Jump to content

  • The Great Migration & Xbox UWP

    large.598e538d96ba6_FataL1ty-Patrol-8x.j

    As we have previously mentioned in July, today marks the beginning of the process of removing our lower population ARK servers on PC, Xbox, and PS4. Here is a quick breakdown on how this process will work.

    Taking Down Low Pop Servers
    These lower population servers make up about 33% of the existing online servers, with calculations based on sustained player-count as well as popularity of game mode. These servers will be taken offline and be re-purposed for new, fresh servers that will be put up on launch day. Any existing server that is not considered a low pop server and is not taken down will become a Legacy server. 

    Legacy servers will remain on a separate cluster from the new cluster, which means you will not be able to transfer anything between Legacy servers and the new servers.

    Servers Up for Deletion
    Below is a complete list of the servers that will be deleted come August 29th. You have from now until 12:00am EST on the 29th to move your belongings onto a server not present on this list. Please click one of the links below. They are separated by platform (PC, Xbox, and PS4).

    How To Move Servers
    If you are unfamiliar with the process, you are able to upload your items, creatures, and player through the Obelisk terminal, supply drops, as well as the Tek Transmitter. Survivors are advised to use Cross-ARK immediately to relocate their belongings onto a server that is not included in our take-down list above.

    Server-wide Blackout
    Our Official Server Network will be taken down at 12:00AM ET on August 29th and will remain down for approximately 8 hours, with our official servers coming back online at 8am ET. During this time we will be going through the process of removing all servers outlined in this post and re-purposing them into a new cluster, completely separate from all Legacy servers. The Legacy servers and all the new servers will come back online after that time.

    Important Customer Support Legacy Information
    When the current servers become Legacy servers on the 29th, we will no longer offer Customer Support to these Legacy servers. All outstanding tickets to our Customer Support team will be wiped clean on launch day, and no future tickets submitted by those playing on Legacy servers will be accepted. Going forward our Customer Support team will be focused on assisting those present on the new cluster, which will not be plagued by many of the issues that occurred during the Early Access process. Unfortunately it is beyond the scope of our operation to continue to offer support on Legacy servers at this time.

    Do note that this is for Customer Support only, which is the process of submitting a ticket through our support system. Legacy clusters for PS4 and for Xbox will still be receiving Ragnarok servers. Legacy servers will also receive all of the same fixes and content that the new cluster will.

    Allocation of New Servers
    We know you are all very curious about this, but we don’t have this information ready to share quite yet. What I can tell you is that we plan to continue to support all current existing game modes in some capacity, so you won’t lose access to your favourite way to play the game. In the beginning we will be mainly focusing our efforts on strictly PVP and PVE servers on all maps, but will allocate servers to the other game modes based on their popularity.

    Server Saves of Deleted Servers
    We will make the save files available as soon as we can, which will likely be sometime before Saturday. We will host these files which anyone can download and then you are welcome to re-host the save file for your own use. We'll include a link to where you can download server saves in this post when they are available. 

    To those affected by the move, we apologize greatly. This moving process will not be easy, but it is a necessary step towards our official launch. We have learned a lot throughout our Early Access adventures. Throughout our ups and downs, you’ve stood by our side and continued to support us during our growing pains and mess ups which is why we wanted our players to have the ability to keep as much progress as they can while still moving forward with a plan that will improve the game overall. We are committed to monitoring the health of this new cluster with our new ddos mitigation and changes to the transfer system (both of which will also be present on the Legacy servers), which will no doubt improve the official online playing environment.

    We look forward to fostering a fair and fun community with the beginning of our brand new ARK cluster on launch day. We very much appreciate your support of ARK through its Early Access process. 

    Xbox UWP, Rentable Servers, Crossbuy, & Crossplay!

    large.5854cb0b22b50_DarkDolphin-Curiosit

    While I have you here, I have some Xbox news to share as well!

    Originally our plan was to go out with Play Anywhere on our launch day but unfortunately that has now been pushed back until mid-September. However I do have some exciting news to share: with the use of Xbox and Windows 10 PC Crossplay (UWP) you can host your own server without needing an extra copy of the game or a second console to do it! (Though it is important to note that you will still be able to host a Player Dedicated server this way.) If you own ARK digitally on Xbox, you get the Windows 10 PC version as well as the Xbox One X version for free and you can play with all your Xbox friends from your PC or either console. 

    In addition, we'll be introducing rentable servers for our Xbox Survivors at that time! We'll be sure to let you all know when these additions are ready to go out to Xbox users.

    Our release date is rapidly approaching and we're very excited for what is about to come. We hope you are too!

    All the best,

    Studio Wildcard

    :Jerblove:


    • Like 3
    • Thanks 2
    • Confused 1
    • Sad 1
    • Facepalm 7



    User Feedback

    Recommended Comments



    Instead of you reallocating the players and getting them resources, rewards and all the stuff that might be lost in the transfer process which is buggy and fails, you make them work to transfer their stuff? I don't want to be rude, but that sucks... 

    Share this comment


    Link to comment
    Share on other sites

    I have had this game from the first day, and now I am going to be unable to keep playing on the servers that I love for example scorched 897, it wasn't empty always 10-30 people playing on it. But it is on the kill list.....thank you .....  And my center server is already getting waves and waves of new people and it's getting so laggy it makes it hard to play.....and now no support?  Just stab me in the heart....... or the back....maybe both....I would be ok with it if from the very beginning they said one thing and stuck with it....

    Edited by Silverjenjungle
    added comment
    • Facepalm 1

    Share this comment


    Link to comment
    Share on other sites

    So that's some way of pooping of people who invested a lot of time in this game, you suck more than usual WC

    • Facepalm 1

    Share this comment


    Link to comment
    Share on other sites

    I was one of the players that started when Ark got out. 2 years and more than 5000 hours is what Ive put into this game. There has been alot of sad things happen but also alot of happy things, both personal and game wise. Ive told about bugs, I have done and followed all the ways WC have led us through these years. Done some complaining, yeah, I have, but Ive always resigned and thought that perhaps WC knows what they are doing after all.

    Now it is obvious that Im a very naive person. Ive told others that: "noway, WC will let us oldies (ppl that played long time) just hang. Im sure they are happy with all the inputs they've gotten from us so no way they will fail us. They will hopefully reward us somehow." Yeah, bite me. I was totally wrong. Who knows the reward might be a new skin, the flaregun skin in pink maybe? Ugh, seriously WC, how can you do this to us?

    And another thing... what will all players say to ppl around them, when this happens? By this I mean, if I hear a friend asking me "how is Ark?", what would the answer be do you think? For every person who thinks bad of the service; 50 more will soon think alike. For every person who thinks good about the service maybe 3 persons will think alike. This is something I learn when studying custumerservice. Sorry to say but WC is lacking in the custumerservice department, and that is so sad :(

    Edited by Angelheart

    Share this comment


    Link to comment
    Share on other sites

    It was a game preview, yeah, but the time people put in it for around two years doesn't just disappear, I get the feeling that the current player base is just being pushed out little by little to move on just to accommodate the "new players" however many they are, I doubt they will be as large, long lasting and loyal as the current player base.  We are still here for a reason. 

    As for the legacy method, I think it is good for PVP because it is multiplayer-competitive, but for PVE??? not necessary at all for PVE, what for? If anything current player would be pave the way for all the new players, from a thatch house to tek is a LONG LONG WAY.

    I think PVE should be open for all servers PVE, let people move to new servers (the new, laggy-glitch free ones) and then wipe old, low populated ones if you want, introduce all ddos, transfer fixes and full support for all. 

    And how about some loyalty in-game rewards?  Im not talking about simple skins, since your recycle-able player base is now pissed off. 

    Anyways, hopefully people won't move away from Ark since Destiny 2 and other games are coming back. 

     

     

    • Like 1

    Share this comment


    Link to comment
    Share on other sites

    I seriously can't believe they are doing this. I've been playing since the game first came to computer. Then I downloaded it on my xbox the very day it was released. TWO YEARS!!! Two years playing on a pve primitive server. With how few servers for primitive pve you're leaving up, do you really think there will be enough room for everyone to transfer there dinos and save them?? Seriously? This is BS! Why have all these breeding and taming events if you're just going to kill off the dinos we breed or tame. Not even EA would do something like this. And they are the kings of screwing their player base. And it was posted all over online in july that you would not wipe any servers. I am tempted to demand a refund. You can't give me back the years I spent playing this game, but you can sure as hell give me back my money.

    • Facepalm 1

    Share this comment


    Link to comment
    Share on other sites

    On 8/23/2017 at 9:51 PM, Freya said:

    You are honestly telling us to transfer servers when literally 10 days ago I lost my character over a simple transfer and you guys were still not able to reply to the ticket? 10 days and it took me less to level back up to 100.

     

    Edited by just1dude
    • Facepalm 1

    Share this comment


    Link to comment
    Share on other sites

    Stupid question!?! Will the Rag servers be legacy as of the 29th as well?

    Share this comment


    Link to comment
    Share on other sites

    1 minute ago, Thonian said:

    Stupid question!?! Will the Rag servers be legacy as of the 29th as well?

    Any existing Rag servers will become legacy servers yes.

    Share this comment


    Link to comment
    Share on other sites

    I spent my whole ark on my sever just to have it get taken down? You guys have a screw lose somewhere. It's kinda hard to have to demo everything from your base and move because you don't get 100% material back so I'm not getting 100% of my base back. I know you guys don't really care about what the players think. Just be nice to not get screwed over because developers can't figure out what they do and don't want. 

    Share this comment


    Link to comment
    Share on other sites

    Now i have a good reason to quit on legacy and start over on new server :D

    Share this comment


    Link to comment
    Share on other sites

    1 minute ago, Schelmixi said:

    Now i have a good reason to quit on legacy and start over on new server :D

    Wish the devs had a base so I could just throw all tames at it

    • Haha 1

    Share this comment


    Link to comment
    Share on other sites

    39 minutes ago, GP said:

    Any existing Rag servers will become legacy servers yes.

    Hopefully there isn't a plan to wipe the remaining servers in the future.

    Edited by Thonian

    Share this comment


    Link to comment
    Share on other sites

    Well this is my research results:

    WC took servers Ranks and not population directly, I am not sure how Ranks are asigned (if somebody knows how they are asigened, please clarify this). Think this was an automated list, nothing were reviewd with human criteria, looks like they just filetered an excel, just like i did.... they left only 26 from 61 PVE server, THATS MORE THAN HALF!!! I feel Scamed because SE is a PAID DLC SERVER!!! They gives priority to The Center thats is a Free DLC??? COME ON!! #WANTMYMONEYBACK @Jat @TheRightHand @Jeremy Stieglitz @Casanova @Jen

    Here the list of Scorched Servers PVE, thanks to https://www.battlemetrics.com

    unknown.png

     

     

    • Facepalm 1

    Share this comment


    Link to comment
    Share on other sites

    10 hours ago, TracerBee said:

    The devs should HIGHLY reconsider this, GHOST servers are not the same as low pop servers...........

    couldnt agree more. many of us are quitting over this, thousands of hours gone because of lies..

    • Facepalm 1

    Share this comment


    Link to comment
    Share on other sites

    So can someone tell me for xbox console how exactly is the 29th going to happen? 

    So if I read it all, official servers will be taken down at 12AM EST on Tuesday Aug. 29th, they will be back after approx. 8 hours, so at around 8am EST the servers will be back online.  During those 8 + - hours all the work on the servers will be done.

    - Is the game update (ragnarok data + latest patch) for the xbox OUT for download during or before these 8 hours start running? Is that when we download it?

    - And if so, lets say we download the update during that (8 hrs) time, time hits 8am EST on the 29th, and the servers are also up now, are we then all set to start playing?

    Im just trying to have a clear time-line about this day.

    Share this comment


    Link to comment
    Share on other sites

    both the servers I play on will not be wiped....going to get settled on a new server and I'll just let my legacy stuff go after a month or so.   a fresh start may be a good thing

    • Thanks 1

    Share this comment


    Link to comment
    Share on other sites

    I wish there was some silver lining for legacy servers, and I don't think "Wildcard" has played their final card on what are soon to be "Legacy" servers. It'd be nice to see 2x or 3x permanently for legacy servers since apparently duping is rampant enough that the game economy is so infected that they choose to isolate it from the "clean" servers and not support it... How do we know there won't be another culling of servers next time Wildcard needs to expand into the "cash flow" territory? If we aren't on the list this time, and we don't move like lemmings to the piper's tune, what assurance do we have that our server is clear of future interference?

    Share this comment


    Link to comment
    Share on other sites

    1 minute ago, TheUglyPrince said:

    both the servers I play on will not be wiped....going to get settled on a new server and I'll just let my legacy stuff go after a month or so.   a fresh start may be a good thing

    I probably will end up doing the same thing.

    Share this comment


    Link to comment
    Share on other sites

    14 hours ago, Steve431 said:

    So legacy won't get the DDoS protection or better transfering only the new cluster? Way to take a huge dump on the players that got you through to launch and tested your game for you. Good to know that the players that took a gamble and bought a game preview and did your testing for you aren't as important as the ones that waited until the dirty work was done to purchase the game.

    maybe finish reading, bud

    Share this comment


    Link to comment
    Share on other sites

    AHHAAH 
    We look forward to fostering a fair and fun community with the beginning of our brand new ARK cluster on launch day. We very much appreciate your support of ARK through its Early Access process.  "

    FIX DUPING methodes / DDOS / under the mesh raid/bases / hacking. THEN you will only have a fair and fun community.

    Share this comment


    Link to comment
    Share on other sites

    You have got to be kidding me... I have been on holidays from work and put in over 100 hours in a week for literally nothing. This is the first time I haven't been falling over assholes on packed servers and actually got a good thing going for a change. Why was my server 909 on x3 everything for the past week? "Hey! Come build 3 times more poop to watch it disappear"

    I have pre ordered the collectors edition of the game and if I can't get a refund, I swear to god I will burn it in the raptoring streets if this server gets wiped. I am livid. Just so you can save a few quid. The bank balance should be doing alright charging €180 for a notepad and a necklace from China.

    You have finally killed this game for me.

     

    • Facepalm 1

    Share this comment


    Link to comment
    Share on other sites




    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

×
×
  • Create New...