Process frozen: GameThread timed out waiting for RenderThread after 120.00 secs

[Hito]

Hello

Do you know how to solve this error?

I saw on discord and steam forum that we are a lot having this problem.

Game freezes on character creation, or spawn region menu, or at best on loading character (at best I managed to stay in the game for 5 seconds).

I have:
16gb ram, good 5 years i5, rtx 3060.

I tried:
Low settings
Install geforce experience and update the driver
Game on unofficial / official / solo games

Always the same result.

I watched task manager (W10) when entering in the game:  before the spwan ingame and until the freeze 5sec after the character's arrival : high cpu and less than 5% gpu. (it doen't use my gpu?)

 

Thanks for help.
 

[claude33]

Same issue for me. dependency walker show issues on some dll, I udpated PATH, even install a new W11, still not able to play. Probaly because of CPU : I5-4690 (GPU ok RTX 3060)CrashContext.runtime-xmlBreadcrumbs_RHIThread_0.txtUEMinidump.zipCrashReportClient.ini

10.28-11.27.42.crashstack

Edited October 28, 2023 by claude33

[claude33]

Working with -dx11 option !! (go inside property of the game under steam, bottom of the popup to see add launch option, just add

-dx11

). Palliative found on https://steamcommunity.com/app/2399830/discussions/0/3881599433106403641/?ctp=2