Expertarcher11

i decided to do a single player playthrough of ark from the island to gen 2 but lost my character after i just did the aberration ascension, i cant even see it in download characters, same goes for downloading on other maps, i dont know if this is a bug or not, but if so it needs to get fixed asap, the amount of time and effort it takes to get up to that point is hours and hours of gameplay and id hate to hear of someone having the same problem