dabo1

First of all, let me tell you guys, that pretty much all forms of contact have been tried with little to no effect: -outage reports over the last 2 months -private messages on discord -twitter -Bug reports(although without a proper cause for the issue probably not helpful) So even though you are supposed to do outtage forms(which like I said have been done) I still made this post as sort of last hope to get again some attention on the issue and a potential fix for it. So what is the issue? PC server EU-PVP-Official-Valguero529 has been going down at least once or twice every day, on bad days even every 2 timers. This alone wouldn't be a issue, but after every crash the server rollbacks quite long times(roughly 15 min), making it pretty much impossible to travel anything in the server like characters since those just get deleted(probably up to 100 characters or more have been deleted by this over the period). It got to the point where people just use ark data to travel stuff out of the server so they can not lose their character, but this saddly doesn't save stuff that is beeing traveled into 529 from beeing lost and there is occasions where you need to travel the character(e.g. ascensions or farming of resources that don't exist that much on valg). The crashes are most of the time happening after dinos hatched, although it isn't some specific ones, so I am not sure if that is related, since lots of dinos are getting mated every day. Character restoring of devs also doesn't work too well anymore on 529, since it just happens often that the server crashes and rollbacks after it, so they need to make another appointment. And for anyone saying why don't we just switch server, well no other map is able to fit all the stuff that is on 529 + it would take weeks to travel all the stuff with constant character losing. As far as I know only 529 is effected, so it is probably not too high on the priority list of the dev team, but knowing that a new box didn't help probably means that it is somewhere a issue in the codeing meaning that potentially other servers might be effected aswell and so should be given a bit more priority What has been done so far? After some Twitter messages @Dollie managed to get the server moved to a new box, which at least reduced the number of crashes to only 1 or 2 per day, but now with the breeding event the crashes got again way more frequent, to sometimes again every few timers. This switch to a new box has been a few weeks ago though after that there has been no known effort of another fix for it. Some other devs also responded to PMS on discord telling that they will look into it, but that has also been some weeks ago, and since then haven't responded either. Why did I make this thread? I hope to get some awareness to get the server fixed since as I described above the server is just unplayable for the most and at the same time can save customer support a lot of time dealing with other peoples lost characters(roughly 100 lost characters with an appointment time of 30 min mean 50 hours worth of appointments and it just keeps increases and for everyone saying well then don't transfer, not that easy since you need to get stuff from other servers or too other servers). Maybe the proper people @lilpanda are also able to see this, however, I am sure from the hundreds of outage reports they should be aware at this point.

lattest update delted all blue surface bases, losted a couple hundert dinos + structures + our defenses there, can not rebuild it or enter surface due to invisible mesh, would post locations, but it is a couple logs full of stuff, would be nice to get it replaced

Official PVP Island Patch 306.84 , location in the pearlcave closest to carno island