Rendering Thread Exception

[ashaman88]

So, I've played Ark a lot over the years, but I recently took a 6 month break, only to come back a month ago to having regular crashes of Ark. It's the same error each time, no rhyme or reason to it & it doesn't fully copy the log:

LowLevelFatalError [File:F:\build\GEN2DLC\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 653]
Rendering thread exception:

Full error:
https://i.imgur.com/vuKr8nk.png

These are the steps I have tried:
- Verifying game files
- Deleting and re-subscribing mod files (Also noted crash in a mod free single player environment)
- Tried fully cleaning out NVIDIA drivers and re-installing
- Fully delete uninstall Ark, re-installed
- Fully re-installed Windows
- Tried downgrading various graphic settings
- Used PC monitoring tools to try and see if it was a hardware issue (didn't note anything significant)
- Used GeForce to install latest drivers

I think that is all - I've tried googling and just can't seem to find a solution that works for me. And now it's crashing on Gen 2. It has no rhyme or reason - sometimes it crashes immediately, sometimes I can get through an entire mission no problem and play for an hour plus. All steam is installed on my SSD. Send your thoughts and prayers...

System information:
Computer Information:
Manufacturer: ASUSTeK COMPUTER INC.
Model: GD30CI
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3600 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.6663
DirectX Driver Version: 27.21.14.6663
Driver Date: 5 27 2021
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.04" x 11.26" (22.95" diag)
50.9cm x 28.6cm (58.3cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: VZ239 (NVIDIA High Definition A

Memory:
RAM: 16340 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 2150848 Mb
Largest Free Hard Disk Block: 508860 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 5f068223e2c09e8deee4a90208245fb64941300c

Storage:
Disk serial number hash: 953584a3
Number of SSDs: 1
SSD sizes: 256G
Number of HDDs: 1
HDD sizes: 2000G

[ashaman88]

So, I've played Ark a lot over the years, but I recently took a 6 month break, only to come back a month ago to having regular crashes of Ark. It's the same error each time, no rhyme or reason to it & it doesn't fully copy the log:

LowLevelFatalError [File:F:\build\GEN2DLC\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 653]
Rendering thread exception:

Full error:
https://i.imgur.com/vuKr8nk.png

These are the steps I have tried:
- Verifying game files
- Deleting and re-subscribing mod files (Also noted crash in a mod free single player environment)
- Tried fully cleaning out NVIDIA drivers and re-installing
- Fully delete uninstall Ark, re-installed
- Fully re-installed Windows
- Tried downgrading various graphic settings
- Used PC monitoring tools to try and see if it was a hardware issue (didn't note anything significant)
- Used GeForce to install latest drivers

I think that is all - I've tried googling and just can't seem to find a solution that works for me. And now it's crashing on Gen 2. It has no rhyme or reason - sometimes it crashes immediately, sometimes I can get through an entire mission no problem and play for an hour plus. All steam is installed on my SSD. Send your thoughts and prayers...

System information:
Computer Information:
Manufacturer: ASUSTeK COMPUTER INC.
Model: GD30CI
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3600 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.6663
DirectX Driver Version: 27.21.14.6663
Driver Date: 5 27 2021
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.04" x 11.26" (22.95" diag)
50.9cm x 28.6cm (58.3cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: VZ239 (NVIDIA High Definition A

Memory:
RAM: 16340 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 2150848 Mb
Largest Free Hard Disk Block: 508860 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 5f068223e2c09e8deee4a90208245fb64941300c

Storage:
Disk serial number hash: 953584a3
Number of SSDs: 1
SSD sizes: 256G
Number of HDDs: 1
HDD sizes: 2000G

[SarahMonette]

Your pc is sexy except for it's lacking in the ram a bit.  You need at least 6GB of ram and 8GB is best.  Idk if that is the problem with Ark for you or not but if you have a slot for ram it would not hurt to order some cheap ram sticks on Amazon snap them in there.  In my pc there were two ram slots available so I put in 4GB into each to get the 8GB needed.  Pay attention to size and model that work with your pc I wont do that research for you cause I had to already for myself and it was a pain in the backside.  First time I tried ordered the wrong size was so sad.  I think Newegg once had a free online tool that told you what parts go with your system idk if they still do.  Good luck.

[DirkInSA]

Ram aint the issue - you got lots!

Have you tried playing an older map for a bit to see if its to do w the new release? Rendering is graphics stuff - so it may be an error w new textures or somesuch that released w Gen 2?

1070 is a fairly old card (just like my radeon R9 ) and maybe there is some stuff that relies on newer card capabilities.

In the OLD days (like 4 years ago) adding these launch options to ark in steam / properties fixed a lot of crashes - maybe worth a try?

-nomansky -sm4 -d3d10

[HellfireMaximus]

this is happening to me too. i am able to play all other maps but this error would happen occasionally and weirdly on some specific areas without any specific reason but on gen 2 my game crashes  on the character creation screen after selecting any region on the map pressing spawn button.

[ashaman88]

3 hours ago, DirkInSA said:

Ram aint the issue - you got lots!

Have you tried playing an older map for a bit to see if its to do w the new release? Rendering is graphics stuff - so it may be an error w new textures or somesuch that released w Gen 2?

1070 is a fairly old card (just like my radeon R9 ) and maybe there is some stuff that relies on newer card capabilities.

In the OLD days (like 4 years ago) adding these launch options to ark in steam / properties fixed a lot of crashes - maybe worth a try?

-nomansky -sm4 -d3d10

Yeah, I should have clarified - I've been having this error ever since I started playing again a few weeks ago (i.e. before Gen2). Happens on all maps.

 

No idea about the card... it's strange though I was thinking maybe a driver problem or something since I've played for years without issue... Maybe this is a sign to upgrade my card???

I remember those old days too! I know I messed around with launch options from googling around, but let me try with those 3 to see if that fixes it. Fingers crossed.

[HellfireMaximus]

i have tried all the launch options since morning even edited registry to increase tdr delay......nothing works.....on top of that so far on every forum post ive read players say only 1 thing. This bug is here for since the game released and no official fix since then. This happens on low end gpu's to high end gpu's (actually read posts with super high end gpu's listed with the same bug).

 

[ashaman88]

2 hours ago, ashaman88 said:

Yeah, I should have clarified - I've been having this error ever since I started playing again a few weeks ago (i.e. before Gen2). Happens on all maps.

 

No idea about the card... it's strange though I was thinking maybe a driver problem or something since I've played for years without issue... Maybe this is a sign to upgrade my card???

I remember those old days too! I know I messed around with launch options from googling around, but let me try with those 3 to see if that fixes it. Fingers crossed.

Same errors - it really is random how often it happens. Sometimes I can get through an entire mission, sometimes the same mission crashes half way through

[meza]

I have this exact same issue on The Island. Ever since the Gen2 patch came out, the game crashes and it momentarily freaks out my GPU. All my connected screens blink, OBS stops encoding, etc.

Only happens when Ark's running and throws the error posted by OP

[HellfireMaximus]

On 6/5/2021 at 4:06 AM, ashaman88 said:

Same errors - it really is random how often it happens. Sometimes I can get through an entire mission, sometimes the same mission crashes half way through

were u able to find any fix?

 

[ashaman88]

8 hours ago, HellfireMaximus said:

were u able to find any fix?

 

No luck

[ashaman88]

8 hours ago, ashaman88 said:

No luck

Ok so this has worked for me - I used MSI afterburner to actually limit my cards ability below maximum as noted in these settings:

 

 

See core and memory clocks decreased. Haven't had a crash since.

[HellfireMaximus]

6 hours ago, ashaman88 said:

Ok so this has worked for me - I used MSI afterburner to actually limit my cards ability below maximum as noted in these settings:

 

 

See core and memory clocks decreased. Haven't had a crash since.

I have considered this but really dont want to attempt because i dont know how to do it and never attempted underclocking mostly because im scared something might go wrong.

[HellfireMaximus]

could u please tell me what u did exactly? maybe i could attempt it too

 

[ashaman88]

11 hours ago, HellfireMaximus said:

could u please tell me what u did exactly? maybe i could attempt it too

 

See my settings in the above screenshot. I just downloaded MSI, input those decreases, hit apply, then ran the game.

Also always try verifying files first if you haven't done that already