My tribemate transferred from our Aberration server (739) to our Ragnarok server (91) on official and as he was going about his business (ie putting ingots away, grabbing hazard suits, unpodding his spino, etc.) we hit a lag spike that disconnected both myself and him. We both got the "connection timeout" error message at the main menu, I tried to log back in and got in just fine. However, when he logged back in it wants him to create a new character as if his main character had just gotten erased. But the weird part is that EVERYTHING he had done since getting back on Ragnarok had been reset. All of his gear he was wearing was back in the vault, his spino was podded up and back in the cryo fridge and the ingots he put in the dedi box were gone.
We're worried that his character may be gone for good, has anyone heard anything like this before? Any possible fixes? We've checked both servers and it's not there. He's put a ticket into Wildcard but we have little hope in that, especially this close to the event.
