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WarDrumKeys

WarDrum
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51 First Tame

About WarDrumKeys

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    Flak Armor

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  • ARK Platforms Owned
    PC
    Mobile

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  1. Okay, then let's have you fill out a bug report form, which you can find in our Bug Report post pinned to the top of this forum.
  2. Do you also have the artifact pedestal and trophy mount unlocked?
  3. Alright, then filling out the bug report may help us to identify what happened in this case and fix it!
  4. We actually have a permanent fix incoming for the exploited tames, but we do not have an exact date for when we will be rolling it out.
  5. We do not like to discuss ban decisions in public forms. However, any player with an offensive name is usually allowed a chance to change it. Evidence of undermeshing results in a permanent ban regardless of name/chats, etc. It sounds like in this case, the player was found to have only an offensive name, and there was no evidence of other community guideline violations.
  6. Hi there. The grappling hook bug is a known issue. We're not sure what exactly causes it, so if you could fill out a bug report form for us (in the Bug Report post pinned to the top of this forum) that would be incredibly helpful!
  7. This issue has occurred on official servers as well, so it cannot be god-console related. It appears to be an issue with grapples, and we are looking into it.
  8. Ah, thank you. That could very well be an issue here. We are working on optimizations, but the underwater areas are particularly difficult to work with. However, this information may help us to adjust some settings to lessen the occurrence of these types of problems.
  9. Hi there. Had you completed the tribute pursuits before reaching level 84? The trophy room pursuit unlocks at level 81 only if you have already completed the artifact pursuits, and a level up is required if you finished those pursuits while over level 81.
  10. Hi there. This sounds like the players in the cave may have been undermeshing, if you have screenshots of this you can report them with our player incident report. You can find it under the ark mobile tab at the top of the page.
  11. Hi there. What continent (Asia, Europe or North America) are you attempting to connect from? You can try downloading a vpn, which is our current workaround for these connection issues.
  12. Hi there. Please check your tribe log for information on how you might have died. If there is no extra information available, you can fill out a bug report form, which you can find in our Bug Report post pinned to the top of this forum.
  13. Send an email to [email protected] If this is in regard to missing Amber that you purchased, be sure to include a screenshot of your receipt that clearly shows your email address, order # and amount of Amber purchased.
  14. Send an email to [email protected] If this is in regard to missing Amber that you purchased, be sure to include a screenshot of your receipt that clearly shows your email address, order # and amount of Amber purchased.
  15. Hi there. This is the mobile forum, you may want to try posting about this issue on the PC/console forums.
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