Server got dossed at 12 am untill 4 am this morning

[Phanom2012 3]

I hate automated responsee  such as this 

Hello,

Thank you for contacting Studio Wildcard Customer Support. Your request (1104215) has been received and is being reviewed by our support staff.

Below are a few general links to hopefully point you in the right direction for your issue in the meantime. If the issue has been solved by one of these, then just reply letting us know that you no longer require assistance and we'll close the ticket once we get to it. Thank you!

Stuck/Lost Dinos/Survivors
- If you're still having an issue with a lost survivor let us know and we'll do out best to get you some assistance. 
- To expedite your stuck dino issue, please review this link for more information: