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  • The Great Migration & Xbox UWP

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    As we have previously mentioned in July, today marks the beginning of the process of removing our lower population ARK servers on PC, Xbox, and PS4. Here is a quick breakdown on how this process will work.

    Taking Down Low Pop Servers
    These lower population servers make up about 33% of the existing online servers, with calculations based on sustained player-count as well as popularity of game mode. These servers will be taken offline and be re-purposed for new, fresh servers that will be put up on launch day. Any existing server that is not considered a low pop server and is not taken down will become a Legacy server. 

    Legacy servers will remain on a separate cluster from the new cluster, which means you will not be able to transfer anything between Legacy servers and the new servers.

    Servers Up for Deletion
    Below is a complete list of the servers that will be deleted come August 29th. You have from now until 12:00am EST on the 29th to move your belongings onto a server not present on this list. Please click one of the links below. They are separated by platform (PC, Xbox, and PS4).

    How To Move Servers
    If you are unfamiliar with the process, you are able to upload your items, creatures, and player through the Obelisk terminal, supply drops, as well as the Tek Transmitter. Survivors are advised to use Cross-ARK immediately to relocate their belongings onto a server that is not included in our take-down list above.

    Server-wide Blackout
    Our Official Server Network will be taken down at 12:00AM ET on August 29th and will remain down for approximately 8 hours, with our official servers coming back online at 8am ET. During this time we will be going through the process of removing all servers outlined in this post and re-purposing them into a new cluster, completely separate from all Legacy servers. The Legacy servers and all the new servers will come back online after that time.

    Important Customer Support Legacy Information
    When the current servers become Legacy servers on the 29th, we will no longer offer Customer Support to these Legacy servers. All outstanding tickets to our Customer Support team will be wiped clean on launch day, and no future tickets submitted by those playing on Legacy servers will be accepted. Going forward our Customer Support team will be focused on assisting those present on the new cluster, which will not be plagued by many of the issues that occurred during the Early Access process. Unfortunately it is beyond the scope of our operation to continue to offer support on Legacy servers at this time.

    Do note that this is for Customer Support only, which is the process of submitting a ticket through our support system. Legacy clusters for PS4 and for Xbox will still be receiving Ragnarok servers. Legacy servers will also receive all of the same fixes and content that the new cluster will.

    Allocation of New Servers
    We know you are all very curious about this, but we don’t have this information ready to share quite yet. What I can tell you is that we plan to continue to support all current existing game modes in some capacity, so you won’t lose access to your favourite way to play the game. In the beginning we will be mainly focusing our efforts on strictly PVP and PVE servers on all maps, but will allocate servers to the other game modes based on their popularity.

    Server Saves of Deleted Servers
    We will make the save files available as soon as we can, which will likely be sometime before Saturday. We will host these files which anyone can download and then you are welcome to re-host the save file for your own use. We'll include a link to where you can download server saves in this post when they are available. 

    To those affected by the move, we apologize greatly. This moving process will not be easy, but it is a necessary step towards our official launch. We have learned a lot throughout our Early Access adventures. Throughout our ups and downs, you’ve stood by our side and continued to support us during our growing pains and mess ups which is why we wanted our players to have the ability to keep as much progress as they can while still moving forward with a plan that will improve the game overall. We are committed to monitoring the health of this new cluster with our new ddos mitigation and changes to the transfer system (both of which will also be present on the Legacy servers), which will no doubt improve the official online playing environment.

    We look forward to fostering a fair and fun community with the beginning of our brand new ARK cluster on launch day. We very much appreciate your support of ARK through its Early Access process. 

    Xbox UWP, Rentable Servers, Crossbuy, & Crossplay!

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    While I have you here, I have some Xbox news to share as well!

    Originally our plan was to go out with Play Anywhere on our launch day but unfortunately that has now been pushed back until mid-September. However I do have some exciting news to share: with the use of Xbox and Windows 10 PC Crossplay (UWP) you can host your own server without needing an extra copy of the game or a second console to do it! (Though it is important to note that you will still be able to host a Player Dedicated server this way.) If you own ARK digitally on Xbox, you get the Windows 10 PC version as well as the Xbox One X version for free and you can play with all your Xbox friends from your PC or either console. 

    In addition, we'll be introducing rentable servers for our Xbox Survivors at that time! We'll be sure to let you all know when these additions are ready to go out to Xbox users.

    Our release date is rapidly approaching and we're very excited for what is about to come. We hope you are too!

    All the best,

    Studio Wildcard

    :Jerblove:


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    Just to clarify this part:

    "Any existing server that is not considered a low pop server and is not taken down will become a Legacy server. 

    Legacy servers will remain on a separate cluster from the new cluster, which means you will not be able to transfer anything between Legacy servers and the new servers."

    So I've been grinding materials and taming dino's to move from the island to ragnarok.  This is not going to be possible is it?

     

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    18 minutes ago, jjt said:

    Just to clarify this part:

    "Any existing server that is not considered a low pop server and is not taken down will become a Legacy server. 

    Legacy servers will remain on a separate cluster from the new cluster, which means you will not be able to transfer anything between Legacy servers and the new servers."

    So I've been grinding materials and taming dino's to move from the island to ragnarok.  This is not going to be possible is it?

     

    Yes

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    Quote

     

    Please also put all servers on legacy at their current stage up for download so that those that want can migrate their stuff to private servers already and not be forced to play on limited servers or just quit.

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    4 minutes ago, monomania said:

     

    is we wanted to play private would have from the start 

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    10 hours ago, AarronBittick said:

    Man ... lot of crying here. Been there since day one. Have to start over.... that's Ark. 

     

    Saying you hope they get sued ....? Pssssh

    Alot of the crying is also over not getting to retain thi mgs that were acquired through underdeveloped, exploited,  bad means. I know not all, but a lot.

     

    I honestly wish every single server on everything would be wiped retail day. Yes in would lose all the awesomeness I've built up for a very long time. Oh well, .... DO IT AGAIN!

    Just .... stop .... whining !

     

    Be grateful we have this awesome game at all!

     

    Also the claim that they do not support players is not only ridiculous, but just silly. 

     

     That team bust their ass in this!

    Stop crying

    Nope, you are dumb, wildcard is a terrible company that made a great engine... I really wish I could take back the 3 copies of base and 2 scortched earth I bought early on based on the premise and promises made. They fail to meet any deadlines, promise and fail to deliver time and time again and we are stuck with them now. I just hope the other games that use this games ideas turn out way better like Dark and Light. 

    Mid-september to do hosting on private servers for xbox. Hah, it was already a bullpoop move we didn't get it with ps4, don't tell me it's Microsofts certifixation process, you knew what you had to do and the time is would take, but to "release" the game and still not support this feature is one more huge slap in the face to you customer base and you should be ashamed.

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    4 minutes ago, Mastermind42011 said:

    Nope, you are dumb, wildcard is a terrible company that made a great engine... I really wish I could take back the 3 copies of base and 2 scortched earth I bought early on based on the premise and promises made. They fail to meet any deadlines, promise and fail to deliver time and time again and we are stuck with them now. I just hope the other games that use this games ideas turn out way better like Dark and Light. 

    Mid-september to do hosting on private servers for xbox. Hah, it was already a bullpoop move we didn't get it with ps4, don't tell me it's Microsofts certifixation process, you knew what you had to do and the time is would take, but to "release" the game and still not support this feature is one more huge slap in the face to you customer base and you should be ashamed.

    You realise all your doing by that comment is bending over to wildcard and what they are forcing on dedicated players you either have nothing or are high. 

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    What happened to a months heads up?! Last I saw it was said to be less the 30%?! Wish you guys would just what you claimed so we could have quit a month ago instead of wasting it on nothing. 

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    So we supported you for years but now you won't support us?

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    Similar can be said regarding Hardcore and Primitive Hardcore servers. Every single one of them is being closed.

    Fun enough, they claim we'll have new servers for every game mode. I have serious doubts that we'll have a Hardcore Ragnarok, let alone a Primitive Hardcore one. Heck we never had the chance to see The Center in Hardcore.

    If I was to bet money, we'll most likely see "new" The Island servers for P+, Primitive and Hardcore without a single freaking Ragnarok. If this scenarios does come true, we can legitimately ask "Why shut down such small niche servers and force those playing on them to start over again?"

    I also have serious doubts that we'll see massive new influx on players on Hardcore servers, considering 95% of the current playerbase don't have what it takes (even after 2 years) to make it more than a few hours before throwing the towel.

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    38 minutes ago, jjt said:

    Just to clarify this part:

    "Any existing server that is not considered a low pop server and is not taken down will become a Legacy server. 

    Legacy servers will remain on a separate cluster from the new cluster, which means you will not be able to transfer anything between Legacy servers and the new servers."

    So I've been grinding materials and taming dino's to move from the island to ragnarok.  This is not going to be possible is it?

     

    the existing Ragnarok servers will also become legacy servers. You will just not be able to move to the 'new' servers. At least this is what I understand of it.

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    9 hours ago, Beetlejuuse said:

    Ignore this

    Edited by nickwright2007

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    10 hours ago, Kenav said:

    Wild card is a joke

    Yup and this is the right time to stop playing ark. I got 2500 hours and ARK is the game ive enjoyed the most in my life i think ( besides Dark souls) but they give us 5 days noticed, wipe 33% not 10% of servers,wont offer us customer services. Then whats the point of even playing this anymore...Im done wasting my time and getting raptored all the time.

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    24 minutes ago, jack1987g said:

    You realise all your doing by that comment is bending over to wildcard and what they are forcing on dedicated players you either have nothing or are high. 

    What? My comment is very much anti wildcard. I'm talking about the ability to host private dedicated servers with either a rented pc server or host our own on our own pc server. Because I didn't want to fall into this situation of being wiped or succumbing to the whims of wildcard so I have avoided the official servers. Between pc and xbox I'm sure I'd be in the running of top 100 of time played. 

    So I'd really like to know how im bending over by being upset that wildcard screwed us over and hoping that future games that use this engine or ideas do better then this garbage company.

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    "with the use of Xbox and Windows 10 PC Crossplay (UWP) you can host your own server without needing an extra copy of the game or a second console to do it!" Is this available now or will it be at launch?

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    so for any Xbox one primitive server players if u play pve there only about 5 or 6 servers being left after the purge even i went thought the list looking for a new one i found servers with 12 to15 people on at that moment that's on the list. :(

    edit: and as 8/24 11:57 am i can not get on any server on the Xbox list which sucks because my server on there and i was hoping to move my character

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    With today's announcements I don't think I'd accuse the Devs of outright lies but they are certainly disingenuous to a level I only usually expect from politicians. The didn't lie entirely,  as the promised they aren't wiping thriving servers only ghost towns. But all the assurances that were given were hollow lip sevice to try and prevent the game dying on it's arse in development.  Backing people who have been loyal to the game into a corner with the we won't support legacy servers plan. now it's your choice move to the new cluster, lose a few thousand hours game time and effort and start fresh. Or stay where you are till the devs have suffocated the "legacy" server you are on enough to be able to call it a ghost town and "re-purpose" it   

     I've supported you to help you get this game off the ground and now you aren't going to support me because I'm going to be on a legacy server. Clearly you have no idea of customer service, loyalty, integrity, or honesty.

    Anyone thinking about buying this game at release probably better think twice, you will probably find that once they have sucked up your dollars you'll be forgotten about too and within a year or so will be in some unsupported legacy server backwater just waiting for your turn to be re-purposed too.

    I know jeremy, jen and their team won't care about my post. But perhaps they might find that they have enough decency to return my money and I will piss off  to  somewhere I won't be treated like a farm animal to milk till it's dry then shoot behind the barn.   

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    Like wow wildcard it was you would "wipe 10% of servers and only if there was zero activity" now my server that has like 14+ constantly is getting wiped along with 33% of the servers and only 5 days to prepare a move?!?!

    go to H3ll

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    My Question is how will the No-tame servers be affected by this are they going to be considered Legacy servers now I mean there are only 6 servers for no-tame and all of them are very active on PS4 at least. I know they aren't up for deletion I read that in the article I just want to know how this will go down. Is there going to be a Ragnarok no tame server? I like what they're doing this prevents all the mega tribes from going and taking over the new servers and ruining the game for people who just bought it. This will force those Alpha tribes to go in and work for it again and grind things out again vs. taking their Wyvern and just destroying everything in their path. I'm not opposed to preventing players from transfer items to different server all together to prevent people easily wiping servers. This is the reason why I left tame servers and went to no tame. 

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    Please tell me that this page will get translated in German and a short question:

    Can I move my Base to another Server? Or should I destroy it and take the resources ? :(

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    12 hours ago, VodkaQueen304 said:

    So, no customer service to all the people that help you fix the game by dealing with the issues and reporting them. All current issues will never be fixed? But we can't transfer servers to a new server that won't have the issues? Makes sense. ?

    I agree with u

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    THIS IS BULL poop WE PLAY YOUR GAME FOR OVER A YEAR AND NOW YOU WIPE OVER A YEARS PROGRES OF TAMING AND BREEDING DINOS. THAT IS UNFAIR 

     

    • Facepalm 1

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