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Found 40 results

  1. The UE4-Shootergame Game has crashed and will close. I keep on getting a crash message everytime I try to join a server. I even tried reinstalling the game twice. (And I verified my files using steam like 50x) I have enough room on my ssd (2tb) and my hdd (4tb) which both have 75% left over so that can't be the issue as well. I also changed my settings from full epic to low which helped the first time I joined a server, But then after trying to log in again it still crashes, so that means that low settings 720p isn't the fix as well.The complete crash message is: The UE4-ShooterGame Game has crashed and will closeAssertion failed: ARRAY_COUNT(CompareNarne) == ARRAY_COUNT[JumpURL][File:H:\Trunk\Engine\Source\Runtime\Engine\Private\UnrealEngine.cpp] [Line: 9505]VERSION: 298.37KERNELBASE.dll!UnknownFunction (0x00007ffaf9742339) + 0 bytes [UnknownFile:0]5h o oterG a me.exelF0 utputD evice::Lo gf_VA0 (0x00007ff7872e8fag) — 159 bytes[hAtrunk\engine\source\runtirne\core\private\rnisesoutputdevice.cpp:145]ShooterGame.exe!FDebug::AssertFailed0 (03t00007ff7872e9545) + 178 bytes[hAtrunk\engine\source\runtirne\core\privateVnisc\outputdevice.cpp:220]ShooterGame.exe!MissingMapReport0 (0x00007fF787dcec55) — 0 bytes [hAtrunk\engine\source\runtirne\engine\private\unrealengine.cpp:9507]ShooterGame.exeMEngine::LoadMap0 (0x00007fF787dd0895) — 0 bytes [hAtrunk\engine\source\runtirne\engine\private\unrealengine.cpp:10028]ShooterGame.exeMEngine::TickWorldTravel0 (0x00007fr787dcd7da) + 0 bytes[hAtrunk\engine\source\runtirne\engine\private\unrealengine.cpp:9289]ShooterGarne.exe!UGarneEngine::Tick0 (0x00007f-f787b0ab70 — 0 bytes [hAtrunk\engine\source\runtirne\engine\private'.gameengine.cpp:1143]ShooterGarne.exe!FEngineLoop::Tick0 (03{00007ff7852896c5) — 0 bytes[hAtrunk\engine\source\runtirne\launch\private\launchengineloop.cpp:2421]ShooterGame.exe!GuardedMainO (0100007ff785283afc) — 0 bytes [h:\trunk\engine\source\runtime\launch\private\launch.cpp:140]ShooterGarne.exe!GuardedMainWrapper0 (0x00007ff78628ac2aj — 5 bytes[hAtrunk\engine\source\runtirne\launch\private\windows\launchwindows.cpp:125]ShooterGarne.eme!WinMain0 (0x00007fr78623ad58) + 8 bytes [hAtrunk\engine\source\runtirne\launch\privatemindows\launchwindows.cpp:2:39]ShooterGarne.emeLtrnainCRTStartup0 (0x00007fr-783e1b021) -F 21 bytes [fAddVictools\crt\crbitt52\dllstuff\crtexe.c:618]KERNEL32.UnknownFunction (0x00007ffafb727bd4) -F 0 bytes [UnknownFile:0]ntd11.dll!UnknownFunction (Ox00007ffafbc2ceel) + 0 bytes [UnknownFile:0]ntd11.dll!UnknownFunction (Ox00007ffafbc2ceel) + 0 bytes [UnknownFile:0]I recently build my new pc. So the complete build includes: 2070 super Gigabyte OC. MSI MPG X570 GAMING PRO CARBON WIFI AMD 3700x WesternDigital 4tb RedIntel 660p Tb ssd I hope that anyone will be able to help me out with this because I am sick and tired of not being able to play my game.
  2. Cool Updates, but...? Why are almost all servers I am in on Ark (recently) have almost 15+ second lag spikes. Even my tribe members experience this. Come on ark, fix things before adding Genesis
  3. Dedi serv / lag every 2 minute because peak of processor Hello everyone I tried to find an answer on the forum about my problem but i didn't find anything, sorry if i missed something.. Actually we are running 6 server with ASM, everything work fine since 2 year, but we discover something recently : Every 2 minute, on each server, we can see one peak to 100% of the core who is running the map during 1 second before slow down to normal speed. And 2 minute after, again peak 100%, always. We try to find anything who can explain that, like in windows service, update, mod, but we are not able to find something. So we check with Process explorer each service running on windows nothing appear. Also we change of windows version, the same. Finally we tried to launch one clean version, without any structure, any dino, player or mod, and it's again the same, the only things we are seeing is : - Each core of each map have a peak every 2 minutes and create a micro lag in game. have you an idea about what is it ? Some informations, we are running on : = Processor : Intel Xeon E5-1650v4 - 6 core/ 12 threads - 3.6GHz/ 4GHz Turbo = Memory : 128Go DDR4 ECC 2400MHz = Disques : 2x SSD NVMe 450GB Datacenter Class Soft RAID = Network : 500Mbps Bandwitch ASM Version 1.0.349.1 Thank you for your time
  4. Good morning to all On Saturday March 9th during the morning, while I was trying to transfer my character (Level 105) from Server NA-PVE-Official-TheIsland338 to Server EU-PVE-Official-Ragnarok389 (as I have done many times before), I managed to get to the general map screen (where the spawn points on my base appeared) and suddenly the game showed a new window mentioning "Downloading transferred character Failed" as you will see in the screenshot and was sent to the character creation window. The server was curiously offline that morning, didn't even show up on the server list when looking for it. What can I do to recover my character please? Have a lot of things specially dinos that I don't want to lose, I'm the owner of 3 bases (one on Island, one on Ragnarok and one in Aberration) and an admin of a tribe and base in Extinction that took months to gather and make and haven't even completed the game. Please Wildcard, I request your help immediately as time is of the essence (already 2 days passed and I don't want to lose my hard worked and obtained stuff). This is an extra "report" as already placed them at https://support.survivetheark.com/hc/en-us/requests Kind regards
  5. Positive

    Mobile Lag

    Mobile Lag I have turned my resolution down all the way yet I still lag? I have a Samsung Galaxy S7 Active, so I thought that might be the problem. Can I get some help over here?
  6. On our server at least EU 63 RAG lag, dc’ng and crashes, or dashboarding, have become out of control. I fell bad now for complaining for so long when we would disconnect a few times a week back in the day, but with every new update this problem gets much worse. On our server now disconnecting 20 + Times a day is the norm for most and some even upwards of 50+ times a day. This is disconnecting, or crashing and being sent to main Xbox screen. Also lag is well lol, I hate to even complain about as so many do but really it’s absolutly crazy. And it seems like certain areas of the map are triggers or hotspots that are guaranteed to crash your game. As we have been hoping for sometime maybe this will get better instead of becoming increasingly worse as generally the only time most die or lose gear is because of this issue.
  7. Fix lag/game crash on console Whenever I play the island or one of the other maps (mostly extinction currently) my game always lags and/or crashes. The game doesn't load the frame rates which causes everything to look distorted and the features are nothing more than smooth blocks. The game won't load dinos, trees, buildings, rocks or anything else. I have to end up quitting out and going back to my dash board and them re logging in. It'd be great if the issues would get fixed.
  8. Rubber banding so much on Extinction map only for 2 days now anyone else ? PC/Official last 2 days i have been rubber banding so much on Extinction map only like almost every 5 mins and a few times i have gone into some crazy vibration char mode where i have to kill myself to get back to normal all other maps inc ab, island and Val play perfect apart from normal lag Anyone else had this ?
  9. Major server lag on all servers Is there a way to fix the lag on official servers. It's not constant but every server we try it will lag after a few minutes and the ping would sky rocket and we would rubberband majorly after the game froze for a good minute or two
  10. Ragnarok is broken (LAG) any ideas So as the title reports Ragnarok is unplayable this has been going on for a year at least. It has gotten worse since cryopods were introduced. during the valentines event ping was at a steady 200-255 when it should be averaging between 20 and 40 for me. We have block tribes who troll anyone who isn't one of them and teleport gigas into their bases, and leave out hundreds of dinosaurs. I've read about wildcard cheaping out on servers and merging them with their atlas game making it even worse. We cant even do cave runs because the lag will often make us fall into the lava or interrupt our jetpacks and again make us fall into the lava. No other game that i have ever played froze for 30 seconds every 15 minutes this is broken. Is anything being done about this? If wildcard isn't willing to pay for usable servers. I would certainly be open to paying up to $5 a month towards us having a decent server and im sure a lot of people would be too. We love this game and want to stick with official but this is just draining. Has anyone got any realistic ideas about how to mend this?
  11. Playing online lately I get pretty frustrated by the long lags we have going on right now, I think the experience of those lags can be improved without solving the lag itself. They should be pretty small but easy to implement. Lag indicator Various times I found myself dropping off a cliff or a high building because there was a 30 second lag, without noticing in time. Recently lag only has gotten worse and worse, seeing people spamming the all familiar "." in chat. As it might be hard to fix lag issues immideatly it should be a very small effort to make a lag indicator, so at least you will know you are lagging. Saving indicator As a server save will also give some lag, it will be nice to have a saving indicator. Yes it could be done by a lag indicator as well, but I think a saving indicator will have some added value when a server crashes or when server upgrades are coming. You will then know when your last server save was and know where you end up when you log back into the server. Hope these will make it through!! Edit: classic example of indicators in attachments
  12. Fix the game firzt doesnt help you add more stuff to the game if all it does is lag and crash players come on you wana have a game people will enjoy THEN FIX IT
  13. Hello all, please allow me to introduce myself as I am new to the forums.. i have been very frustrated with the ways servers are being handled or being run, since I started official servers, myself and old players are facing regular lags in the server, longest lag I’ve faced so far was almost 3 minutes.. is that an issue that WildCard maybe know about.. would they fix it? Or is it a normal thing to happen. second of all.. servers going offline is a huge problem.. where our server literally has to go down twice or 3 times a week for 3 to 4 hours .. mostly in the middle of the night.. this is a problem because sometimes some of us would be either breeding, taming, or fighting a particular Dino or boss.. what could be the issue here.. and has it been addressed before maybe? Thanks all
  14. Hey Ark Devs, So I want to begin this by saying thank you for making such a great game. I've been playing since its early access days, and haven't stopped playing it yet. I really enjoy the game and love the direction your taking it in. The game still has some preformance issues, and I know it takes time for everything to be fix or optimal preformance. That's understandable and the overall I've not been to worried about it and have been patient, but there is one issue that stands out that I've run across just minutes before this post. On Extinction, throughout the map it gets really lag and low graphic resolution that sometimes doesn't load properly in singleplayer mode. I'm not sure if it does the same on servers or not as I don't play much on them. My suggestion as the title claims is that the preformance for extinction to be optimized to the best of it's abilities. I understand this will take time and I will continue to play in the mean time to show my loyalty and Faith to the devs at wildcard studios. Survivor, SolarEclipse
  15. I play on ps4 and every time I try to enter the server it says joining but it doesn’t till a server connection error appears. Please ark fix this. My internet connection is perfect and all other online games run perfectly. Yesterday I was able to get in for 1 hour only to getting disconnected while looking for reaper queens twice and since the second time that it happened I haven’t been able to play anymore.
  16. need a honest fix for servers not to lag and reset most of the time its due to servers being overloaded by huge buildings or by the tech side of being over loaded I vote for wc to fix the servers by 1 taking the leg servers offline that are not being used and yeah theres still a lot that are just empty and either turn them off 100% or reuse them how they would like 2 put a limit on how big people can build bases in the game by making a flag system or something so they are only allowed one base or one base and a 10x10 outpost 3 this honestly only needs to be done on pve but may work well on pvp not sure
  17. Ok so i am Canadian, and i play mostly on NA servers and most of the time it's fine, but the past week or so it has been really laggy and i have been crashing more than 6 times a day, it is really annoying me and if there is any way to fix it i would like to know. Thanks in advance!
  18. Long time Ark player here, Day 1. Would like to report that the official servers dont run good at all. Constant lag and by constant i mean every ten minutes or so, and very laggy in between, theres constant disconnects and shutdown to home screen when fast traveling or flying/moving long distances. Server roll backs, dinos falling through maps, wild dinos getting into Buildings while offline, boss fights disconnecting and much much more. One would think that this is a priority one fix on a game with such risk involved in completing and raising dinos, boss fights the amount of time put into grinding high end gear like the new Tek armor blueprints, but yet these are the same issues since day 1. Probably just wasting my time here but can you maybe work on fixing some of the issues starting with the game not crashing 20 times a day? And my xbox and internet connection have No issues running any games.
  19. Have 3 servers on official i play on, Extinction,Ragnarock,Abberation, anytime i log on to any of these servers, i experience really bad lag and alot of disconnects, especially when fast travelling on abberation, I literally crash to dashboard 10 times when fast traveling to a few diffrent locations to reset timers on abberation and the lag is really bad as well as mounting and dismounting dinos takes nearly 45 seconds after teleporting, ragnarock is very very laggy, almost every 20 mins there is a 30 to 45 second freeze that occasianlly DC's with a small roll back. This makes it really frustrating to enjoy this game, now to extinction, about 75% of the time when i try to do red or 50k ele veins, i will crash to dash board resulting in lost gear and dinos, or loss of the element vein, also alot of crashing very randomly through out areas of the map. Abberation being the absolute worst for crashing, spend an hour there and 10+ crashes to dashboard. Ive been playing this game for a long time since the first preview release and i would really like to see the quality of the game become stable, so im not crashing constantly its really surprising this is still a thing after all this time, with the full release and all you would think basic playability would be priority #1. Hope thats not to harsh would love a responce if we are getting some TLC in that department soon.
  20. I have already filled out several forms of server bug, what do I have to do to improve it? This unplayable this server, I have more than a month of work and hours invested la, do not want to have to change me I think unfair too.
  21. Pelo menos por um mês desde quando iniciei este serviço, ele não para de cair e dá para o roolback, eu queria saber se isso é definitivo, então eu posso mudar depois de um mês de trabalho neste servidor, fiquei muito desapontado com este serviço de manutenção. este jogo.
  22. so rubberdbanding back... ping from 30/40 jump to 100/120. this cause spike lag. run 5m back or no dismount from mount or unable to open doors. please take a look. this problem was fixed some time ago. but in these last weeks seems there is more people from not eu region join on this server. this cause overload as happened long ago. thanks @lilpanda here what has happened is probably still happening today. I will update later if change something.
  23. At this very moment the PVE server The Center 406 is down, I was in the middle of a boss fight, this has been happening for over a month, the server players including I filled out the SERVER ISSUES form, nothing further.
  24. So yust thining out loud and maybe like most player are thinking, The current state of the offical servers, Since last patch the servers endured a lot of lag freezes that where later on resolved by a patch atleast the lockups. But since patch the lag is stil there and somehow even worst then before the patch. I am playing on rag 210 aswel and since patch that resolved the locks ups we get dc/lag spikes of minutes and server that does not show on the list for hours. it is almost impssible to do something, getting wyvern eggs is risky you never know when you dc and server is of the list and when it wil return. So i got a few questions 1. how can a server go offline each day and even be offline for hours, where is the support? 2. why do servers have a poor performance since a few months now then before (my island server has now even worst performance then after they did the fixes on offical servers.) 3. when is this going to be resolved... 4. all are the resources/clusters moved to atlas (could it be?) 5. it this a way to lower the population of official server to let the player quit so the plug can be pulled of the offical servers (could it be?) 6. why do we not get a reall offical word i meant a real one since this kind of (server) service shouldnt be a normal company policy. We are working on it or we know about it is not a real clarification this should not take months.
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