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Found 25 results

  1. How to get Wildcard developers to respond to Tickets It would be good to hear people’s ideas about how we can get the Wildcard developers to take Tickets seriously. That is, to even respond to them. At the moment you are lucky if they even sent you one of those pretend “hi we’re here to help” emails. The game is so laggy and has so many bugs that the developers needs to be doing more to help players recover from the hugely damaging effects of e.g. losing a character etc. What could we do to make Wildcard care enough to take them seriously. Here some ideas: 1. Best idea
  2. the character disappeared, during this time, with a request to update the timers on my base, they promised for 12 days that they would be updated, and then until my base stupidly decomposed, they ignored me, for the first time I see such support in games
  3. Lost character Hello I play on server 594 the centre it is being hit with rollbacks today and twice this has happened. I was getting milk on scorched earth then transferred back not 5 mins after I was back on 594 the game crashed and had a server rollback but this time my character got lost I can’t find it on any of my servers or download it .... I would not normally mind if it was another character but this was my main one level 116 now what is going on...
  4. Lost character (server transfer) I lost my character as I transfer the character from Ragnarok small tribes to extinction
  5. My character was deleted I was transferring to a different sever and my game crashed and when I logged back in my level 102 character was deleted and I had all of the tek engrams except for the scorched earth ones and I lost all of my Dino’s that I had in my upload I don’t know how to fix this so I’m stuck with nothing but my level 70 character that no tek engrams
  6. Lost my character Lost my character on small tribes transferring to server 11 a spawned on my bed then a blue screamed and it kicked me out of the sever. Now it keeps happening to me when a try and join the server to get my character my psn is KILLAKILLABUDD please help thank you
  7. Lost Character So I was on the Center 29 smalltribes and the game did an update and when returning to the map my character was not there and I was unable to download him either. I have put a request to the Ark support team and received an email saying its not there problem and they are unable to deal with the issue. My question is how do I get my survivor back i've put a lot of hours in and starting again is not an option
  8. my account was deleted after transferring from Ragnarok to The Island. how to get it back quickly? thank you for your reply server : NA-offlineraidprotection-TheIsland-crossark13 PSN : Yokelay Name : Yop Level : 84
  9. I lost my character Character wiped after King Titan 977 About 13 of us have had our characters wiped after defeating the king titans. I spawned in for a second, noticed my implant had changed then it kicked me and wiped my survivor. Anyone else had this issue? If yes how was it resolved I’m panicking I’ve had that character since day1 Quote
  10. anyone had "Character lost" after last patch ? (CrossArk6) I'm opening this topic to try to condense all the "char lost" after last patch. Our cluster is "CrossArk6" We play on EU-PVP-NoTek-TheIsland-CrossArk6 WHAT I SUPPOSE HAPPENED: After patch something went wrong and servers were rolled back in time. So if you didn't transfer in the hour (or roll back time) you just lost like me some structures you just built prior/after patch. BUT if you transferred (from AB to Island or from RAG to Island) something went badly wrong. People from friend tribes said (and i saw some pos
  11. game on server 127 genisis, I transferred to server 150 when I went to spawn my character he disappeared was deleted I looked on other servers and I couldn't find it ... Please help me I was Lvl 129 and I have the implant photo
  12. Character lost, how long does it take GMs? I lost my character while transferring server and submitted a ticket etc and they answered me pretty much straight away telling me to send proof of character (which I did). This was nearly 15 hours ago and I haven’t heard anything, will they get back to me soon or am I going to be waiting for a while?
  13. Lost Character hello, my problem is still not resolved I come back to you. Help me recover my level 132 character with +300 imprinted cryo please. it's been 3 days now that it is impossible to recover my character I am really disgusted 2 years that I play with it to lose it in a few seconds .. can you intervene on my subject ?! there is no problem with Steam or Psn I have my account which still works but the loss of the character .. Account: Jio_59 Nickname: AnOnYmOuSs Ps: I can attach photos by email if you wish #Lost character
  14. Character lost Lost my character trying to transfer to another server while the server getting ddos. I was the tribe leader in my tribe need my character back.
  15. Lost lvl 134 Character hello, I think it is misunderstood sorry I'm French lol I still have my psn account but I lost my character in the Ark game 2 days ago now I would like to recover it because I have a lot of boss done and a lot of dino imprint (a playing time of more than 2 years, the cause of the problem and due to a server transfer (application error) and my character (AnOnYmOuSs) is not found in any of my servers .. can you solve this problem because it comes from your games not from my PSN more I bought your DLC genesis that I can not even play. thank you for your understanding
  16. Lost character and then ignored So here's what happened. I lost my character after a transfer (a day after losing 3 top tames and gear to transfer.) And I opened a ticket. Got a response the next day and then the next. Now after my response referring to my engrams I've been ignored entirely. A lot of effort goes into playing this game, just as I'm sure the dev's put a lot of effort into making it. Bugs are a normal occurrence in gaming but when you make something that requires that much play time on a players behalf and on your servers there should be some real care to assist with repl
  17. Lost my character and can't create a ticket. Every time I try to create a ticket it tells me to sign in (I am already signed in) and takes me back to the home screen. Then I try again and it still tells me to sign in and sends me back to the home screen. It won't let me send a ticket from mobile or pc. How do I resolve this issue?
  18. how to find the "Previous Survivor Imprint Number" ? i recently lost my character while transfering it and the support cant restore it. they offer to create a new one and gave me a "Things We CAN Do" list that includes "Transfer tame imprint" for this they want a "Previous Survivor Imprint Number" can someone tell me how to figure out this number and if i understand correctly that all dinos imprinted to my old char will be imprinted to my new char? or are they asking for the imprinted dinos ids and add each dino manually to my new char?
  19. when a GM meets to restore a char how are imprints given back? my tribemate is due for a GM meetup in game in 2 days and i was wondering how will they be given back control of dinos they had imprinted to them pls if anyone knows? took 2 months for this meeting so just to make sure my tribemates got everything on board! not sure how this works out for emotes/hairstyles and engrams but imprints being most important thanks for any info
  20. Lost my Lvl 131 character but have pictures that it is still where I logged off I tried to transfer when the maintenance break popped up and it said transfer failed but didn’t kick me out so I logged out and when I logged back in it said create new survivor and my tribe mates sent me pictures showing my character is still where I logged off I am lvl 131 and grinder very hard for that
  21. Reseting character I keep losing my character. I play on Xbox official pve. Genius and Ragnarok. I keep getting reset. Sometimes after I disconnect during a teleport. Sometimes when transferring servers. Sometimes just from dieing. I am no longer able to imprint to the gigas I'm raising. Not to mention the other dinos I have imprints with. I have also had the inventory of dinos dissappear after bio transportation in Gen. Last night I lost a reaper, magmasaur, basilisk, rex, and anky. All high level and event color. That was my mining crew on gen. Anyone know why this can happen?
  22. Reseting character I keep losing my character. I play on Xbox official pve. Genius and Ragnarok. I keep getting reset. Sometimes after I disconnect during a teleport. Sometimes when transferring servers. Sometimes just from dieing. I am no longer able to imprint to the gigas I'm raising. Not to mention the other dinos I have imprints with. I have also had the inventory of dinos dissappear after bio transportation in Gen. Last night I lost a reaper, magmasaur, basilisk, rex, and anky. All high level and event color. That was my mining crew on gen. Anyone know why this can happen?
  23. How long does it take for my ticket to be responded too? I lost my character for the second time and I heard that if you type in here you might get more attention on your ticket and that's exactly what I need. I don't want to waste my time getting a new character when I know my old one is out there. My ticket number is #1527329 please help me out, I need that character back.
  24. Not a good week So I first loose my character on Friday morning then I hatch more baby gigas for me too get them up to 4% maturation and then I get login locked out of server. Pls give us players a break this is not good it’s heartbreaking loosing all that work you have put into imprints and boss fights too loose it to a stupid transfer bug.
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