Creatures despawning again.

[skeeta]

Creatures despawning again.

I've just headed over to my official rag server after a few days to find that all my Dino's have despawned. I raised a topic about the same thing a few months back but I assumed it had been fixed.

I hadn't been away anywhere near long enough for this to have happened (I had a wyvern reach adulthood last week). The few wooden structures I had had decayed just two game days earlier (don't really care about those) so there no way the Dino's should have gone. 

I want to raise a ticket about it but I've never been totally sure how they work. The two I've raised before have both gone the same way. I raise it and get a confirmation email. A couple of days later I get another email which I reply to with any info I have. Then a day or two later I get one telling me I haven't replied so they've closed the ticket. It's rather annoying.