Well well well... We all know for the last 3 years that communication is not your strong point WC... so much so the only communication we do get as a community is a recycled repeat of a delay notice, which frankly now is unnacceptable... STOP announcing ETA's until you actually can do the "estimated time of arrival"! A continuation of this practise is simply disrespectful to your consumers and frankly is a MAJOR turn OFF. I would even go so far to say that its very misrepresentative, and I am sure this would put you in a legally gray area...
Any business in any industry doing this kind of stuff would go bust faster than you can say the word, because in the end YOU will lose the user's confidence in your product.
Get yourselves a communication plan together so that you can release information in a propper concise and timely manner like all other publishers do. Yes delay can happen but NOT EVERY TIME!
Don't go announcing things fresh out of a brainstorm if you don't even have a functioning concept to show!
Your game is fun and I am sure its also a Mammoth task to maintain and manage, but my patience is growing ultra thin, so much so that, I won't be buying the season pass and I am quite tempted to just alltogether pack it in and play another game made by a developer who actually understands media communications and more importantly adopts sound marketing principles when selling their products.
I really hope you read this and reflect on how you can improve your internal business processes so that you can deliver this awsome product you envisaged 3 years ago without all the negatives associated to it.
Heck, get in touch with me, I'll happily discuss and offer advice on organisational processing.
@Jeremy Stieglitz @Jatheish @Jen @ARK