Hirnsausen Posted June 26, 2019 Share Posted June 26, 2019 Ark Support Not Responding The game is crashing during start loading, and I reported this problem to the Ark Support. They said, I need a better computer. After months of frustration not being able to play the game I purchased, I finally spent a lot of money and purchased a computer with high-end features, among an i7 processor and an excellent graphic card and 32GB or RAM. Still, the game doesn't start. Now the Ark support tells me I must first install BattleEye, even if i select the launch method "No BattleEye". And you all know the bad image of BattleEye. After months of consideration, i finally, frustrated I cannot play the game I purchased, installed that bad software. Still, the game crashes upon launch. Now, after I spent so much money based on the suggestion of the Ark Support for a new computer and after having installed the spy software battleEye, the Ark Support does not answer me any longer on my help requests... I feel betrayed. Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted June 26, 2019 Volunteer Moderator Share Posted June 26, 2019 31 minutes ago, Hirnsausen said: Ark Support Not Responding 31 minutes ago, Hirnsausen said: I reported this problem to the Ark Support. They said Wut They didn’t respond by responding? Link to comment Share on other sites More sharing options...
Banshee5000 Posted June 26, 2019 Share Posted June 26, 2019 1 hour ago, Hirnsausen said: Ark Support Not Responding The game is crashing during start loading, and I reported this problem to the Ark Support. They said, I need a better computer. After months of frustration not being able to play the game I purchased, I finally spent a lot of money and purchased a computer with high-end features, among an i7 processor and an excellent graphic card and 32GB or RAM. Still, the game doesn't start. Now the Ark support tells me I must first install BattleEye, even if i select the launch method "No BattleEye". And you all know the bad image of BattleEye. After months of consideration, i finally, frustrated I cannot play the game I purchased, installed that bad software. Still, the game crashes upon launch. Now, after I spent so much money based on the suggestion of the Ark Support for a new computer and after having installed the spy software battleEye, the Ark Support does not answer me any longer on my help requests... I feel betrayed. This is the PS4 forum btw. Maybe you should actually post in the correct raptoring forum. Even then Wildcard never helps anyone. Pay raptoring attention to all the complaints. Link to comment Share on other sites More sharing options...
Hirnsausen Posted June 27, 2019 Author Share Posted June 27, 2019 This topic is now inside the General Discussion sub forum. But shouldn't it remain inside the Support sub forum? Link to comment Share on other sites More sharing options...
Cymas Posted June 27, 2019 Share Posted June 27, 2019 If it throws an error message when it crashes you can post it and paste in on here or in one of the ark subreddits and someone should be able to help you. A common issue is graphics card drivers. Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted June 27, 2019 Volunteer Moderator Share Posted June 27, 2019 4 hours ago, Hirnsausen said: This topic is now inside the General Discussion sub forum. But shouldn't it remain inside the Support sub forum? There is no support sub-forum for PCs. Link to comment Share on other sites More sharing options...
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