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Rollback glitch - a bug or a hack?

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Rollback glitch - a bug or a hack?

I’m in Iguanadon-PVXC-EU official server in ark mobile and have been for a number of weeks. In the last three to four days there has been a consistent random rollback happening, sometimes for a minute or so, but also up to 10mins. I play about four to five hours a day and it is happening constantly in that period. It is causing havoc and frustration in the server and people are losing significant progress, artefacts, death etc. Is someone hacking or is it a bug? Either way could developers and admins please investigate. I’ve spent a good amount of money on this game and will continue to do so, but not if it’s going to be like this. Thank you.

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