007ff66d227dac) + 0 bytes [f:\build\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:986]
ShooterGame.exe!FEngineLoop::Tick() (0x00007ff66c1c6fb2) + 15 bytes [f:\build\trunk\engine\source\runtime\launch\private\launchengineloop.cpp:2440]
ShooterGame.exe!GuardedMain() (0x00007ff66c1c1abc) + 0 bytes [f:\build\trunk\engine\source\runtime\launch\private\launch.cpp:140]
ShooterGame.exe!GuardedMainWrapper() (0x00007ff66c1c84ba) + 5 bytes [f:\build\trunk\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
ShooterGame.exe!WinMain() (0x00007ff66c1c85e8) + 8 bytes [f:\build\trunk\engine\source\runtime\launch\private\windows\launchwindows.cpp:209]
ShooterGame.exe!__tmainCRTStartup() (0x00007ff66e9a697d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
KERNEL32.DLL!UnknownFunction (0x00007ffda2c97bd4) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffda4a8ced1) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffda4a8ced1) + 0 bytes [UnknownFile:0]
 

Edited by curiouswyvern
Solved!

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I had similar  issues try monitoring ur gpu and cpu temps during gaming also make sure u dont have web browser running I get terrible memory leaks from those. I under clocked my gpu clock speeds and memory by 5% and it fixed the frequent crashes

Edited by Kingordep

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Do the standard stuff...

Validate the game files (if you're on Steam).
Scan your HD/SSD for errors
Virus check
Validate the Windows system files.     sfc /scannow   from an administrator Dos prompt.

If you still get crashes, then try a server that doesn't use any mods.  It could be one or more of the mods causing the problem.

Version 301.1 has stopped one mod from working on my server (Admin Signs) and it's possible that other mods are affected by the update too.

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23 hours ago, curiouswyvern said:

Constant crash in ARK

Hi,

Hope this is the right spot.

For about two months I have been crashing mid-game or while loading into a server.

Sometimes it just loads fine into the servers and other times it's stuck on Snapshot 16.


I have tried the following to fix this problem:

- Uninstall drivers and reinstall to the latest. With and without GeForce Experience
- Launched the game in different modes through steam (low ram and what not..)
- Lowered my settings from high to low
- Reinstalled the game twice
- Unsubscribed to all workshop mods, deleted them through local files and let them download through a server I play on
- Verify game files

Problem occurs on official servers, unofficial and offline mode (with and without mods).

My specs
 

Error message when the game crashes

Its not the d3d device hung error where lowering shadows helps. But you could try turning shadows of all together. Press tab to enter console and type r.shadowquality 0    .However as suggested before check the temps while playing. 
 

Also thumbs up for posting system info etc.

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Hi!

I found a fix/workaround!

Launch the game through installation folder intead of Steam.

Quote

Go to wherever ARK is installed and open the ShooterGame_BE.exe file.
For me it's:  \Steam\steamapps\common\ARK\ShooterGame\Binaries\Win64\

I have not crashed once since launching through installation folder. :) 

FYI: I tried some of the suggestions here and even monitored my GPU and CPU temps. Nothing unusual found.

Thanks everyone!

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