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Ollybolly

I bought the new season pass but no download option is appearing

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I bought the new season pass but no download option is appearing

I understand that genesis hasn’t been released but anyone who has pre ordered has the new HLNA skin. I went onto the Xbox store and it says I’ve purchased it and owned but now downloaded and there’s no option too. I’ve logged into ark and nothing of Genesis shows and I haven’t got the new skin and I’ve restarted my Xbox everything. It’s just sitting in the Xbox store saying owned. Anyone know how to fix this and get it to appear like I actually own it.

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22 minutes ago, DHorn said:

I have this same problem. It’s been over a week now and I’d really like to know what’s going on. Killed myself numerous times. Uninstalled/ reinstalled.....tried all of the tricks to nothing. Nothing at all. 

if your on console is it set to the home device? its possible if the installing isnt working uninstalling maybe a faulty hard drive. dont quote me on that. but if setting it to home doesnt fix it then all i can think of is faulty drive with a bad sector maybe

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