In any other case where a company sees someone in distress as a result of the companies faults they approach them and figure out what the issue is and compensate them for losses. Here you get banned for speaking out. We are all waiting for responses on our Tickets with regards to cheaters, We don;t get informed of the outcome of cases. So no clarity is shed on a situation. It takes less than a few hours to block comments on the public forums. There is more effort into ignoring people and censoring them rather than helping. We have logged legit cases against 5 Ark content creators and we have gone through the effort and gathered all the evidence but we see nothing at all is done. The Toxic Language abuse , Using Duped Loot to RAID , Meshing a Tek drakes head with Velo's through walls Live , Teaming and receiving loot drops from other tribes during the RAID. Running an Alliance discord with 60+ members and controlling multiple servers with up to 10 6man tribes. Unfortunately this game is beyond fixing because of how oblivious you know who is.