Hello Wildcard Community,
I hope this message finds you well. I'm encountering a persistent freeze issue while playing ARK: ASCEND on my PC, and I'm seeking assistance to resolve it. Here are the details of my system:
Hardware Configuration:
CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
GPU: NVIDIA GeForce RTX 3060 Ti
RAM: 16 GB @ 1333 MHz
Operating System: Microsoft Windows 11 Professional 10.0.22631
Motherboard and BIOS Version: Z77A-G43 (MS-7758) - BIOS ALASKA - 1072009
Storage:
CT250MX500SSD1 - Size: 232.88 GB
CT1000BX500SSD1 - Size: 931.51 GB
Issue Description: Upon starting the game, I consistently experience freezes, making it unplayable. I've attached two screenshots of the crash for your reference.
Steps Taken: I've tried troubleshooting on my end, such as updating graphics drivers, verifying game files, and ensuring my system meets the game's requirements.
Additional Information: I start the game with the following parameters: -USEALLAVAILABLECORES -sm4 -d3d10
Request for Assistance: I would greatly appreciate any guidance or support from the community or the Wildcard team to identify and resolve this issue. If anyone has faced a similar problem or has suggestions for troubleshooting, please share your insights.
Additional Information: I'm running the game on Windows 11, and all my drivers are up-to-date.
Thank you in advance for your time and assistance. Let's work together to ensure an enjoyable gaming experience for everyone.
Best regards,
Issa2024