heremraver

Yet another hard fail....Servers are unstable. The one I am currently on crashed 10X in 30 minutes now Icant even log back in....just another fail in a long line of fails for a company that cares more about getting something out than getting it out when its right. Every event in recent memory has come with a huge bug. Now this....

Life is going to suck for you when you hit the real world because the simple fact is, The customer IS always right. Even if you think they are wrong you cannot treat them with disdain and respond the them with sarcasm. This is pretty much business 101. How do you think Chris' boss would respond if he saw that post?

Wow, thats how you reply to a paying customer with a serious complaint? Sarcasm? How about ackowledging the CUSTOMERS problem and explaining in a courteous and professional manor that you do not work on the same team that is handling the blue screen issue. Your company has a terrible track record with releasing new content lately. EVERY event brings new problems that affect 100s or 1000s of customers. You responded to a player who not only cannot log in and enjoy a game he pays for because of your companies mistake. He will probably lose a lot of his hard work due to decay from not being able to log in. And you choose sarcasm to reply to his post.....just wow....What ever happened to professionalism? On a side note, I submitted a bug, the genisis armor skin quest not working properly, 2 months ago and still nothing. I paid for the product and cannot use it as intended. Just based on this I do not have high hopes for the new DLC functioning at a playable level.