Rio4201

lol I'd be happy if the Mantis was able to be tamed on each map with more than just Death worm horns, breeding them? Not overly crazy about that, there's enough already in the game that it's not necessary although it wouldn't be un-welcome.  Just looking at the current models in Ark makes me a little queasy, sure they look great, but we're not talking about low poly models here, and the more high poly models you introduce, the harder the game has to work to keep rendering those things. I think if anything they need to focus on game performance above introducing any more dinos and what nots. The game is frustratingly choppy to play on right now, every time I come from a game like World of Warcraft and start playing Ark again, I find myself very irritable with the lag spikes and performance. 

Quote

 

• 1 hour ago

Given the situation in the US, and the rest of the world right now, we will be rescheduling the ARK in-game celebration until Thursday, June 11. We understand that our community has much anticipated the ARK in-game party and the launch of Crystal Isles, and we're looking forward to sharing all we have prepared for you next week. We felt it would be inappropriate to celebrate milestones during the present time as there are bigger things afoot, and that outweighs any plans we otherwise had. We believe now is the time to be respectful and hear the voices of others.

 

3 minutes ago, Tracker said:

OK its the 15th 4pm east. Can't transfer still. >_<

 

I wouldn't expect to see them open up till late tonight or early in the morning, I've yet to see them actually flip that switch when they get into the office, it's usually a scheduled event much later in the day.

There are alot of people complaining about transfers because they don't want this or that to happen.. Fact is transfers are a fact of life in Ark, if you don't want to use the transfer then don't. Wildcard systematically enables transfers every dlc thats just simply the way it is. I would venture to say that many opposed to it have a tribe of 4 or more players working together to do missions or boss runs. Solo or 2 to 3 person tribes shouldnt be made to sit on the sidelines because they don't want a big tribe.

51 minutes ago, sjskdjkfa said:

Yes they are tracking analytics. Jat who works for wild card recently posted this: "A lot of the servers were already upgraded, we're just in the process of hitting ones that haven't been so far. As for recent server performance/stalls/crashing, we've been doing some monitoring over the past week and have made some improvements, and today's patch that's going out right now (310.5) has some additional data-gathering tools enabled for us to identify more of stalls & crashes, so hopefully we'll be able to get some good data and get some more fixes in."

Outstanding, thank you,  I'm not sure how I missed that but I'm really happy to see it.    As for what I expect of Wildcard @Aylana314159 the truth is, I expect that they would be keeping an eye on things and making small updates and improvements as they can. There's no such thing as immediate gratification in development so there's no immediate gratification for players either. We just have to exercise patience and try to stay informed, the more we know about what is being done, the easier it is to remain patient which is what I've been trying to emphasize by most of my posts on these forums. Communication is going to keep people from grabbing the torches and pitchforks as quickly, and with tensions at an all time high due to this Covid disaster, we all could use a big dose of patience.

Server Stability Tracking and analytics?

Out of morbid curiosity, are the servers generating reports to Wildcard or to the hosting companies when there are issues? I only ask because the server performance has been horrible on 3 of the 4 servers I haunt and especially on the Extinction server, its a recognizable pattern before it starts going from latency, rubberbanding and disconnects to losing it's configuration and/or hard crashing and staying down for an hour at a time.   It seems odd that these things haven't been recognized and that measures haven't been taken to mitigate the issues. 

I think at least for 458, it seems like the physical location of our server may be part of the issue, it seems to lose connection with Steam quite a bit thus defaulting the configuration and I suspect at this point that the only way we're going to see any resolution is a server migration.

Is there ever going to be a time when lag isn't a problem?

There's just something really wrong with this title when you log in and have to wait for the lag to clear up just to put your armor on and get your day started. For the past year or two, it seems like lag is a way of life and I can't help but wonder if there is ever going to be anything done to lessen latency?  When you think about all the time that goes missing on an average day playing Ark its nearly staggering. One of the major complaints I have for Genesis right now is the lag, when you are doing the slaloms and other missions that require you to follow a set path or be able to maneuver to complete missions I think it goes without saying that designs that require that should probably not be put in until after the stability of the servers and latency are addressed.  Nothing is more annoying than when you get 90% through the Rhino 500 or the Slalom and it lags causing you to fail the course miserably. In any case, I think honest feedback is all I can offer at this point.

Out.. FRICKING standing, thank you guys for updating us and being thorough, less room for assumptions or presumptions really helps everyone stay on track and calm during the turbulent times! Keep on keepin' on!

The entire last week of the event was a train wreck, I can't even lie and say there was positives, there just wasn't.  The official server network after this latest and greatest patch was just shredded, disconnects every few minutes, server crashes multiple times a day, rubberbanding so badly that you just couldn't get anything accomplished at all.  Let alone doing anything that actually required a snappy reaction time or little to no lag, ie wyvern egg runs, volcano element farming, taming of any form..  I can honestly say I'm extremely disappointed at this point but don't get me wrong, this  Covid BS is definitely affecting us all, but damn... This should have been rolled back by now and we should be enjoying that half arsed stability it had before the last patch but hey who knows right.

1 minute ago, Hillock said:

How do I do a support ticket? The link up above to report the server I did. I was only mentioning it bc it’s the forums.

https://docs.google.com/forms/d/19p2_r2z9wyazMXiJIlFINw0M32WCoUkv039yemwR3lE/viewform

Alternatively, you can click home and scroll down, look on the right of the page, there's a nice report outage button.

Nobody on the forums can help with down servers, lag issues, or problems in-game.  In order to get these things handled you have to put in a support ticket, the moderators are not sitting there next to Devs, Server Admins, or anyone else that could possibly help with the issue.

It takes a couple of tries, you gotta hit that sweet spot. To get the game to recognize my tribe affiliation, it took four logins.   

I honestly don't think it's DDOS,  it's a wide net of  official servers being affected and I'm pretty sure that would take a pretty monumental effort by many folks.  This feels more like a haywire patch with subroutines that are running and causing un-anticipated problems to me. When I first started coding in C I had a tendency to screw things up and many of my early programs suffered huge memory leaks and things that I mishandled.  This feels exactly like that.

Update: So it came back up about 7:40pm EST, I hollered in global because I saw people staging for Forest Titan and let em know there were reports of crashing after summoning it, sure enough server is down again, another outage report sent. #fail.

This is B.S Wildcard..

So I decided to go over to our extinction base and raise some more boss lines and get some stuff accomplished, our server is:
NA-PVE-Official-Extinction458...

This is what the players on the server are dealing with:

5:15 pm EST - Disconnected
5:30 pm EST - Disconnected
5:45 pm EST - Disconnected
5:59 pm EST - Disconnected
6:15 pm EST - Disconnected
6:30 pm EST - Disconnected
6:45 pm EST - Disconnected
7:00 pm EST - Disconnected
7:15 pm EST - Disconnected
Server Offline (Crash) as of 7:35pm EST.

Couple things to note: 
Arena was occupied and Forest Titan was summoned for some of this. Turns out it's been happening for several days according to others making this 2 days of the same crap. I don't understand how this could be considered the top survival game on the market when it's clearly broke as hell and unplayable. Wildcard needs to step up and take care of their players. Nuke the Duper idiots, streamline the servers and let us at least stay connected for an hour at a time before the game crashes. Long enough to get ANYTHING accomplished would be nice. Very frustrated at this point and getting pointedly tired of it. I know we're all cooped up and everyone is dealing with the Corona crap, my wife, myself, our friends, all in the same boat, but is it too much to ask that the game we are basically using to get through this be stable?.. /sigh

Since the new patch our extinction server on official (458) times out every 10 minutes disconnecting the majority of players. It then comes back up and goes right back into 10 steps forward and 3 steps back rubberbanding until the next 10 minutes then it disconnects us all again.  Something is seriously fubarred folks.  It would really be nice if the darn Devs would acknowledge there's an issue and get us a timeline on when it's gonna be patched. This game is right on the cutting edge of unplayable. Certainly wouldn't recommend trying a drop/node or even leaving your base if you play on Extinction at all.  Genesis is just as bad tho, laggy as hell, teleporters working only when they want to or not at all.. 

Un - FRICKING -REAL..  #fail #fixtheserversplease.

I have a feeling these new changes aren't just about programming, it may be that they added a set of routines that are taxing the hardware itself and causing these issues. This is what happens when you pile memory heavy stuff into a game but don't bother having the servers brought up to the standard they need to be.

oh.. my... GOD.. please someone tell me that they've acknowledged there is a problem, especially after that latest "exploit" patch, servers timing out every 10 minutes, tps barely working depending on where you are standing.. Acknowledgment and some sort of window of when this crap is gonna be fixed would be nifty.

This announcement is actually from twitter:

Dollie@NotDollie

We're deploying a dupe protection and prevention system to the Official PC PvP Network. This will result in removal of certain identified items along with the detection & removal of items moving forward. We will monitor this closely prior to rolling the system out to console.

Strangely enough, it seems to be affecting PVE servers as well, trying to get one of my alts off a EU server and back to an NA one, can't transfer.  I wonder if this isn't all inclusive, ie. PvE and PvP.

2 hours ago, Joebl0w13 said:

At least someone gets it. Vent here, and hope by some miracle MAYBE someone from WC sees it lol.

1 hour ago, ShadowRune2019 said:

Please Answer:  If i play with battle eye off and join my official server, will I be banned? 

I just want to play.   See how is says its listed as unofficial.  So who here knows what to do?

 

Doesn't work, it's gonna prompt you to install BattleEye, would have been nice had we been able to circumvent and keep playing though.  This is a synchronization issue between Steam and the actual game server. Unfortunately, when the server cannot determine what INI settings are supposed to be active, it defaults to the base settings.  We're in the same boat on 601, there are reports that our resident dupers were spamming chat and then this occurred, I don't know if it's true or not, I don't have any proof, don't really care just want it fixed so I can sip my coffee, feed my dinos and start my day.

8 hours ago, invincibleqc said:

Proven fact? The only argument you brought on the table to back your duping claims are lags and server instability. To then use that reached argument to point at a specific race. Lags != duping. Don't pull the "I'm not racist because I have friends" card. You are just feeding the "chinese are dupers" stereotype, which in itself is racist in my book.

Seen the dinos, seen them duping, they even admitted it in global.  Not an excuse, fact. Don't call me a frickin' racist. I hate everyone equally.

Since we're measuring e-peens at the moment, I'm a disabled developer and IT professional with over 20 years of experience in hardware repair, engineering and programming, i also spent the last 7 of my working years as an o365/Exchange administrator.  I think I'm more than qualified to recognize patterns and use deductive reasoning to determine when someone is causing an unnecessary draw on the server resources.  It also stands to assume that since these things don't happen until a certain tribe logs in, and this said tribe has their duped items on display outside one of the 5 giant mega bases they've constructed, that it narrows things down even further.   Please don't turn me into a racist, I'm probably old enough to be your father and have worked with enough faces from different places over the years to find that highly insulting and implicitly inaccurate.  Volunteer moderator or not, it's not your place or your right to call anyone, myself included a racist.

As an after-thought,  sure this particular tribe is Chinese, are they the only tribe doing it? No. There's Thai and a few other European tribes out there doing it as well, i know of 2 on our extinction server and 1 on our Val server.  However, because the Chinese gamers are allowed to hide behind anonymity through use of Government controlled firewalls, they are also allowed to abuse the Terms of Service and Code of Conduct.  Granted, they aren't the only ones able to do that, there's quite a few that are getting away with it.  Again, I don't hate anyone, I hate that they are able to get away with this and that Wildcard isn't taking down these seller sites and enforcing their CoC. 

8 minutes ago, invincibleqc said:

Because it has nothing to do with duping. Servers simply can't handle the amount of players combined with the increased rates of the event, that's it. In the past weeks, amount of player connected at all time doubled. Since you are also connected to a server, and contribute to its lag, you must be duping too, right? What suck is the ignorance of people making borderline racist comments because they have no clue of what they are talking about.

Actually we are both right,  the duping is happening it's proven, it is fact, and it is happening at this very moment on our server. It's not racist, it's not hate filled banter to instill rioting, I have friends of just about every nationality, I game with dozens of people from all over the world.  This is simply truth being spoken.  However you are right as well, the servers are having a hard time keeping up with the changes in technology, I've said for years as an IT professional that you can't keep piling new tech into old machines and expect it to run like a more modern hardware setup. It's just blatantly obvious in Ark.  

P.S - What's really funny is, some of my Chinese friends who play agree with me, they think it's messed up as well. lolol.

I know Joe, but you and I both know, submitting a ticket is gonna result in one of two ways. 1. Canned response and closure.  2. Closure with no response.   It sucks.

Action needs to be taken Wildcard.

Duping is literally holding the players hostage on these servers, it's gotten so out of control that the offending parties don't even care if you see them doing it or not.  While I don't doubt there are different nationalities involved in this venture, on our server we've got box tribes going HAM because Wildcard isn't doing anything to stop them.  The game is unplayable  during certain hours of the night and morning/early afternoon, the pattern is clear as it only happens at those times and our server community has nailed down who is logging on during these times via Battlemetrics.

I find it highly unfair that these online dino sellers aren't being taken care of or that the legal team isn't shutting down these sites.  I find it ironic that in this example, "The Chinese Government" is willing to sue over region locks but refuses to shut down these sellers and honor the CoC / ToS.  One hand should be washing the other and as it stands, they get a free pass to ruin this game for everyone.   This is exactly why I choose to give away dinos to people who need or want them while playing, I'd rather ruin their business model and combat their greedy, selfish and unacceptable business practices.   

Personally, I'd give my team a directive to at the very least stop the duping and start plugging those holes, get that sorted and then instead of trying to combat the Chinese or any other country's clearly abusive and manipulative stance by allowing everyone to sell dinos if they so choose. We need to kill their economic foothold in Ark.

I know it is on 601, it's unplayable at the moment.