In official server 806, my tribe has now lost 2 basa's from wild spinos pushing them through the ground. We have put in tickets for them both, but have heard nothing back about them. The most recent incident was today, with my basa being pushed through the ground and lost along with the 1200+ obsidian we just spent hours mining.
I understand that with a game such as this there will be bugs, however i am tired of never hearing back on these glitches. I don't mind getting killed by the environment, or because of my own dumb mistakes. HOWEVER, we shouldn't have to fight the environment AS WELL as game breaking bugs. This issue is compounded even more by the fact that we can spend hours, even days and weeks obtaining things such as items and dinos, just to have them gone in seconds because of bugs that have existed since the games launch.
I left the game before after the first giga i raised got stuck in the the ground literally within the first hour of maturity. Now i give the game another chance, and the bugs are not only still here, they seem worse, and the community that supports you is constantly slapped in the face with little to no action.
I am not asking anymore, and im tired of being nice about these bugs. I want our dinos replaced. I cannot recommend this game to anyone, especially the official servers, as it stands today. In any other game, say a CoD or Wow or pretty much any game where you invest time into it, if some game breaking bug deleted entire characters (have also lost 2 characters to this game) the support team usually ATTEMPTS to make good on the issue. Start fixing these issues, and start replacing the stuff we have spent days and weeks grinding to get, otherwise i cant recommend this game to anyone, and in fact will likely have to tell people to flat out avoid the game all together.