Reservednature Posted June 9, 2018 Share Posted June 9, 2018 Basically I signed up for one Month of Primal subscription, and it worked until I closed down the app now it doesn’t seem to register my account is Primal. I’ve even tired to restore Primal pass in settings and doesn’t do anything. Link to comment Share on other sites More sharing options...
Datreon Posted June 9, 2018 Share Posted June 9, 2018 Wow that sucks bad bro I hope they fix that ASAP now I’m afraid to pay for the year primal pass when the game comes out June 14th smh hope they get on this FAST Link to comment Share on other sites More sharing options...
GroveStreet TSWilliamson Posted June 10, 2018 GroveStreet Share Posted June 10, 2018 You probably need to update your app! The purchasing had to change a little bit for security purposes. Link to comment Share on other sites More sharing options...
Reservednature Posted June 10, 2018 Author Share Posted June 10, 2018 I deleted and reinstalled and still nothing, even signed out of Game Center and back in. It’s telling me I’m signed up for one month and then another thing pops up telling my my subscription has been canceled but it’s not? Link to comment Share on other sites More sharing options...
GroveStreet GroveStreetJordan Posted June 10, 2018 GroveStreet Share Posted June 10, 2018 3 hours ago, Reservednature said: I deleted and reinstalled and still nothing, even signed out of Game Center and back in. It’s telling me I’m signed up for one month and then another thing pops up telling my my subscription has been canceled but it’s not? Sorry to hear about this. Please DM me on Twitter @jordankleeman or email us at support@wardrumstudios.com and we'll help resolve this issue. Link to comment Share on other sites More sharing options...
Reservednature Posted June 10, 2018 Author Share Posted June 10, 2018 Okay I’ve sent you a message on Twitter, I also tried sending an email to the address you gave but it says that it’s invalid and won’t send. Link to comment Share on other sites More sharing options...
GroveStreet GroveStreetJordan Posted June 11, 2018 GroveStreet Share Posted June 11, 2018 20 hours ago, Reservednature said: Okay I’ve sent you a message on Twitter, I also tried sending an email to the address you gave but it says that it’s invalid and won’t send. Thanks, got your Twitter DM. We're working on a fix for this ASAP. Link to comment Share on other sites More sharing options...
Shadow9cat Posted June 12, 2018 Share Posted June 12, 2018 I’m seeing it too. Since the weekend, my primal pass comes and goes. It resets when I close the app and log in. But I have to do that every time or the primal pass dissapears. Link to comment Share on other sites More sharing options...
GroveStreet GroveStreetJordan Posted June 12, 2018 GroveStreet Share Posted June 12, 2018 15 hours ago, Shadow9cat said: I’m seeing it too. Since the weekend, my primal pass comes and goes. It resets when I close the app and log in. But I have to do that every time or the primal pass dissapears. In the Beta or Soft Launch app? Link to comment Share on other sites More sharing options...
Shadow9cat Posted June 12, 2018 Share Posted June 12, 2018 Beta App. Link to comment Share on other sites More sharing options...
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