theNayster

Has anyone else experienced any issues with their account during the recent server update? On the evening of February 9th, the server malfunctioned, and we were unable to log in for several hours. When I finally joined the server, I was shocked to discover that my character, Ivor Bigun, was reset to level 1 despite being at level 109 before the update. Moreover, I was no longer a part of our tribe, ARKcore. This issue is unacceptable and has caused me a great deal of frustration. I own a large number of Dinos that require imprinting, and now we cannot get them done. My tribemate found my bag on the floor in the tribe's base, and my gamer tag was still there, with the character ID ending 47795. My chibi was level 5, which allowed me to reach level 109. We need to find my character and achievements since my absence has had a significant impact on my tribe. I've been playing ARK for more than a decade now since the Beta phase was first released, and unfortunately, I'd encountered the same bug 5-6 times before, during the ASE period. We had hoped that with the new investment and structure, now that Wildcard has more resources, would have resolved some of the known issues. This is unfortunate to know that despite the issue will affect players significantly, Wildcard is going to overlook the problem, as addressed by Wildcard GM Reaper. It's evident that Wildcard, the game developers, are responsible for this significant bug, and they need to address it right away. I mean, how difficult it is to get my character back with the same player ID?