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WarDrumJordan

An Overview of In-App Purchases

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On 5/18/2018 at 9:36 AM, WarDrumJordan said:

With the release of ARK: Survival Evolved on iOS and Android right around the corner, we thought now would be a good time to talk about the in-app purchases that will be available to you upon launch. We know that in-app purchases bring out a wide array of opinions, and we’ve sought to offer a gameplay experience that will suit many different types of players.

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Ancient Amber

For those who never want to spend a dime on the game, you don’t have to. ARK: Survival Evolved is free-to-play on iOS and Android, and you can obtain every purchasable structure, item and buff in the game without spending any money. Ancient Amber is a rare resource that can also be purchased (making it an in-game currency) and is tied to your account on an individual server or in single player. It can be obtained without purchasing it directly in a variety of ways:

  • Harvested from large predators
  • Found in Amber deposits scattered around The Island
  • Random chance to obtain from Free Gifts 
  • From watching Ads
  • Random chance to obtain from stones picked up off the ground 

Additionally, we have optional timed XP Boosts and Free Gifts that can be redeemed multiple times per day in return for watching an ad.
    
When it comes to what you can spend your Ancient Amber on, we have many different types of purchases available. All of these have been created with the goal of offering convenient options for players who are not able to put in the hours to grind out everything they want in the game. These purchases include:

  • Structures - Primarily, paid structures include crafting stations that can be used to instantly craft items for yourself or your tribe, including other structures, ammunition, kibble, and paint dyes. These structures become available for purchase as you level up. For example the Lumber Mill, which is used to build wooden structures, becomes available for purchase at Level 15.
  • Buffs - Timed buffs are available to help you get through tough situations. Available buffs include increased weight capacity, resistance to weather elements, and reduced hunger.
  • Items - Single-use consumable items such as the Soothing Balm, which increases your taming effectiveness when fed to a wild creature.

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Primal Pass

We also offer a subscription service that applies across all servers and in Single Player with Primal Pass. Primal Pass is available on a subscription basis for $3.99 a month, or you can purchase the annual pass for $34.99. With Primal Pass you get a permanent double XP buff, the removal of all ads (including those on the aforementioned Free Gifts), reserved slots on all servers, early access to news & upcoming special events, and access to our Primal Pass-exclusive servers. 

The Primal Pass-exclusive servers are our solution for those who desire a premium experience with less potential paid imbalance. On these servers, all paid structures are disabled and only buffs and items may be purchased. Thus there is no direct way to purchase harvestable resources or structures that could give an advantage to a paying player. We believe these will be a popular choice for seasoned ARK players looking for the most familiar experience. 

We hope that this overview expresses the great care we’ve taken to make ARK: Survival Evolved an enjoyable experience for all types of mobile players. We believe in giving players choice, and hope that is reflected in the decisions we have made. We look forward to hearing your feedback and continuing the discussion with our community.

See you on The Island,
War Drum Studios
 

 

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You guys are awesome. Too bad you didn’t make the pc and console versions 

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16 minutes ago, LocomotionX said:

IN game purchases should be named In game Robbery. I purchased 200 Ancient Amber, paid for it, and got nothing, never received what I paid for. Contacted support and no answer.   Don´t buy unless you want to lose money.

Please make sure that you've filled out the form below.

On 6/15/2018 at 12:38 PM, WarDrumJordan said:

We are aware that some users have experienced issues with purchasing Primal Pass and/or Ancient Amber. Our team is dedicated to fixing this issue ASAP.

Please fill out THIS FORM to report a purchasing issue.

A representative from our team will be in touch once the issue is fixed to compensate you for your loss. Please understand that due to the amount of support requests, it may take some time to hear back from us.

 

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Hi,

today i bought x200 Ancient Amber for 10.99€ in iTunes Store. 

I bought a Stone Workshop and built a nice stone base. after relog my half base is gone ? then i built again and everything disappeared again... three times is just my half base despawned!? why? what is wrong?

i want my money back or my 60 walls back!

Edited by M4RIO

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I bought the Primal Pass for my gamecenter account on iOS, and want to purchase another for my son as well. However, when I attempt to make the purchase for him, it says I have already done it and cannot buy another. 

He is on a shared family account. Is it possible to buy a Primal Pass in this instance? 

 

Thanks for the help. Loving the game.

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@WarDrumJordan

Hi

ARK Mobile is very frustrating i can not build a base... every hour i lose structures (walls, ceilings, Dino gate) i play on (PVE-Medium-EU) coordinates 80/17. 

i bought x200 Ancient Amber for 10.99€ in iTunes Store. 

I bought a Stone Workshop and built a nice stone base. after relog my half base is gone ? then i built again and again everything disappeared again...  About ten times i replace the walls...

now i want my money back or my 80 walls back!

the game is broken! But what is wrong? 

Is this a known problem? 

Is this a bug? 

is there a solution?

https://www.dropbox.com/s/76npzn8aoszeelj/Foto 28.06.18%2C 13 28 41.png?dl=0 

https://www.dropbox.com/s/qntxo4h7bntbkee/Foto 28.06.18%2C 18 03 30.png?dl=0

Edited by M4RIO

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On 6/27/2018 at 10:43 AM, NerfDawg said:

I bought the Primal Pass for my gamecenter account on iOS, and want to purchase another for my son as well. However, when I attempt to make the purchase for him, it says I have already done it and cannot buy another. 

He is on a shared family account. Is it possible to buy a Primal Pass in this instance? 

 

Thanks for the help. Loving the game.

Thanks for bringing this to our attention. We'll look into it.

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On 6/28/2018 at 11:04 AM, M4RIO said:

@WarDrumJordan

Hi

ARK Mobile is very frustrating i can not build a base... every hour i lose structures (walls, ceilings, Dino gate) i play on (PVE-Medium-EU) coordinates 80/17. 

i bought x200 Ancient Amber for 10.99€ in iTunes Store. 

I bought a Stone Workshop and built a nice stone base. after relog my half base is gone ? then i built again and again everything disappeared again...  About ten times i replace the walls...

now i want my money back or my 80 walls back!

the game is broken! But what is wrong? 

Is this a known problem? 

Is this a bug? 

is there a solution?

https://www.dropbox.com/s/76npzn8aoszeelj/Foto 28.06.18%2C 13 28 41.png?dl=0 

https://www.dropbox.com/s/qntxo4h7bntbkee/Foto 28.06.18%2C 18 03 30.png?dl=0

Sounds like you were experiencing multiple server rollbacks due to crashes. We've done a lot lately to keep these from happening, hopefully your experience is better now. If you have lost any purchases, please fill out the Purchase Issues form in our General forum.

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On 7/6/2018 at 5:43 PM, WarDrumJordan said:

Sounds like you were experiencing multiple server rollbacks due to crashes. We've done a lot lately to keep these from happening, hopefully your experience is better now. If you have lost any purchases, please fill out the Purchase Issues form in our General forum.

I played 10845 hours ARK on PC.

I play on smartphone since beta.

This is definitely a mistake in the game. the bug is reproducible. but no answer from support no GM on server. I can only take screenshots.

atm i want to replace my base from stone to metal... again the same mistakes. When i put new pillars i lose on the other side of the base ceilings and or walls!?! that is random and varied. sometimes i lose 4 ceilings or sometimes just a wall...!?

The version on iOS has exactly the same bugs as PC Version Beta from 2016/2017

yesterday i parked my Quetz while he has glitched under my base and flown under water i had to quickly destroy some parts so that the quetz could be freed...

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