Hello Chris and Jen,
I also feel like I want to chime in with everyone else.
I bought Ark back when it was Early Access on Steam. The game instantly skyrocketed into one of my favorite games. The ability to go anywhere! Do anything! Holy moses, that was amazing.
When it was announced that it would be coming to the Xbone I was ecstatic. I can play with my console peeps now!
I'll be the first to admit, I'm beyond bitter still about the Flyer nerf. I get that it's a balancing thing, but why does that have to affect Single Player?
But recently, it just seems like Wildcard has made enough money that those of us who've been here since the beginning are just peons and are ignored. Like "We've made our money, now be content with anything we give you."
I can understand some of the bugs, but ones like the Ragnarok issue? We reported problems back in 12/2017. Jat looked into it for a while, and it was fixed by June of 2018. TLC update comes out in July, and it breaks again. Still no response from the Dev team on an issue that's been going since 12/2017.
I loooooove Ark! The idea is awesome! I love the freedom afforded by the game. But the blatant lack of communication, the constant bugs, and the lack of fixing bugs instead of rolling out new material is alienating your player base.
It was due to things like the Flyer nerf, and all the bugs, I decided that it was not worth buying Extinction/the annual pass - and was not terribly surprised when my buddies were having bugs.
If things like the bugs for Ark cannot be fixed, and there is no communication from the Dev team, I really do not see how any further games out of Wildcard can succeed.
I want to love this game. I sincerely hope that changes are made - ones that will facilitate people like myself and a couple of my console peeps coming back.