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Important Information Regarding PS4 OC Servers


lilpanda

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  • Wildcard Community

Hello PS4 Survivors!

I'd like to take some time and address the concerns surrounding PS4 OC Legacy Aberration servers and the recent disappearance of a majority of them. First, this was an intentional removal due to a mistake in the configurations for our official servers. Initially we were meant to launch 3 OC legacy servers on PS4 and the remaining were set to be launched as Non-legacy, as that's the more popular type. Due to the configuration error PVP/PVE-OC-PS4Aberration923-942 were misconfigured as legacy servers thus creating 20 extra legacy servers which was not intended. We corrected this mistake shortly after but that then meant that anyone who traveled to any of these servers lost their character.

Since this was our mistake and it will have affected a large amount of the OC playerbase, we have opted to put two servers back online on different hardware and have transferred every character data profile to those respective machines. There will be one PvE and one PvP legacy server in which the profiles are located. When joining these servers, if you have been on 923-942 before, you will be asked to download a character. If you'd like to keep your character and take it back to your home server this is the option you want to do otherwise it will be lost forever and will not be replaced. Some survivors may still end up losing their character due to having several characters across these few servers we took down but unfortunately this was unavoidable. With that said, the two new servers will be PVE-OC-PS4Aberration923 and PVP-OC-PS4Aberration924. They will have zero structures on them and are completely fresh servers (except for the characters). We really apologize for this confusion and inconvenience to all of our players on these servers and rest assured that the issue has been corrected for future and should not happen again.

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17 minutes ago, Graybeard said:

Way to screw over the beta testers one more time. Just give beta players the legacy servers we want. Not just 3. Get a clue wild card.

The vast majority of players are on the 'new servers' if you can call them new anymore. Why would they spend more resources to appease a small minority of the playerbase who haven't made the transition yet?

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The implication here is that any character loss due to transfer failure is NOT Wildcard's fault.

My position is that this implication is wrong.  All character loss due to transfer failure is explicitly Wildcard's fault and should be resolved appropriately and timely for the player by Wilcdard support. 

This is my opinion.

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