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Problem with start game ARK. Pls help.


Kobax16

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LowLevelFatalError [File:E:\build\Live326\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 201] 
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0020 - 'INTERNAL_ERROR')


VERSION: 0.0 
KERNELBASE.dll!UnknownFunction (0x00007ffd66484b59) + 0 bytes [UnknownFile:0]
ShooterGame.exe!FError::LowLevelFatal() (0x00007ff7c1cbed56) + 0 bytes [e:\build\live326\engine\source\runtime\core\private\misc\outputdevice.cpp:354]
 

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36 minutes ago, Kobax16 said:

LowLevelFatalError [File:E:\build\Live326\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 201] 
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0020 - 'INTERNAL_ERROR')


VERSION: 0.0 
KERNELBASE.dll!UnknownFunction (0x00007ffd66484b59) + 0 bytes [UnknownFile:0]
ShooterGame.exe!FError::LowLevelFatal() (0x00007ff7c1cbed56) + 0 bytes [e:\build\live326\engine\source\runtime\core\private\misc\outputdevice.cpp:354]
 

Launch your game with the following options:

-forcelogflush log=dxdebug.log -dxdebug

Launch your game to make it crash, then check the following file:

../ShooterGame/Saved/Logs/dxdebug.log

For potential clues about what is going on. That said, an INTERNAL_ERROR is usually linked to drivers and more often than not occurs because the engine tries to switch back and forth between your builtin and dedicated graphic cards so chances are you will see traces of both in the generated logs if that is the case.

I've seen that crash happens when launching the game in fullscreen on some machines, and actually launching the game in windowed mode fixed it. Not sure if that is the issue for you, but worth a shot and try to launch with the following option:

-windowed

Or the following one:

-winfull

 

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