These words are evasive because you do not fulfill what you are talking about.
I have several tickets with videos proving mesh in our bases, videos proving teaming, but you take almost 1 month to answer a ticket and they do not solve.
This has been happening for about 3 years, and everything continues the same way.
Put a wall with hit kill behind the mesh and it will be solved, it is very simple, or close the support at once, because it does not work.