Johnnyreb Posted May 22, 2017 Share Posted May 22, 2017 Someone hacked my psn (I have an admission in text). They wiped my tribe entirely killing almost 190 tames and wiping I would estimate in the millions of metal ingots worth of buildings, as well as probably 4-500 turrets etc. is there any way to undo what was done if I provide the proof of the hack to an admin? Link to comment Share on other sites More sharing options...
GEonWAR Posted May 22, 2017 Share Posted May 22, 2017 1st you need to contact Sony customer support and never share any password to anyone. No official rollback for a single person so forget abt getting all stuff back. Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted May 22, 2017 Volunteer Moderator Share Posted May 22, 2017 34 minutes ago, Johnnyreb said: Someone hacked my psn (I have an admission in text). They wiped my tribe entirely killing almost 190 tames and wiping I would estimate in the millions of metal ingots worth of buildings, as well as probably 4-500 turrets etc. is there any way to undo what was done if I provide the proof of the hack to an admin? While they won't roll back anything support may be able to help you. Worth a shot anyways. https://support.survivetheark.com/hc/en-us Link to comment Share on other sites More sharing options...
eESTlane Posted May 22, 2017 Share Posted May 22, 2017 dunno if sony logs IPs but if they do, they could share it with WC to get that hacker banned. password was password? Link to comment Share on other sites More sharing options...
Johnnyreb Posted May 22, 2017 Author Share Posted May 22, 2017 Already handled the Sony side and it wasn't a shared password issue. The individual involved admitted to installing a keylogger on my pc and acquired the password that way. I was more curious if this issue has ever happened and what the resolution ended up being. When this happened we were the alpha on the server and thankfully the other large tribes like us and have been super helpful since we found out this morning what happened Link to comment Share on other sites More sharing options...
Johnnyreb Posted May 22, 2017 Author Share Posted May 22, 2017 Lol no it was actually a bunch of garbage numbers and letters (I worked in IT for 6 years and normally have pretty secure passwords) Link to comment Share on other sites More sharing options...
InfectionPromoter Posted May 22, 2017 Share Posted May 22, 2017 5 minutes ago, Johnnyreb said: Already handled the Sony side and it wasn't a shared password issue. The individual involved admitted to installing a keylogger on my pc and acquired the password that way. How did they install a keylogger on your PC? That sounds like someone you're living with. If that's the case, that sucks man......time to find a new roommate! Link to comment Share on other sites More sharing options...
Johnnyreb Posted May 22, 2017 Author Share Posted May 22, 2017 It was an old roommate who I had been playing with but had recently had to kick from the tribe due to his threatening to kill everyone's tames because he was salty over us wiping a tribe he was friends with Link to comment Share on other sites More sharing options...
GEonWAR Posted May 22, 2017 Share Posted May 22, 2017 2 hours ago, Johnnyreb said: It was an old roommate who I had been playing with but had recently had to kick from the tribe due to his threatening to kill everyone's tames because he was salty over us wiping a tribe he was friends with It look like a mistake from ur side, After hearing abt shared PC no one (Sony and WC) help you. Start building ur base and tame, nothing will be back. Good Luck mate. Link to comment Share on other sites More sharing options...
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