Check this out regarding "freezing" since October Update V2.0.10...
This workaround did solve the issue for me:
Link to forum post
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Additionally I got reply from Help Desk regarding my ticket #19078 "Cannot watch any advertisement to receive experience boost or "green signal" when respawn":
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It appears that you have encountered a software bug. We’ll take a look at this issue and try to get a fix out soon. In the meantime, if you have any further details to add to this bug please submit a Bug Report via the form here: Bug Report Forum
Please include as much detail as you can, along with your device specifics and any steps we could take to reproduce this bug so that we can locate and fix it sooner.
Thank You!
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Best regards....
