I know it seems that issues in this game never get fixed like disappearing unconscious dinos, flyer leveling, missions immediately saying failed when you start them. All I can really recommend for you to do is go into ghost mode (assuming you are on your own server or a server where you have admin permissions) and acquire it like that.
I wouldn’t expect it to get fixed. Its been three years and thats not the only multi year bug I know about that has gone unfixed. Worst part is if you submit a bug report you just get an automated response and if you submit another one (concerning even a different issue) you’ll get the exact same automated response.