ARK: ASCEND Freeze Issue - Need Assistance

[issa2018]

Hello Wildcard Community,

I hope this message finds you well. I'm encountering a persistent freeze issue while playing ARK: ASCEND on my PC, and I'm seeking assistance to resolve it. Here are the details of my system:

Hardware Configuration:

• CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
• GPU: NVIDIA GeForce RTX 3060 Ti
• RAM: 16 GB @ 1333 MHz
• Operating System: Microsoft Windows 11 Professional 10.0.22631
• Motherboard and BIOS Version: Z77A-G43 (MS-7758) - BIOS ALASKA - 1072009
• Storage:
  • CT250MX500SSD1 - Size: 232.88 GB
  • CT1000BX500SSD1 - Size: 931.51 GB

Issue Description: Upon starting the game, I consistently experience freezes, making it unplayable. I've attached two screenshots of the crash for your reference.

 

Steps Taken: I've tried troubleshooting on my end, such as updating graphics drivers, verifying game files, and ensuring my system meets the game's requirements.

Additional Information: I start the game with the following parameters: -USEALLAVAILABLECORES -sm4 -d3d10

Request for Assistance: I would greatly appreciate any guidance or support from the community or the Wildcard team to identify and resolve this issue. If anyone has faced a similar problem or has suggestions for troubleshooting, please share your insights.

Additional Information: I'm running the game on Windows 11, and all my drivers are up-to-date.

Thank you in advance for your time and assistance. Let's work together to ensure an enjoyable gaming experience for everyone.

Best regards,
Issa2024

[CptYarrr]

There can be numerous of fixes.

How big is your powerinput? Try to give the game more CPU usage in taskmanager. Your issue looks like your setup cant handle the game. 

If it was me, cant look into your bankaccount tho, I'd buy a better CPU and RAM upgrade to 32gb.

[issa2018]

Hello, thanks for your response.

Unfortunately, my budget is currently limited. I'll need to reconsider any potential hardware upgrades later on. In the meantime, I may explore options to seek a refund for the game on Steam.

Thanks again for your assistance.

Best regards,

 

[Zapha]

Try dx11, from my experience it crashes fewest.

Here are also some bios tuning tips when having unreal5 engine probs:

https://www.pcgamer.com/there-are-increased-reports-of-crashing-in-unreal-engine-games-etc-and-epic-is-blaming-intel-chips/