ARH4NGEL

Guys, are you tired of being held for idiots for a long time? There are already a very large number of us here, and all of us have the same problems with accessing GenTwo servers. To our requests "explain what is happening with the servers and when will it be fixed?" management is not responding. Therefore, if you want to influence the situation, you need to make them understand that if they do not find a solution to the problem, they will lose their audience. And so that they do not doubt this about our intentions, we must withdraw their funds that were paid for the GenTwo product, which is not ready for stable play, and we must do this all together in order to achieve a resonance. I am not urging anyone to make this decision rashly. If you are ready to endure further, stay the same forum fighters and endure further, no one will answer you anyway. For those who want to influence the situation, I recommend in the near future to transfer all their valuable property from GenTwo servers to old servers that are stably online and withdraw payment for the GenTwo patch until they fix the servers and make a public statement that everything works stably. When they see that they have to return money for a patch that they have already pledged and released and are losing money, they will have to do something to get customers back to them. You can buy the patch itself again at any time, so you don't lose anything. This is not a protest action, I'm just tired of tolerating their irresponsibility and indifference to the problem and the players. Think for yourself, when you have already paid for a product that is not ready but everyone is playing and does not demand their money back, they will not particularly worry that the servers are crashing. And when they start to incur losses because the players demand their funds back, then they will have to act. We need resonance to get them to do their job! We will pay them for it and we want a quality product. Why is there no such problem in other online games? Let them then change the partner agreements who provide hosting to them or change the equipment for a more stable one, even if they do at least something and are counted in front of us, since we are their customers and we want to know why the hell we cannot use what we bought.

As far as I know, some Gen2 servers are still up and running and some have been offline for over 24 hours! My main character is stuck on the EU-PVE-official-GenTwo920 server and now, due to the server being offline for over 24 hours, I cannot start playing. Since other bases on other maps are also tied to the name of this character. I have not found any official information why the sevreres are disabled and when they will be able to access them. I can only monitor the server status through https://www.battlemetrics.com/servers/ark?q=EU920&sort=score Where it says that the server status is offline. I want to know why the server has been offline for more than 24 hours and when will the connection be restored?