So one of the people in my cluster reached out to ark and got this response, this leads us to believe it's a microsoft issue;
So I reached out to the community forums on Xbox, https://answers.microsoft.com/en-us/xbox/forum/all/in-game-chat-filter/2d6b0665-2fa7-48ad-b842-64b263444866
Hopfully wildcard can look into this more?