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Is anybody here to respond? We need help with dead server :(

Hello our Ragnarok server 59 is dead for like 3rd day now. We did with friends some raports but it`s still dead . Can someone help us please? It`s our main base there and we like that map very much also.

Hello :) Im not sure if You guys from WC are aware but Genesis1 944 is unplayable for more than a year? Server crashes every 20 min, everyope is stoped playing there becouse of that. And now the same is start to happend with Genesis2 946, we get crashes every 20/30 min and server is out for some 10 min then it comes back with rollback and or we lose everything we had on us or we lose dinos we was taming. It becomes very frustrating especially with shadowmanes, there is so much preparations to catch it and when You have finally him in cage, fishes are relase You get crash and rollback. It happend to me more than 10 times already. I talked with the guys who play also on other Legacy genesis1 and some confirm is the same on theirs servers. Can You please help us?

Thank You Joebl0w13 the server is back on I`m so grateful for Your fast reply and all help.

Imagine that 5 years in the game, played on more than 5 maps and we storage all on this server Ragnarok59 through all those years, and now it`s all gone, without even a warning... I made a report but no answer yet. Please Wild Card don`t leave us like that.