ASA, server wouldn't start twice in a day because ofacorrupted map

[Dadas1337]

Hi, I have already submitted this as a bug report, but I am also posting it here, so other server admins can find it.

TLDR: If your server suddenly doesn't start and only wiping map helps, check map save for oversized tribe data file: https://imgur.com/a/7rja5Ca

 

I have started a small community server (self hosted on my own hardware) and it went pretty good gameplay and performance wise, but the map got corrupted twice in a day.
Server didn't crash, but the map files got corrupted and prevented a subsequent startup, either after restart or a natural crash.

When this happened first time, I tried what I could to debug the issue, I reverted back to default settings, verified steam server files, reinstalled ark etc, nothing helped. I then blamed it on data corruption from single player data downloads (which were accidentally enabled on my server).

So I wiped the map, fixed the config (to prevent data downloads) and restarted. Soon after, I wanted to change the rates a bit, so I restarted the server with rcon commands (SaveWorld, DoExit).
After I changed the config (just some multiplier values), it failed to start again.

This time, I was sure that it was not my fault (it was impossible to download corrupted dinos / items), so here I am submitting a bug report.
I tinkered some more and found out that the map itself is not corrupted, as removing player and tribe files fixed the issue (arkprofile, arktribe and related files).
I then noticed one file that stood out: https://imgur.com/a/7rja5Ca
You can see an arktribe file that is 100x bigger than all other similar files. And sure enough, removing just this one file was enough to fix the issue - server started again.
I am not sure how this file got created, I didn't execute almost no admin commands at all, just some quick gcm / flying to terminal to test if single player downloads are really disabled.

Here are my server files - configs, logs, map data (including the corrupt file) and crash dumps: https://arkhungaming.hu/saved.zip

Thanks, hopefully this report helps resolve the problem

 

[MrGlass]

Same issue here.  However, once the server started got all kinds of SPAWNER FAILURE errors in the server log.

[Larkfields]

Spawner failure errors are happening a lot, but they're not causing any corruption.

[jessy]

15 hours ago, Dadas1337 said:

Hi, I have already submitted this as a bug report, but I am also posting it here, so other server admins can find it.

TLDR: If your server suddenly doesn't start and only wiping map helps, check map save for oversized tribe data file: https://imgur.com/a/7rja5Ca

 

I have started a small community server (self hosted on my own hardware) and it went pretty good gameplay and performance wise, but the map got corrupted twice in a day.
Server didn't crash, but the map files got corrupted and prevented a subsequent startup, either after restart or a natural crash.

When this happened first time, I tried what I could to debug the issue, I reverted back to default settings, verified steam server files, reinstalled ark etc, nothing helped. I then blamed it on data corruption from single player data downloads (which were accidentally enabled on my server).

So I wiped the map, fixed the config (to prevent data downloads) and restarted. Soon after, I wanted to change the rates a bit, so I restarted the server with rcon commands (SaveWorld, DoExit).
After I changed the config (just some multiplier values), it failed to start again.

This time, I was sure that it was not my fault (it was impossible to download corrupted dinos / items), so here I am submitting a bug report.
I tinkered some more and found out that the map itself is not corrupted, as removing player and tribe files fixed the issue (arkprofile, arktribe and related files).
I then noticed one file that stood out: https://imgur.com/a/7rja5Ca
You can see an arktribe file that is 100x bigger than all other similar files. And sure enough, removing just this one file was enough to fix the issue - server started again.
I am not sure how this file got created, I didn't execute almost no admin commands at all, just some quick gcm / flying to terminal to test if single player downloads are really disabled.

Here are my server files - configs, logs, map data (including the corrupt file) and crash dumps: https://arkhungaming.hu/saved.zip

Thanks, hopefully this report helps resolve the problem

 

Bro thank you so much!!! i was so tired of wiping my server every 24h or so just because the save didnt load. Hopefully they fix this soon its so annoying!

[Umthar]

On 10/28/2023 at 5:55 PM, Dadas1337 said:

Hi, I have already submitted this as a bug report, but I am also posting it here, so other server admins can find it.

TLDR: If your server suddenly doesn't start and only wiping map helps, check map save for oversized tribe data file: https://imgur.com/a/7rja5Ca

 

I have started a small community server (self hosted on my own hardware) and it went pretty good gameplay and performance wise, but the map got corrupted twice in a day.
Server didn't crash, but the map files got corrupted and prevented a subsequent startup, either after restart or a natural crash.

When this happened first time, I tried what I could to debug the issue, I reverted back to default settings, verified steam server files, reinstalled ark etc, nothing helped. I then blamed it on data corruption from single player data downloads (which were accidentally enabled on my server).

So I wiped the map, fixed the config (to prevent data downloads) and restarted. Soon after, I wanted to change the rates a bit, so I restarted the server with rcon commands (SaveWorld, DoExit).
After I changed the config (just some multiplier values), it failed to start again.

This time, I was sure that it was not my fault (it was impossible to download corrupted dinos / items), so here I am submitting a bug report.
I tinkered some more and found out that the map itself is not corrupted, as removing player and tribe files fixed the issue (arkprofile, arktribe and related files).
I then noticed one file that stood out: https://imgur.com/a/7rja5Ca
You can see an arktribe file that is 100x bigger than all other similar files. And sure enough, removing just this one file was enough to fix the issue - server started again.
I am not sure how this file got created, I didn't execute almost no admin commands at all, just some quick gcm / flying to terminal to test if single player downloads are really disabled.

Here are my server files - configs, logs, map data (including the corrupt file) and crash dumps: https://arkhungaming.hu/saved.zip

Thanks, hopefully this report helps resolve the problem

 

I have noticed in UEMinidump.dmp which is unreadble but someho you can make somesense  or get clues.

< / F G e n e r i c C r a s h C o n t e x t >
1st line  T h e I s l a n d _ m��  n t i C o r r u p t i o n B a c     <---prob means trying to load backup data

2nd line / G a m e / P r ���T*   H   r t �   C o r e B l u e p r i n t s / R e s o u r c e s / P r i m a l I t e m R e s o u r c e _ G a s o l i n e . P r i m a l I t e   

[Umthar]

My friend solved the issue.  It's the most stupid thing ever!!!!!!!
 

EXCEPTION_ACCESS_VIOLATION <-- windows thingy preventing from accesing parts of memory if i understood it right, so basicly my friend turned off RCON and the server booted 0_0. Like srsly... @!*&$@*$ though you can do it temporary and you cant delete it... - _ -
 

Edited November 1, 2023 by Umthar

[b1gsqu1d]

On 10/28/2023 at 9:55 AM, Dadas1337 said:

Thanks, hopefully this report helps resolve the problem

 

Thanks. I'm also having this exact issue. Removed the large file now it launches.

[Zythan]

For me it works now, however this is a temporary fix. it worked for me for a couple of hours until server randomly crashed.

[Dadas1337]

12 hours ago, Zythan said:

For me it works now, however this is a temporary fix. it worked for me for a couple of hours until server randomly crashed.

Are you using admin commands? I didn't use them since first day and server runs fine (has around 10-20 players online)

[Jurasic]

We are having this problem every few hours, the server is over 50 players and we are using admin commands to get people structures back and give them back. Any idea @Dadas1337

Thanks

[Dadas1337]

8 hours ago, Jurasic said:

We are having this problem every few hours, the server is over 50 players and we are using admin commands to get people structures back and give them back. Any idea @Dadas1337

Thanks

I have no idea, all I know is that I never had the issue again since I stopped using GCM

[Zythan]

15 hours ago, Dadas1337 said:

Are you using admin commands? I didn't use them since first day and server runs fine (has around 10-20 players online)

This issue happend before using admin commands. at first i thought it was the server not having a good fail check if mods couldn't be downloaded from Curseforge. since at the time, no one from our group could update or install mods. i started using admin commands, because people lost a lot of farmed items. since i did a couple of rollbacks between. before finding out the issue was one of the large profiles/tribes.

[Umthar]

hi i found the fix for ur issue, or i might have though sorry cant test it properly since running ark and and test server with ur files is kinda demanding  Server did not want to boot previously but after following the guide seems to boot with no problem.

 

1408923782.arktribe

Edited November 5, 2023 by Umthar